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Hotel Am Zoo

3.0 star property
Pet-friendly hotel connected to a shopping centre in Ostend with a bar

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Am Zoo

Comfort Single Room
Lobby
Exterior
Lobby
Suite | Living room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Breakfast available
  • Pet-friendly
  • Housekeeping
The price is €53
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

Highlights

Balcony
Separate sitting area
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

Highlights

Separate sitting area
Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Satellite channels
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

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Free WiFi
Breakfast available
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Housekeeping
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About the area

Map
Alfred-Brehm-Platz 6, Frankfurt, Hessen, 60316

What's nearby

  • MyZeil - 14 min walk - 1.2 km
  • Frankfurt Cathedral - 16 min walk - 1.3 km
  • Römerberg - 17 min walk - 1.5 km
  • Frankfurt Christmas Market - 18 min walk - 1.5 km
  • Alte Oper - 5 min drive - 3.0 km

Getting around

  • Zoo U-Bahn - 1 min walk
  • Konstablerwache Station - 10 min walk
  • Frankfurt Airport (FRA) - 29 min drive

Restaurants

  • ‪Four Corners Irish Pub - ‬5 min walk
  • ‪Maingold - ‬4 min walk
  • ‪Pizzeria Sardinien - ‬3 min walk
  • ‪Thai Restaurant Bangkok - ‬4 min walk
  • ‪Pirosmani - ‬6 min walk

About this property

Hotel Am Zoo

Hotel near MyZeil
Located close to Römerberg and Frankfurt Christmas Market, Hotel Am Zoo provides a terrace, laundry facilities and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a vending machine
  • Free newspapers, luggage storage and tour/ticket information
  • A front desk safe, a lift and ATM/banking services
  • Guest reviews speak highly of the helpful staff and location
Room features
All 70 rooms feature comforts such as laptop-friendly workspaces and separate sitting areas, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Showers, hairdryers and shampoo
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, separate sitting areas and highchairs

Languages

English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 14 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge

Family friendly

  • Highchair
  • Laundry facilities

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Self-parking fee: EUR 14 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hotel Am Zoo Frankfurt
Hotel Am Zoo
Am Zoo Frankfurt
Am Zoo
Hotel Am Zoo Hotel
Hotel Am Zoo Frankfurt
Hotel Am Zoo Hotel Frankfurt

Frequently asked questions

Is Hotel Am Zoo pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Am Zoo?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Am Zoo on 8 Dec 2024 start from €48.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Am Zoo?

Self-parking is available for EUR 14 per night. Limited spots are available.

What time is check-in at Hotel Am Zoo?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Am Zoo?

Checkout is at 11:00 AM.

Where is Hotel Am Zoo located?

Located in Ostend, this hotel is within a 15-minute walk of Frankfurt Zoo and MyZeil. Römerberg and Frankfurt Christmas Market are also within 1 mile (2 km). Zoo U-Bahn and Zoo Tram Stop are within a 2-minute walk.

Hotel Am Zoo Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 47 out of 140 reviews" "
Rating 8 - Good. 52 out of 140 reviews" "
Rating 6 - Okay. 28 out of 140 reviews" "
Rating 4 - Poor. 10 out of 140 reviews" "
Rating 2 - Terrible. 3 out of 140 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was very conveniently located as far as walking the city. Desk staff was very accommodating, as our check in was 3 pm but our flight arrived at 7:45 am, and they let us store our luggage until check-in. They even offered check in as early as 1 pm. Desk staff also offered recommendations of things to do in the period of time between arrival and check in. The hotel is not fancy, but very comfortable, safe, and provided all amenities we needed. The only negative is that I booked the hotel specifically because of having an on-site restaurant/bar, but the restaurant/bar was closed during our visit.
Stayed 1 night in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people, minimalist accomodations. Easy to find (near Zoo)
Stayed 3 nights in Jul 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service
The hotel is a little tired, but it is clean and staff are helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Theresa, Anchorage

