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Novotel Frankfurt City

4.0 star property
Hotel with a fitness centre, a short walk to Festhalle Frankfurt

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Frankfurt City

Lobby sitting area
Exterior
Sports facility
Business centre
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
The price is €83
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Reception
Holiday Inn Express Frankfurt Messe, an IHG Hotel
Breakfast included
Pet-friendly
Free WiFi
Restaurant
8.4 out of 10, Very good, (1013)
The price is €75
includes taxes & fees
3 Dec - 4 Dec
Holiday Inn Express Frankfurt Messe, an IHG Hotel
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About the area

Map
Lise-Meitner-Str. 2, Frankfurt, HE, 60486

What's nearby

  • Frankfurt Trade Fair - 6 min walk - 0.5 km
  • Congress Center Messe Frankfurt - 6 min walk - 0.6 km
  • Festhalle Frankfurt - 10 min walk - 0.9 km
  • Skyline Plaza - 17 min walk - 1.5 km
  • Alte Oper - 4 min drive - 2.7 km

Getting around

  • Kuhwaldstraße Tram Stop - 3 min walk
  • Frankfurt am Main West Station - 7 min walk
  • Frankfurt Airport (FRA) - 15 min drive

Restaurants

  • ‪Restaurant Stremma - ‬8 min walk
  • ‪Restaurant Veranda - ‬13 min walk
  • ‪Torhaus - ‬8 min walk
  • ‪Immer Satt - ‬6 min walk
  • ‪Mai Vien - ‬6 min walk

About this property

Novotel Frankfurt City

Upscale hotel near Frankfurt Trade Fair
Near Congress Center Messe Frankfurt and Festhalle Frankfurt, Novotel Frankfurt City provides a terrace, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. The on-site restaurant, Novo², offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Tour/ticket information, smoke-free property and a vending machine
  • Free newspapers, a 24-hour front desk and a banquet hall
Room features
All 235 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Novo²

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,960 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Self-parking fee: EUR 20.00 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number HRB181911

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Frankfurt City Novotel
Novotel Frankfurt City
Novotel Hotel Frankfurt City
Novotel Frankfurt City Hotel
Frankfurt Novotel
Novotel Frankfurt City Hotel Frankfurt
Accor Frankfurt City
Frankfurt Novotel
Accor Frankfurt City
Novotel Frankfurt City Hotel
Novotel Frankfurt City Frankfurt
Novotel Frankfurt City Hotel Frankfurt

Frequently asked questions

Is Novotel Frankfurt City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel Frankfurt City?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Novotel Frankfurt City on 8 Dec 2024 start from €79.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Frankfurt City?

Self-parking is available for EUR 20.00 per day.

What time is check-in at Novotel Frankfurt City?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of EUR 30 (subject to availability).

What time is check-out at Novotel Frankfurt City?

Checkout is at noon. Late checkout is available for EUR 30 (subject to availability).

Where is Novotel Frankfurt City located?

Located in Innenstadt II, this hotel is within a 10-minute walk of Frankfurt Trade Fair and Festhalle Frankfurt. Congress Center Messe Frankfurt and Skyline Plaza are also within 1 mile (2 km). Kuhwaldstraße Tram Stop and Nauheimer Straße Tram Stop are within a 5-minute walk.

Novotel Frankfurt City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 330 out of 1024 reviews" "
Rating 8 - Good. 492 out of 1024 reviews" "
Rating 6 - Okay. 150 out of 1024 reviews" "
Rating 4 - Poor. 28 out of 1024 reviews" "
Rating 2 - Terrible. 24 out of 1024 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Roman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The rooms are outdated, the only modern part of the hotel is the lobby. The breakfast was excellent though, their kitchen is wonderful. Other than that, it is a bit noisy due to the suburban trains nearby
Stayed 2 nights in Sep 2024

10/10 Excellent

Jonas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Amano

Stayed 1 night in Jul 2024

10/10 Excellent

jaime

Stayed 1 night in Jul 2024

10/10 Excellent

CHRISTOPHER

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bar and restaurant, walkable to city centre
Stayed 2 nights in Jun 2024

8/10 Good

Sule

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had one night in Frankfurt on our family trip and stayed here. It’s in a more remote area so I wouldn’t recommend it if you’re staying longer to see the city.
Stayed 1 night in Jun 2024

8/10 Good

Michelle, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Alexandru

Liked: Staff & service
.
Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

4/10 Poor

HIROSE, Memmingen

Stayed 1 night in May 2024

10/10 Excellent

Ya-Fen

Stayed 1 night in May 2024

10/10 Excellent

Max, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was travelling by car when I stayed here, and the parking outside the hotel was free, which is a huge win for the hotel! Other than that the room was nice and comfortable. Exactly what I expected from any Novotel I have ever stayed in.
Stayed 1 night in Mar 2024

2/10 Terrible

Robert

Business traveller
Disliked: Staff & service
I have been traveling for business for over 35 years, which was one of the worst experiences I have had in any hotel. I made a reservation specifically for this hotel in September for its walkable location. They refused to give me a room even though they said I had a confirmed reservation. As I watched the person next on line get a room. They then told me they could get me a room three minutes walking distance away. If Usain Bolt were sprinting in his prime for the whole three minutes, he would have another ten minutes to go. According to them, the hotel was equal to their hotel, except it wasn't. No room service, laundry service, or maid service. I spent an extra 50 Euros a day and an additional 40 minutes commuting. Of course, the hotel would not compensate me for my extra cost, extra time, inconvenience, or the lack of services they guaranteed me when they accepted my reservation. If I took care of my customers like this I would be out of business at least they are ten minute walk from Hall 8 of the Frankfurt Fait so at least their location will keep them going.
Stayed 3 nights in Jan 2024

10/10 Excellent

SHAHNAWAZ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good!!
Stayed 4 nights in Oct 2023

8/10 Good

José

Liked: Staff & service
Parking
Stayed 1 night in Jul 2023

10/10 Excellent

Adina Liliana, Houston

Stayed 1 night in May 2023

6/10 Okay

Lyean

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Night Staff didn't attend to our needs, asked several times for extra towels and blanket and has been ignored. This is unacceptable.
Stayed 5 nights in May 2023

10/10 Excellent

Raymond David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the Novotel hotel staff were very helpful and rooms were kept very clean ,new bedding every couple of nights . my dislikes were no ceramic cups provided with your kettle and hot drinks ,only cardboard beakers ,which were not very professional . also the morning breakfast was a little too expensive for what was being served and the plates provided were very small ,so could hardly fit any food on the plate ,so it put myself off going back on additional mornings which was a inconvenience to my stay at the hotel ,meaning i had to eat out for breakfast .
Stayed 6 nights in Mar 2023

10/10 Excellent

Ma Regina

Stayed 6 nights in Feb 2023

8/10 Good

yuval

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Outside of city center
The hotel is not centraly located. It is about 3.2 km from city center. The hotel itself is clean and nice but it lioks a littele outdated. Breakfast is good.
Stayed 1 night in Dec 2022

10/10 Excellent

yuval

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Very good hotel. Good breakfast. Near city center. Nice freindly staff.
Stayed 1 night in Dec 2022

6/10 Okay

Talal

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It was nice, safe and cozy. Though had lots of flies in all areas

10/10 Excellent

Marian

Stayed 1 night in Aug 2022

10/10 Excellent

Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. Thank you!
Stayed 4 nights in May 2022