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Hotel Cristall

3.0 star property
Hotel with a 24-hour front desk, a quick walk to Skyline Plaza

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Photo gallery for Hotel Cristall

Daily buffet breakfast (EUR 5.00 per person)
Lobby lounge
Single Room
Reception
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room

Single Room

7.8 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
Ottostr. 3, Frankfurt, 60329

What's nearby

  • Skyline Plaza - 6 min walk - 0.6 km
  • Frankfurt Trade Fair - 9 min walk - 0.8 km
  • Congress Center Messe Frankfurt - 13 min walk - 1.2 km
  • Alte Oper - 16 min walk - 1.3 km
  • Römerberg - 20 min walk - 1.7 km

Getting around

  • Platz der Republik Tram Stop - 3 min walk
  • Frankfurt Central Station (tief) - 4 min walk
  • Frankfurt Airport (FRA) - 24 min drive

Restaurants

  • ‪Asia Gourmet - ‬3 min walk
  • ‪Frankfurter Markthalle - ‬4 min walk
  • ‪Gleis 25 - ‬2 min walk
  • ‪BackWerk - ‬4 min walk
  • ‪Aunty Zhong's Noodle Bar & More - ‬3 min walk

About this property

Hotel Cristall

Hotel near Skyline Plaza
Located close to Congress Center Messe Frankfurt and Main Tower, Hotel Cristall provides a terrace and shopping on-site. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a computer station
  • Smoke-free property, multilingual staff and a 24-hour front desk
  • Luggage storage, tour/ticket information and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All rooms are individually furnished, and boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

Arabic, English, French, German, Hindi, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (EUR 15 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 5 per person

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways

More

  • Double-glazed windows
  • No plastic coffee stirrers
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 5.00 per person
  • Covered self-parking fee: EUR 15.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hotel Cristall Frankfurt
Cristall Frankfurt
Cristall Hotel Frankfurt
Hotel Cristall Hotel
Hotel Cristall Frankfurt
Hotel Cristall Hotel Frankfurt

Frequently asked questions

Is Hotel Cristall pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Cristall?

Self-parking is available for EUR 15.00 per day. Limited spots are available.

What time is check-in at Hotel Cristall?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Cristall?

Checkout is at noon.

Where is Hotel Cristall located?

Located in Gallus, this hotel is within a 10-minute walk of Skyline Plaza and Frankfurt Trade Fair. Congress Center Messe Frankfurt and Main Tower are also within 15 minutes. Platz der Republik Tram Stop and Central U-Bahn are within a 5-minute walk.

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Hotel Cristall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 119 out of 259 reviews
Rating 8 - Good. 115 out of 259 reviews
Rating 6 - Okay. 17 out of 259 reviews
Rating 4 - Poor. 3 out of 259 reviews
Rating 2 - Terrible. 5 out of 259 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ruben

Liked: Cleanliness, amenities, property conditions & facilities
Included a great breakfast. Close to the train station.
Stayed 1 night in May 2025

10/10 Excellent

CRESWELL

Liked: Cleanliness, amenities, property conditions & facilities
The staff (Mara you're a legend!) we're incredibly helpful. The twin room was on the ground floor Breakfast had a great selection on offer The hotel is literally next to the Frankfurt Main train station
Stayed 1 night in May 2025

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cost/qualitywise a good choice for a stay in Frankfurt.
Stayed 1 night in Feb 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
clean and comfy
Stayed 1 night in Mar 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station, clean room, and the breakfast was wonderful!
Stayed 1 night in Sep 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and the rooms are small but practical. It is really close to the train station which is great for a stop over before a long train trip. However it is too close to the riff raff that hang around the train station. I saw lots of open drug use and did not venture out after dark. Limited dining in the immediate area.
Stayed 1 night in May 2025

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, felt welcomed on our arrival, room was clean, comfortable and nice tv set
Stayed 1 night in Sep 2024

8/10 Good

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located next to train station. Lots of great food options around. Staff is very helpful and friendly.
Stayed 2 nights in Oct 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good beds, very friendly staff
Stayed 1 night in Apr 2024

8/10 Good

So Wan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the train station, very convenient
Stayed 2 nights in May 2024

10/10 Excellent

DONGJO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good food, kind staffs. Amazing atay!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Anastasios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and warm, with a great small breakfast. When available in a good price l, it's a great place.
Stayed 1 night in Apr 2024

8/10 Good

LAURENCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frankfurt done easy

Lovely place to stay ! Great location friendly people Nice breakfast
Stayed 4 nights in Jul 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice in a central location.

Excellent hotel. Clean, confortable beds and outstanding location, across the street is the Central station. Great breakfast and super friendly staff!
Stayed 3 nights in Nov 2022

8/10 Good

MEIHUA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their staffs are very nice, helped me to stay at the same room per I requested.
Stayed 1 night in Sep 2022

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Frankfurt Hbf
Stayed 1 night in Oct 2022

10/10 Excellent

Sonia

Liked: Property conditions & facilities
Close to train station
Stayed 2 nights in Apr 2024

8/10 Good

Cole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Concierge was very accommodating and friendly. Great English and goes above and beyond. Breakfast was incredible. Only thing is the breakfast room is not big. Still enjoyable!
Stayed 1 night in Oct 2024

10/10 Excellent

Jamylle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super location

Incredible location, staff was super nice and helpful. The room was super modern and with a nice view to the central station.
Stayed 1 night in Oct 2022

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was extremely friendly. The room is very silent.
Stayed 1 night in Jan 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, convenient, good breakfast

The title says it all. Walking distance to Central train station, friendly and helpful staff, value for money
Stayed 3 nights in Jun 2023

10/10 Excellent

WALTER

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. Area around a train station can seem a bit rough, but not the Hotel‘s fault.
Stayed 1 night in Nov 2022

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our brief stay at the Hotel Christall. It is very close to the Frankfurt Hbf which was important to us. The air-conditioned room was perfect for our one-night stay. Breakfast was just right. The staff were very pleasant and helpful. While it was a bit of a walk, we enjoyed going to the river and an older part of the city. We would stay again.
Stayed 1 night in Jul 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value

Better thsn I expected. Good value for money.
Stayed 3 nights in May 2022

8/10 Good

elaine

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
very convenient to train, breakfast good, personnel and condition of room very good; only problem we met was no way but up steps in front of hotel, steps down to only lift and lift only to 3rd floor;
Stayed 1 night in May 2024