Fraubrunnen District Hotels

"Towel bar didn't work "

"The hotel was very close to the main station and shopping. The staff was friendly and helpful."

"We are seniors in our 70s and 60s visiting Switzerland for the 1st time. We reserved 1-night stay in Hotel National Bern thru Hotel.com then decided to use Bern as base to do day trips, but at last minute no more room available thru Hotel.com. We reserved additional 3 nights thru Hotel National’s web site. During checking-in, Lady Tanja at reception desk looked at our physical conditions and offered possibility of 4-night stay without changing room. There were difficulties of two reservations in different room categories. With the help of her colleague Lady Malwina, Tanja patiently spent time to comb thru options and later informed us that the difficulty was resolved and we would not need to change room during our stay. The two lady’s warm help to seniors represents the high standard of customer service of Hotel National’s Bern. We have also experienced great service in breakfast room and daily room cleaning. Thank you. "

"Very nice property with friendly staff. Room has small amount of water damage from shower overflowing. Not their fault, but there is currently noisy construction right outside the room windows."

"Excellent location, wonderfully staff. "

"Great location with unique design. Enjoyed the food selection. Amazingly polite staff. Had some complementary drinks which was very nice of them! Clean rooms, easy to park. Recommend the place to all type of parties"

"Staff very helpful Clean rooms "

"Would be nice to have a safe available, but in the small room there isn’t space."