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Mercure Firenze Centro

4.0 star property
Eco-certified Florence hotel in Santa Maria Novella with a 24-hour front desk

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Firenze Centro

Privilege, Room, Balcony
Hallway
Down duvets, minibar, in-room safe, desk
Garden
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pet-friendly
  • Room service
  • Laundry
The price is €176
includes taxes & fees
7 Jan - 8 Jan 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Room

Classic Room

Classic Room

Highlights

Soundproofed
Air conditioning
TV
Down duvet
Eco-friendly toiletries
Bidet
Private bathroom
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
TV
Down duvet
Eco-friendly toiletries
Bidet
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, Balcony

Privilege, Room, Balcony

Privilege, Room, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
TV
Separate bedroom
Down duvet
Eco-friendly toiletries
Bathrobes
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Via Nazionale 21/23 R, Florence, FI, 50123

What's nearby

  • Historic Centre of Florence - 1 min walk - 0.0 km
  • Basilica of Santa Maria Novella - 3 min walk - 0.3 km
  • Central Market - 3 min walk - 0.3 km
  • Piazza della Signoria - 12 min walk - 1.0 km
  • Uffizi Gallery - 14 min walk - 1.3 km

Getting around

  • Valfonda - Stazione Santa Maria Novella Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 4 min walk
  • Peretola Airport (FLR) - 23 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Bondi Carlo - Le Focaccine SAS - ‬2 min walk
  • ‪Caffè degl'Innocenti - ‬1 min walk
  • ‪Trattoria Cornelius - ‬1 min walk
  • ‪Capitale della Cina - ‬1 min walk

About this property

Mercure Firenze Centro

Upscale eco-certified hotel near Historic Centre of Florence
Located close to Central Market and Medici Chapels, Mercure Firenze Centro provides a garden, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), valet parking (surcharge) and concierge services
  • Meeting rooms, a banquet hall and tour/ticket information
  • Bike parking, a 24-hour front desk and multilingual staff
  • Guest reviews say great things the helpful staff, first-rate property condition and location
Room features
All 85 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and desk chairs.
Other amenities include:
  • Changing tables and highchairs
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • 55-inch TVs with digital channels
  • Electric kettles, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 45 per day); reservations required
  • Secured, covered valet parking on site (EUR 45 per day)

Food and drink

  • Daily continental breakfast available 7 AM to 10:30 AM for a fee: EUR 16 per person
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Changing table
  • Highchair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (79 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 15 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 16 per person
  • Valet parking fee: EUR 45 per day
  • Nearby parking fee: EUR 45 per day (984 ft away)
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1RIEWIOGS

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mercure Firenze Centro New Opening Hotel Florence
Mercure Firenze Centro New Opening Hotel
Mercure Firenze Centro New Opening Florence
Mercure Firenze Centro New Opening
Mercure Firenze Centro Hotel Florence
Mercure Firenze Centro Hotel
Mercure Firenze Centro Florence
Mercure Firenze Centro
Mercure Firenze Centro Hotel
Mercure Firenze Centro Florence
Mercure Firenze Centro Hotel Florence

Frequently asked questions

Is Mercure Firenze Centro pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 15 kg per pet. There's a fee of EUR 20.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Firenze Centro?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Mercure Firenze Centro on 7 Jan 2025 start from €161.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Firenze Centro?

Valet parking is available for EUR 45 per day.

What time is check-in at Mercure Firenze Centro?

Check-in start time: 2 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Firenze Centro?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Mercure Firenze Centro located?

Located in Santa Maria Novella, this eco-certified hotel is within a 5-minute walk of Historic Centre of Florence, Basilica of Santa Maria Novella and Central Market. Medici Chapels and San Lorenzo Church are also within 10 minutes. Valfonda - Stazione Santa Maria Novella Tram Stop and Unità Tram Stop are within a 5-minute walk.

