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JW Marriott Hotel Frankfurt

Family-friendly Frankfurt hotel connected to a shopping centre, steps from MyZeil

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Hotel Frankfurt

Premium bedding, down duvets, minibar, in-room safe
Exterior
Indoor pool
55-inch LED TV with digital channels, TV, iPod dock
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Spa
  • Bar
  • Room service
The price is €175
includes taxes & fees
3 Jan - 4 Jan 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Panoramic Suite, 1 King Bed

Panoramic Suite, 1 King Bed

Panoramic Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living room

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living room

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Grand Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed | Living room

Grand Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout curtains
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed

Panoramic Room, 1 King Bed

Panoramic Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Down duvet
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Steigenberger Icon Frankfurter Hof

Spa
Pet-friendly
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (1002)
The price is €172
includes taxes & fees
2 Jan - 3 Jan 2025
Steigenberger Icon Frankfurter Hof
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About the area

Map
Thurn-und-Taxis-Platz 2, Frankfurt, HE, 60313

What's nearby

  • MyZeil - 1 min walk - 0.0 km
  • Römerberg - 9 min walk - 0.8 km
  • Alte Oper - 9 min walk - 0.8 km
  • Frankfurt Christmas Market - 9 min walk - 0.8 km
  • Congress Center Messe Frankfurt - 6 min drive - 4.2 km

Getting around

  • Frankfurt (M) Hauptwache Station - 2 min walk
  • Konstablerwache Station - 9 min walk
  • Frankfurt Airport (FRA) - 27 min drive

Restaurants

  • ‪ALEX Frankfurt MyZeil - ‬6 min walk
  • ‪Buena Vista - ‬2 min walk
  • ‪Weidenhof - ‬6 min walk
  • ‪Maruyasu Sushi Restaurant - ‬4 min walk
  • ‪Dunkin' - ‬6 min walk

About this property

JW Marriott Hotel Frankfurt

Eco-certified family-friendly hotel near MyZeil
Located close to Frankfurt Christmas Market and Römerberg, JW Marriott Hotel Frankfurt provides a shopping centre on-site, a garden and a library. For some rest and relaxation, visit the sauna, and indulge in a deep-tissue massage, a detox wrap or reflexology. Enjoy Middle Eastern cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Full breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and babysitting (surcharge)
  • Smoke-free property, coffee/tea in reception and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 218 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes.
More conveniences in all rooms include:
  • Highchairs, art supplies and childcare services
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and deep-soaking baths
  • 55-inch LED TVs with streaming services and premium channels
  • Wardrobes/cupboards, separate sitting areas and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (EUR 45 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to 12:30 PM on weekends; EUR 48 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • El Rayyan
  • Ember Bar & Lounge
  • HERITAGE Frankfurt PopUp

Family friendly

  • Art supplies
  • Highchair
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 3,918 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On the boardwalk/promenade

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Detox wraps
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Grab bar near toilet
  • Hand-held showerhead
  • Hardwood flooring in room
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers

Entertainment

  • 55-inch LED TV with premium digital channels
  • IPod dock
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per stay, plus a one-off cleaning fee of EUR 50
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 100 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately EUR 48 per person
  • Airport shuttle fee: EUR 160 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: EUR 45 per night
  • Pet fee: EUR 50 per pet, per stay plus a one-off EUR 50 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or health club
Guests under 5 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Frankfurt Jumeirah
Jumeirah Frankfurt Hotel
Jumeirah Frankfurt
Jumeirah Hotel Frankfurt
Jumeirah Frankfurt Hotel Frankfurt
Jumeirah Frankfurt
Jw Marriott Frankfurt
JW Marriott Hotel Frankfurt Hotel
JW Marriott Hotel Frankfurt Frankfurt
JW Marriott Hotel Frankfurt Hotel Frankfurt

Frequently asked questions

Does JW Marriott Hotel Frankfurt have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at JW Marriott Hotel Frankfurt?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Frankfurt on 3 Jan 2025 start from €171.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Hotel Frankfurt pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 50 per pet, per stay. A cleaning fee of EUR 50 also applies. Service animals are exempt from fees.

How much is parking at JW Marriott Hotel Frankfurt?

Self-parking is available for EUR 45 per night.

