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Hotel Santana

3.0 star property
Enjoy sunshine on your skin and fun times with friends. Savor a meal together, grab coffee to go, then dive into an unforgettable day.

Choose dates to view prices

Photo gallery for Hotel Santana

Terrace/patio
Restaurant
Outdoor pool
Standard Double Room, 2 Single Beds
Restaurant
Relax in the sun on Hotel Santana's inviting terrace or unwind by the outdoor pool. Connect with friends and family over a meal at the restaurant, coffee at the cafe, or drinks at the bar. Guests appreciate helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Room service
  • Laundry
  • Air conditioning
The current price is €99
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

Terrace/patio

Standard Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • 20 sq m
  • Lake view
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room, 2 Single Beds

Standard Double Room, 2 Single Beds

Standard Double Room, 2 Single Beds

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room, 3 Double Beds

Standard Double Room, 3 Double Beds

Standard Double Room, 3 Double Beds

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • 20 sq m
  • Sleeps 5
  • 3 Single Beds

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includes taxes & fees
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About the area

Map
Calle 30 de Junio, Flores, Peten

What's nearby

  • Flores Dock - 1 min walk
  • Church of Our Lady of the Remedies - 5 min walk
  • Las Guacamayas Biological Station - 6 min walk
  • Maya Mall - 9 min walk
  • Central Park - 12 min walk

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 10 min drive

Restaurants

  • ‪Cafeteria Aeropuerto - ‬4 min drive
  • ‪Raices Bar & Grill - ‬1 min walk
  • ‪Raices Del Lago - ‬34 min drive
  • ‪Ristoranto Terrazzo - ‬4 min walk
  • ‪Pollo Campero - ‬9 min walk

About this property

Hotel Santana

Property highlights
Take advantage of a terrace, a coffee shop/cafe and laundry facilities at Hotel Santana. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
Other perks at this hotel include:
  • An outdoor pool
  • Concierge services, a front desk safe and tour/ticket information
  • A 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Santana boast comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Santana Flores
Santana Flores
Hotel Santana Hotel
Hotel Santana Flores
Hotel Santana Hotel Flores

Frequently asked questions

Does Hotel Santana have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Santana?

As of 8 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Santana on 9 Feb 2025 start from €98.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Santana pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santana?

This hotel doesn't offer parking.

What time is check-in at Hotel Santana?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Santana?

Checkout is at 1 PM.

Where is Hotel Santana located?

Situated in Flores, this beach hotel is within a 10-minute walk of Flores Dock, Church of Our Lady of the Remedies, and Las Guacamayas Biological Station. Lake Petén Itzá and Maya Mall are also within 10 minutes.

Hotel Santana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 60 out of 113 reviews
Rating 8 - Good. 34 out of 113 reviews
Rating 6 - Okay. 11 out of 113 reviews
Rating 4 - Poor. 5 out of 113 reviews
Rating 2 - Terrible. 3 out of 113 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay while we explore Tikal.
Stayed 2 nights in Jan 2025

8/10 Good

Evelyn

Travelled with family
Nice dining area on lakeside patio. Breakfast included in price of hotel.
Stayed 3 nights in Jan 2025

4/10 Poor

Samuel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shower did not drain.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos A

Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cool places conveniently located on flores island. Everything is within walking distance. Cool shops, bars and dining options within blocks of this place. 24 front desk help. Friendly staff and just an over beautiful area. I couldn't believe my view from the 2nd story balcony with a hammock hanging. The lake is like 10-15 feet from your balcony. Super cool place
Stayed 2 nights in Dec 2024

6/10 Okay

Andrea

Travelled with family
Disliked: Staff & service
No vale el precio, mala atención del staff
Stayed 2 nights in Dec 2024

4/10 Poor

Amandip, duluth

Travelled with group
Disliked: Cleanliness, staff & service
staff was not helpful at all. We were not able to make to it to check in first day we booked because of storm sara in belize, hotel staff refused to refund the ight we were not there, even when we had emailed the hotel two daye before we were suppose to check in. and no one speaks nglish at front desk thats another obstacle
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right in the edge of the lake, so the views were spectacular and the area was very walkable. It also was close to many restaurants and shops and even had a restaurant onsite.
Stayed 1 night in Nov 2024

10/10 Excellent

Ewa

Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool Room with a Great View
Totally cute hotel. Clean. Safe. Staff was super friendly and accommodating. Breakfast was delicious. AC worked great. Fabulous showers. Beautiful view from the balcony. Perfect place to relax after visiting Tixal and Yaxhá.
View from the room.
Stayed 3 nights in Sep 2024

8/10 Good

sharon, spring

Stayed 1 night in Aug 2024

6/10 Okay

Navaratnam, Rancho Cucamonga

Water front, but too noisy
Stayed 1 night in Aug 2024

10/10 Excellent

Erika Barr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Santana for two nights with my family and we were very happy with our stay. The hotel is comfortable and the restaurant and cafe were great. It was really nice to have a pool there. the hotel staff is really helpful. Highly recommend
Stayed 2 nights in Aug 2024

6/10 Okay

Jessica

Disliked: Staff & service, property conditions & facilities
Need to update rooms and be more customers sevice. The first lady in reception was friendly.. the rest really slowcto help ... the breakfast was great ... pool need update and rooms ... 😩 overall 5 out of 10 .. and be nicer to people from united states.
Stayed 3 nights in Jul 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel on the quieter end of the main hotel lake front strip. The area for beakfast overlooking the lake is lovely. The hotel is on the side of the island that doesn't flood, which is a real bonus when compared to other hotels in the east and north east.
Stayed 2 nights in Jun 2024

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Santana is in such a good spot on the island. It is around a lot of good restaurants and its restaurant is excellent as well as we learned from our breakfast that was included. We had a beautiful view from our room and had a very smooth checkin and overall experience there on the lake!
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast and that it is close to the lake.
Stayed 2 nights in May 2024

8/10 Good

José

Liked: Staff & service
The lake
Stayed 3 nights in May 2024

10/10 Excellent

LILIAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff service was very helpful they have hot/cold water Air Conditioning was perfect for the 91 degrees outside
Stayed 1 night in May 2024

10/10 Excellent

Andrea

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
We loved this hotel. It makes you feel like home!
Stayed 3 nights in Apr 2024

6/10 Okay

Yesherips

The pool wasn’t in service and I was not informed about it but the hotel was just ok.
Stayed 5 nights in Apr 2024

10/10 Excellent

Elena

Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noce place to stay in Flores
Stayed 5 nights in Mar 2024

10/10 Excellent

Glendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff at check in was excellent very friendly. Room was very clean & great size, very comfortable beds
Stayed 1 night in Mar 2024

10/10 Excellent

Barbara

Stayed 1 night in Mar 2024