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Hotel Santana

3.0 star property
Beach hotel with 24-hour front desk and coffee shop/cafe

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Santana

Terrace/patio
Restaurant
Standard Room, 1 King Bed
Restaurant
Lobby

Reviews

8.6 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Room service
    Room service
  • Air conditioning
    Air conditioning
The price is €84
includes taxes & fees
18 Nov - 19 Nov
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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

Terrace/patio

Standard Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
In-room safe
  • 20 sq m
  • Lake view
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room, 2 Single Beds

Standard Double Room, 2 Single Beds

Standard Double Room, 2 Single Beds

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
In-room safe
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room, 3 Double Beds

Standard Double Room, 3 Double Beds

Standard Double Room, 3 Double Beds

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
In-room safe
  • 20 sq m
  • Sleeps 5
  • 3 Single Beds

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About the area

Map
Calle 30 de Junio, Flores, Peten

What's nearby

  • Flores Dock - 1 min walk
  • Church of Our Lady of the Remedies - 5 min walk
  • Las Guacamayas Biological Station - 6 min walk
  • Maya Mall - 9 min walk
  • Central Park - 12 min walk

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 10 min drive

Restaurants

  • ‪Cafeteria Aeropuerto - ‬4 min drive
  • ‪Raices Bar & Grill - ‬1 min walk
  • ‪Terrazo, Ristorante E Bar - ‬3 min walk
  • ‪Pollo Campero - ‬9 min walk
  • ‪Capitan Tortuga - ‬2 min walk

About this property

Hotel Santana

Property highlights
Take advantage of a terrace, a coffee shop/cafe and laundry facilities at Hotel Santana. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
Other perks at this hotel include:
  • An outdoor pool
  • A front desk safe, tour/ticket information and a 24-hour front desk
  • Concierge services
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Santana boast comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 29 November 2024 to 1 December 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Santana Flores
Santana Flores
Hotel Santana Hotel
Hotel Santana Flores
Hotel Santana Hotel Flores

Frequently asked questions

Does Hotel Santana have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Santana?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Santana on 18 Nov 2024 start from €84.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Santana pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santana?

This hotel doesn't offer parking.

What time is check-in at Hotel Santana?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Santana?

Checkout is at 1 PM.

Where is Hotel Santana located?

Situated in Flores, this beach hotel is within a 10-minute walk of Flores Dock, Church of Our Lady of the Remedies, and Las Guacamayas Biological Station. Lake Petén Itzá and Maya Mall are also within 10 minutes.

Hotel Santana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 51 out of 100 reviews" "
Rating 8 - Good. 33 out of 100 reviews" "
Rating 6 - Okay. 10 out of 100 reviews" "
Rating 4 - Poor. 3 out of 100 reviews" "
Rating 2 - Terrible. 3 out of 100 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ewa

Stayed 1 night in Sep 2024

8/10 Good

sharon, spring

Stayed 1 night in Aug 2024

6/10 Okay

Navaratnam, Rancho Cucamonga

Water front, but too noisy
Stayed 1 night in Aug 2024

10/10 Excellent

Erika Barr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Santana for two nights with my family and we were very happy with our stay. The hotel is comfortable and the restaurant and cafe were great. It was really nice to have a pool there. the hotel staff is really helpful. Highly recommend
Stayed 2 nights in Aug 2024

6/10 Okay

Jessica

Disliked: Staff & service, property conditions & facilities
Need to update rooms and be more customers sevice. The first lady in reception was friendly.. the rest really slowcto help ... the breakfast was great ... pool need update and rooms ... 😩 overall 5 out of 10 .. and be nicer to people from united states.
Stayed 3 nights in Jul 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel on the quieter end of the main hotel lake front strip. The area for beakfast overlooking the lake is lovely. The hotel is on the side of the island that doesn't flood, which is a real bonus when compared to other hotels in the east and north east.
Stayed 2 nights in Jun 2024

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Santana is in such a good spot on the island. It is around a lot of good restaurants and its restaurant is excellent as well as we learned from our breakfast that was included. We had a beautiful view from our room and had a very smooth checkin and overall experience there on the lake!
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast and that it is close to the lake.
Stayed 2 nights in May 2024

8/10 Good

José

Liked: Staff & service
The lake
Stayed 3 nights in May 2024

10/10 Excellent

LILIAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff service was very helpful they have hot/cold water Air Conditioning was perfect for the 91 degrees outside
Stayed 1 night in May 2024

10/10 Excellent

Andrea

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
We loved this hotel. It makes you feel like home!
Stayed 3 nights in Apr 2024

6/10 Okay

Yesherips

The pool wasn’t in service and I was not informed about it but the hotel was just ok.
Stayed 5 nights in Apr 2024

10/10 Excellent

Elena

Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noce place to stay in Flores
Stayed 5 nights in Mar 2024

10/10 Excellent

Glendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff at check in was excellent very friendly. Room was very clean & great size, very comfortable beds
Stayed 1 night in Mar 2024

10/10 Excellent

Barbara

Stayed 1 night in Mar 2024

8/10 Good

Janeece

Travelled with family and small children
Great location. Wonderful air conditioning. Children enjoyed the small pool. Nice shower and beds
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas, Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best room in town if you want a decent balcony and lake view. Rooms are clean and functional. Included breakfast choices decent. Restaurant staff pleasant. From desk staff accomodating but not particulary friendly
Stayed 4 nights in Mar 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

6/10 Okay

Sarah

Travelled with group
Liked: Staff & service, amenities
Pros: - good air conditioning -nice view of the water from the room -staff cleaned the room everyday -breakfast included Cons: -very loud night club nearby, but I was still able to sleep ok despite this -you need to pay a significant deposit for the safe key -my room was on the top floor which had a lot of stairs. No elevator -rooms were dated, but clean -wifi in the rooms was not the best I had expected a bit more for the price, but the stay was ok.
Stayed 3 nights in Feb 2024

6/10 Okay

Vanessa

Stayed 2 nights in Feb 2024

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service
Good location within the island of Flores
Stayed 2 nights in Feb 2024

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty view.
Stayed 1 night in Feb 2024

8/10 Good

Craig

Stayed 1 night in Feb 2024

10/10 Excellent

sharon, spring

Liked: Cleanliness, staff & service, property conditions & facilities
Great 👍
Stayed 1 night in Feb 2024