What time is check-in at JW Marriott Hotel Frankfurt?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at JW Marriott Hotel Frankfurt?

Checkout is at noon.

Does JW Marriott Hotel Frankfurt provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 160 per vehicle applies.

Where is JW Marriott Hotel Frankfurt located?

This family-friendly Frankfurt hotel is located on the boardwalk, within a 10-minute walk of MyZeil, Römerberg and Alte Oper. Frankfurt Christmas Market and Frankfurt Zoo are also within 1 mi (2 km). Frankfurt (M) Hauptwache Station is only a 2-minute walk and Eschenheimer Tor Station is 3 minutes.

JW Marriott Hotel Frankfurt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 757 out of 1001 reviews" "
Rating 8 - Good. 156 out of 1001 reviews" "
Rating 6 - Okay. 44 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 23 out of 1001 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Alejandro

Travelled with family and small children, Business traveller
Disliked: Staff & service
I was badly treaten because I reserve through EXPEDIA even being an ELITE JW member. Personnel enter my room while I was in TWO TIMES IN TWO DAYS one during the evening and another about 9 PM while we were at bed. EXPEDIA should NOT OFFER JW SERVICES ANYMORE because people are badly treated just FOR USE EXPEDIA
Stayed 2 nights in Nov 2024

10/10 Excellent

KAI

Stayed 2 nights in Sep 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel were excellent they went above and beyond
Stayed 3 nights in Oct 2024

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Celia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 1 night in Oct 2024

4/10 Poor

Alden

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no hot water in the hotel for the 3 days we weee there and they kept telling us things that we’re not true about its return. We switched rooms and eventually moved to the Hilton instead.
Stayed 3 nights in Oct 2024

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Aug 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service
Excellent location. Excellent breakfast. Generally good service by staff. However, the 3rd set of amenities (e.g. a 3rd pair of slippers, a 3rd cup, a 3rd water glass in the bathroom, etc.) are lacking from the room although the reservation (with extra guest fee being paid for) clearly stated that 3 persons are staying in the room. Most importantly, it is strange that the bathroom and the bedroom are only separated by a louvred door. Therefore, when a person switches on the lights in the bathroom, the bedroom will also be illuminated and other persons in the bedroom will be waken up as a result. This design is really inconvenient and uncomfortable.
Stayed 1 night in Sep 2024

8/10 Good

Siu Tjing Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too busy at check-in. Too busy at the bar where we were trying to order food. The bar asked for our room number so we thought the bill would be charged to the room. But turns out we were asked to pay at the bar. What was the point of giving them our room number? One room had chocolate bars on the table. Ours did not have. It is ok not to have choc but what was with the inconsistency, and ours was the upgraded room. The staff also did not give us Expedia vouchers when we checked in. We thought since they did not give, then we show the reservation to the bar. Told to get a voucher from reception. Queued again for the voucher not excellent experience for late night arrival.
Stayed 2 nights in Sep 2024

8/10 Good

Woo Hyun, Glendale

Travelled with family
Liked: Cleanliness, staff & service, amenities
I didn’t receive VIP benefit but almost was good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Special offer for expedia customer, amazing!
Stayed 2 nights in Sep 2024

10/10 Excellent

Nathan, Warwick

Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Simply Amazing
Stayed 1 night in Sep 2024

10/10 Excellent

Milan, Renton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a lovely stay at the JW Marriott. The hotel is beautiful, the staff is terrific, and the location is perfect (close to everything in the center of Frankfurt). Highly recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Corina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Stayed 4 nights in Jul 2024

10/10 Excellent

Nishant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Daciana

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Stay
Exceptional.. Service was amazing. Rooms were top of the line. All staff was polite and courteous. Concierge “Timos” was so helpful and welcoming!! I will certainly stay there again.
Stayed 3 nights in Jul 2024

8/10 Good

Yaser, Shaab

Liked: Cleanliness, staff & service
The hotel is in a great location - with the My Zeil literally attached to the hotel
Stayed 1 night in Jul 2024

8/10 Good

Cozmin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always a great experience.
Stayed 1 night in Jul 2024

10/10 Excellent

Collin, Raleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Wendell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of getting around city great location
Stayed 1 night in Jul 2024