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The Carlton Hotel

3.0 star property
Victorian hotel with 24-hour front desk and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Carlton Hotel

Family Room (Deluxe)
Front of property
Double Room, Sea View | Living area
Double Room, Sea View
Dinner served

Reviews

5.6 out of 10

Popular amenities

  • Parking included
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
The price is €42
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Comfort Double Room, Sea View

Soundproofing, free WiFi, bed sheets

Comfort Double Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room (Deluxe)

Family Room (Deluxe)

Family Room (Deluxe)

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Sea View

Flat-screen TV

Double Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Sea View

Soundproofing, free WiFi, bed sheets

Twin Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Extra bed)

Soundproofing, free WiFi, bed sheets

Double Room (Extra bed)

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed

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The price is €44
includes taxes & fees
1 Dec - 2 Dec
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About the area

Map
16/19 The Leas, Folkestone, England, CT20 2DU

What's nearby

  • Leas Cliff Hall - 2 min walk - 0.2 km
  • Leas Lift - 8 min walk - 0.7 km
  • Folkestone Harbour - 11 min walk - 0.9 km
  • Sandgate Beach - 11 min walk - 0.9 km
  • Folkestone Beach - 15 min walk - 1.3 km

Getting around

  • Folkestone Central Station - 11 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪The Bouverie Tap - ‬4 min walk
  • ‪Papa's Fish & Chips - Sandgate Road - ‬3 min walk
  • ‪Butty's - ‬5 min walk
  • ‪Gourmet Kitchen - ‬4 min walk

About this property

The Carlton Hotel

Hotel by the sea
You can look forward to a terrace, a fireplace in reception and a bar at The Carlton Hotel. The on-site restaurant offers dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
You'll also enjoy perks such as:
  • Free self-parking
  • Continental breakfast (surcharge), express check-out and express check-in
  • Multilingual staff, a 24-hour front desk and a banquet hall
Room features
All 70 rooms feature comforts such as free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Electric kettles, heating and daily housekeeping

Languages

English, French, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 5 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately GBP 5 for adults and from GBP 5 for children
  • Late check-out fee: GBP 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Carlton Folkestone
Carlton Hotel Folkestone
The Carlton Hotel Hotel
The Carlton Hotel Folkestone
The Carlton Hotel Hotel Folkestone

Frequently asked questions

Is The Carlton Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Carlton Hotel?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at The Carlton Hotel on 30 Nov 2024 start from €42.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Carlton Hotel?

Self-parking is free at this property.

What time is check-in at The Carlton Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at The Carlton Hotel?

Checkout is at 10:30 AM. Late checkout is available for GBP 15 (subject to availability).

Where is The Carlton Hotel located?

Located in the heart of Folkestone, this hotel is steps away from Lower Leas Coastal Park and Leas Cliff Hall. Church of St Mary and St Eanswythe and Leas Lift are also within 10 minutes. Folkestone Central Station is 11 minutes by foot and Folkestone Harbour Station is 16 minutes.

The Carlton Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 124 out of 1017 reviews" "
Rating 8 - Good. 202 out of 1017 reviews" "
Rating 6 - Okay. 270 out of 1017 reviews" "
Rating 4 - Poor. 177 out of 1017 reviews" "
Rating 2 - Terrible. 244 out of 1017 reviews" "

5.6/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Allan Derrick Siat, North Point

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Was aware of the low ratings for this hotel, but realized that it was really that bad when we got there. If not for the cheap price, i wouldn't consider staying there again. I guess you get what you pay for. 😔
Stayed 6 nights in Nov 2024

8/10 Good

Ercan

Stayed 1 night in Oct 2024

6/10 Okay

Baldeep

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Renovation of the building is expected to make it more attractive to the customers.
Stayed 1 night in Nov 2024

8/10 Good

Joanne

Stayed 1 night in Aug 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cheap and cheerful, nice and friendly staff. Paper thin walls and every time I've stayed the TV control has never worked other than that it's a good hotel.
Stayed 2 nights in Nov 2024

2/10 Terrible

Faical

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

amber

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
First room we went into had a strong stench of cigarettes and the bed sheets were damp. Went to reception and they gave us 3 keys for different rooms to try out. Each had their own issues. Dusty and unkept rooms. Very outdated
Stayed 1 night in Nov 2024

10/10 Excellent

edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 4 nights in Sep 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minden nagyon tetszet es ajanlim mindenkinek
Stayed 1 night in Oct 2024

4/10 Poor

Bertram

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Nicola

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful property do not book here
Stayed 1 night in Oct 2024

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
I did not like carrying my bags up two flights of stairs, with no lift.
Stayed 1 night in Oct 2024

6/10 Okay

Adele

The bed in the room was not comfortable and the walls were stained and dirty. Pillows were lumpy and neither of us slept very well.
Stayed 1 night in Oct 2024

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. No hassle, checked straight in.
Stayed 1 night in Oct 2024

8/10 Good

Carolyn

Stayed 1 night in Sep 2024

4/10 Poor

Anna

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water or curtain in the room. Hotel was tired and shabby.
Stayed 1 night in Sep 2024

8/10 Good

PETER

Liked: Cleanliness, staff & service
Clean but basic
Stayed 1 night in Sep 2024

4/10 Poor

svetla

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
As soon as we entered the room, we felt that smelly heavy odor of damp. Even the shower head had some black moldy looking areas, as well as the tiles in the bathroom. Sheets and towels were clean but towels felt a bit damp.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frills good old customer service with a clean room, free parking and a great price!
Stayed 1 night in Sep 2024

8/10 Good

Gina

Stayed 1 night in Aug 2024

4/10 Poor

Jack

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Mushrooms and black mould growing on the walls. Hot water barely works, water pressure was awful and made to feel unwelcome by management. All in all avoid this place
Stayed 5 nights in Sep 2024

6/10 Okay

Anne

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Ron

Stayed 1 night in Aug 2024

8/10 Good

MALCOLM

Liked: Cleanliness, staff & service
The young lady on reception was a credit to the establishment.
Stayed 1 night in Aug 2024