Mercure Firenze Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 397 out of 750 reviews" "
Rating 8 - Good. 269 out of 750 reviews" "
Rating 6 - Okay. 63 out of 750 reviews" "
Rating 4 - Poor. 15 out of 750 reviews" "
Rating 2 - Terrible. 6 out of 750 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel within easy walking distance of the historic parts of the city. Reception staff are excellent as well.
Stayed 4 nights in Nov 2024

8/10 Good

David, Auburn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Mercure Firenze Centro is a convenient to the Florence Train statio but, as a result, suffers from being on a noisy street which can certainly be crowded and a little dirty. Once inside, however, everything is nice and clean and the staff were friendly and willing to help with whatever you need.
Stayed 2 nights in Nov 2024

10/10 Excellent

jagdev

Stayed 1 night in Oct 2024

6/10 Okay

Premal

Travelled with family
Disliked: Property conditions & facilities
Room has lights out upon arrival. Bed was not setup. Had to shower in dark bathroom next morning as fuse went out. Breakfast was just about okay.
Stayed 3 nights in Oct 2024

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities
Location can't be beat, right next to the train station. A little loud but not a big deal. Room was very warm the whole time and too many mosquitoes buzzing around to open the balcony door to get cool air in
Stayed 2 nights in Oct 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in an excellent location. The staff was great.
Stayed 1 night in Oct 2024

4/10 Poor

Reena

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This is a lovely hotel that offers what you need in terms of basics but I feel it is not up to standard. The room lighting is very dim and it doesn’t create the best ambiance. The internet was not working at all. They tried to offer me points to compensate but that was not really sufficient. Worst of all, no heating provided because it is not “the season”. We were warm enough but after walking in rain, you want heat to dry your clothes and warm up. I felt we had to make do in the end but I expected more. It wasn’t a great accommodation.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern hotel ideally located for train station and city centre attractions
Stayed 2 nights in Sep 2024

6/10 Okay

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel itself was good, however the area was very questionable. Directly outside of the hotel we witness homeless people fighting, encampments, uncleanliness, and did not feel safe each time we entered/left.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station
Stayed 1 night in Aug 2024

10/10 Excellent

Li Xing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Manish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and understanding the needs of tourist family. We were happy with hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station and other places. Wonderful modernization throughout the hotel. Great staff and very friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, room; easy walking distance from train station and attractions in central Florence; great breakfast buffet and lovely outdoor courtyard; wonderful staff, friendly, helpful, and accommodating.
Stayed 2 nights in Aug 2024

6/10 Okay

Golnar

Travelled with partner
In general, it’s an ok hotel. Not as nice as the pictures suggests. Showers are a bit moldy. Faculty looks old. For the price, you can find better.
Stayed 3 nights in Aug 2024

10/10 Excellent

Clara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to check in. The room was clean and orderly. The hotel is close to the train station and important sites like the Duomo. We felt safe and were happy everything we wanted to see was a few minutes away.
Stayed 1 night in Jul 2024

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! The rooms were large with comfortable beds. Would stay there again.
Stayed 1 night in Jul 2024

10/10 Excellent

JORGE

Stayed 2 nights in Jul 2024

8/10 Good

Julieth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniente para caminar alrededor
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth, Lima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location and safety
Stayed 2 nights in Jul 2024

10/10 Excellent

SAMUEL

Stayed 1 night in Jul 2024

8/10 Good

Evan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice. The rooms were huge and clean, the beds were comfortable and appointed with high end linens, air conditioning was great, and the water pressure in the shower was excellent. The staff was very helpful, the included breakfast was served in a beautiful courtyard and was delicious- seriously, try the waffles- and the hotel is very centrally located. Overall, we had a great experience. As the purpose of these reviews is to give people an idea of what to expect, I do have to offer a few criticisms. The furniture in the rooms was older and a bit shabby. And unfortunately, the outside of the hotel is covered in graffiti. Otherwise, we had a very nice time, and I recommend this hotel highly.
Stayed 3 nights in Jul 2024

10/10 Excellent

Divya, Sohar

Liked: Property conditions & facilities
Good ambiance
Stayed 1 night in Jul 2024