B&B Hotels hotels in Fontainebleau, Île-de-France

"It will be nice to inform customers about the process of checking in. Specially late night check in since there are no staff and doors are locked. Rude people you get on the phone can’t spend time to help you. Very scary place for a lady who first time visit the country and fo not know anything about the area. "

"good"

"I had bad experience at the hotel no heating system"

"We used b and b hotels on our family trip from England to italy both going and return. This hotel was perfect for an overnight stop. It was easy to find next to the A6 motorway, easy to park, the rooms were quite large for a budget hotel, and the whole experience was stress free."

"I’ve never stayed in a hotel, where the staff make no attempt to greet the guests. We checked in late using the machine outside so the reception was closed, which I have no problem with. What I didn’t like is when I did finally see the receptionist and smiled, I was greeted with a blank stare. Not once, did the staff even try to acknowledge us which we found, very disappointing. Only person I care into contact with was the cleaner and that’s it! I think more basic amenities would be nice...

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