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Before leaving this review I read a few of the negative reviews of others. Some had decent things to say and some were just rude and expecting 5 star treatment in a 3 star place. This is a no frills hotel. You get what you pay for. Nothing fancy. And that is okay!! These hotels rooms are basic not for hanging out in all day. There are lots of things to do around the hotel so go explore!! Hotel am zoo is in a very convenient location. Close to coffee shops and bakeries and a good diverse selection of restaurants. Also, Our hotel room was clean and simply put together, it feels very safe here. Also the train station is just steps away from the hotel. The staff at the front desk are very kind and courteous. They were extremely helpful to me when I was trying to figure out the train system and by a ticket to Aachen. I butchered many German words (my pronunciation is horrible) but they were very patient with me and figured out what I needed. If you are looking for just a place to stay so you can explore the city then Hotel am zoo is a great option. Definitely recommend for the traveler needing a no frills but affordable, safe, quiet and clean place. 🤗
Stayed 6 nights in Jun 2024

4/10 Poor

Findlay

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

4/10 Poor

Oleg

Disliked: Staff & service, amenities, property conditions & facilities
Elevator not working, lumpy bed, hairs in shower.
Stayed 1 night in May 2024

6/10 Okay

Ravikumar

Liked: Cleanliness, staff & service
Stayed 11 nights in Apr 2024

8/10 Good

Bo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel, perfect for a family wishing to visit the zoo and Frankfurt in general, Pizza Hut near by, one stop from the city centre on the U Bahn
Stayed 3 nights in Apr 2024

10/10 Excellent

Tarek

Stayed 1 night in Mar 2024

10/10 Excellent

Tetiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 3 nights in Feb 2024

6/10 Okay

Pedram

Stayed 2 nights in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room perfect for a single traveler, room was clean and in good condition. Tram line passes right by that goes to the city center, very convenient.

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Highly recommend this hotel. For the price, comfort, and cleanliness, you can NOT go wrong!! It is in a great location with restaurants nearby. The main shopping area for Frankfurt is only a short 10-minute walk. The zoo is across the street.
Stayed 2 nights in Dec 2023

4/10 Poor

Duncan

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The location and price were excellent. It’s hard to rate anything else as amazing, mostly because of the service. Our shower drain was plugged, and we reported it to the desk and were told someone would look at it the next day. Nothing happened. Also, the housekeeping staff regularly leave a lot of their equipment sitting on the stairs of the main stairwell in and out of the building, which is not just annoying, but also a safety hazard.
Stayed 2 nights in Sep 2023

4/10 Poor

Monia

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was located in nice area and transport was convenient, walking distance from attractions. However the bed sheets and towels were not clean, I asked them to change them. TV was not working. Cleaners were helpful.
Stayed 3 nights in Sep 2023

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Srinivas

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel am Zoo
Very good
Stayed 1 night in Aug 2023

10/10 Excellent

Kerrianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location! Quite, comfortable and clean. Would definitely stay here again!
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

8/10 Good

Ann-Kathrin

Liked: Cleanliness, staff & service
Good accomodation for my purpose (attending a seminar for a couple of days nearby). It's great that the zoo and many good restaurants are so close by. The staff was very friendly and helpful. Only complaint I would have is that the water in the shower didn't go away easily and that it's a curtain rather than glass (curtain was partially not hanging properly and let the water through. I've raised that point at the reception and they were going to look into it. I didn't try the breakfast, as I bought what I needed for the day in the small bakery at Friedberger Anlage (which is really good!)
Stayed 5 nights in May 2023

4/10 Poor

Gary

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room was located above street. People talking and milling around until 2:00 am. Shade was broken and there was a street light outside our room. Was centrally located Best ammenity
Stayed 2 nights in Apr 2023

8/10 Good

Ryosuke

Stayed 1 night in Aug 2022

10/10 Excellent

Marius Bogdan

Stayed 3 nights in Jul 2022