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Primestay Hotel

3.0 star property
Family-friendly hotel in Frauenfeld

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January 2025

Photo gallery for Primestay Hotel

Outdoor dining
Classic Double Room
Daily buffet breakfast (CHF 14.50 per person)
Property grounds
Classic Double Room | Bathroom

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Free WiFi
  • Business services

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Soundproofed
Flat-screen TV
Heated bathroom floor
Private bathroom
Hairdryer
Digital channels
Daily housekeeping
Wardrobe
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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The price is €106
includes taxes & fees
2 Dec - 3 Dec
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About the area

Map
Oststrasse 51, Frauenfeld, Thurgau, 8500

What's nearby

  • Frauenfeld Castle - 3 min drive - 2.7 km
  • Ittinger Museum - 6 min drive - 7.2 km
  • Swiss Science Center Technorama - 9 min drive - 14.3 km
  • Conny-Land - 11 min drive - 14.8 km
  • Hohenklingen Castle - 21 min drive - 18.6 km

Getting around

  • Fraunfeld Station - 3 min drive
  • Zurich Airport (ZRH) - 35 min drive

Restaurants

  • ‪Restaurant Kanönli - ‬19 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Restaurant Long Long - ‬11 min walk
  • ‪China Town - ‬3 min drive
  • ‪Burger King Frauenfeld - ‬14 min walk

About this property

Primestay Hotel

Family-friendly hotel
You can look forward to a terrace, a garden and a playground at Primestay Hotel. Enjoy on-site activities, such as mountain biking and horse riding. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), luggage storage and multilingual staff
  • A vending machine, smoke-free property and 1 meeting room
  • Free newspapers
Room features
All guest rooms at Primestay Hotel boast comforts, such as laptop-friendly workspaces, as well as amenities, such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Children's books and art supplies
  • Bathrooms with heated floors and showers
  • 69-cm flat-screen TVs with digital channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10 AM for a fee: CHF 14.50 per person

Family friendly

  • Art supplies
  • Baby toys
  • Children's books
  • Children's games
  • Children's toys
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 69-cm flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (2:00 PM - 10:00 PM) and Saturday - Sunday (2:00 PM - 9:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.60 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 14.50 per person
  • Pet fee: CHF 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

Property is also known as

Primestay Hotel Frauenfeld
Primestay Frauenfeld
Primestay
Primestay Hotel Hotel
Primestay Hotel Frauenfeld
Primestay Hotel Hotel Frauenfeld

Frequently asked questions

Is Primestay Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Primestay Hotel?

There is free parking nearby.

What time is check-in at Primestay Hotel?

Check-in start time: 3 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Primestay Hotel?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Where is Primestay Hotel located?

This family-friendly Frauenfeld hotel is within 3 mi (5 km) of Frauenfeld Castle, Thurgau Art Museum and Ittinger Museum. Swiss Science Center Technorama and Conny-Land are also within 9 miles (15 km). Fraunfeld Station is 24 minutes by foot.

Primestay Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 28 reviews" "
Rating 8 - Good. 13 out of 28 reviews" "
Rating 6 - Okay. 5 out of 28 reviews" "
Rating 4 - Poor. 2 out of 28 reviews" "
Rating 2 - Terrible. 3 out of 28 reviews" "

7.8/10

Cleanliness

6.6/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Better than I thought.
Very unusual check in process. Place was a lot better than I expected, spacious rooms and clean. Service though is non existent.
Stayed 3 nights in Sep 2018

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

4/10 Poor

Marcos, Bonneville

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
The room and the hotel are fine taking into consideración the price. The problem is that there were mosquitoes in my room (113). I had to killer 4 during the night and couldnt sleep. I wouldnt go there again.
Stayed 1 night in Aug 2018

4/10 Poor

Keith, Tennessee, USA

Disliked: Staff & service
No front desk attendant, as advertised. Did not read fine print stating hotel needed a call 24 hours in advance. Did not receive email with key lock box code. Called afternoon of arrival and no answer and no ability to leave a verbal message. Had difficulty contacting someone after arriving at the property in the evening. Fortunately a guy showed up for some unrelated reason and was able to get our room key from the lock box after we fully explained our situation. The advertised breakfast was a "buffet". However, there was no buffet and no coffee bar as shown in the pictures. Waitress spoke 0% English. Another dining customer had to interpret for us with her. She brought us each a single croissant, a small roll, jelly packet, butter packet, orange juice, and coffee. The customer interpreter said she stated that this was the standard offering and that eggs or anything else would be at an additional price. Room and shower were comfortable. However, I will not consider this brand of property again due to the numerous check-in inconveniences and the false advertisement of a breakfast buffet with photos of a coffee bar/station. Someone owes me 2 buffet breakfasts which is what I agreed to in the price that I paid.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Modernes Hotel
Das Zimmer war ok. Leider gab es am Sonntag kein Frühstück, die Frühstückszeiten waren an der unbesetzten Rezeption nur von Montag bis Freitag ausgewiesen. Unsere Buchung war allerdings mit Frühstück bestätigt.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 tage
alles super saubere zimmer personal hervorragend
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020

8/10 Good

Cavagna

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
gut mit mögliche verbesserungen
gute Position, frühstück nicht besonder
Stayed 1 night in Jan 2020

8/10 Good

stefan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preis Leistung sehr gut
Ich war geschäftlich unterwegs und musste übernachten
Stayed 1 night in Dec 2019

6/10 Okay

marie-christine

Business traveller
Prix intéressant pour séjour affaire en Suisse. Chambre défraîchie.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Nicht wirklich saubere Zimmer
Dieses Hotel ist super gelegen, preislich für die Schweiz auch in Ordnung. Die Sauberkeit in den Zimmern lässt zu wünschen übrig. Das Hotel wirbt mit täglicher Zimmerreinigung, Haartrockner auf dem Zimmer... Wir waren für 3 Nächte (Donnerstag bis Sonntag) Toiletten wurden nicht geputzt, Müll nicht ausgeleert, Waschbecken nicht geputzt (trotz Schild außerhalb an der Türe "bitte Zimmer reinigen". Als wir Abends kamen (17 Uhr) war das Schild immer noch draußen. Lediglich die Bettdecken wurden zusammen gelegt und Handtücher neue gebracht. Also wir würden das Hotel nicht mehr nutzen. Für 1 Nacht OK aber nicht länger. Schade...
Stayed 3 nights in Aug 2019

8/10 Good

Rolf

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

8/10 Good

Eberhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vollkommen ausreichend
Für Übernachtungen vollkommen ausreichend. Für schweizerische Verhältnisse sind Preis- Leistungsverhältnis vollkommen ok. Frühstück ok. Personal sehr freundlich.
Stayed 3 nights in Feb 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preis / Leistung empfehlenswert
Empfang und Service sehr gut und das Zimmer sehr sauber
Stayed 1 night in Dec 2018

10/10 Excellent

flavio

preety good, and quiet, breakfast good as well and very friendly
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Hyggelig sted med flinke folk og god service
Stayed 2 nights in Nov 2018

6/10 Okay

Andreas

Liked: Cleanliness
War OK
Wae OK für eine Nacht
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Miserabler Service
Zimmer nicht gereinigt, Hotel Manager Aggressiv und unfreundlich - noch nie erlebter schlechter Service
Stayed 3 nights in Oct 2018

8/10 Good

Annette Stephanie

Absolut ok...
leicht zu finden gleich an der Autobah freundliches Personal nettes Restaurant grosse Zimmer
Stayed 3 nights in Sep 2018

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zeer mooi en goed hotel.
Zeer mooie.en ruime kamers. Mooie badkamer met douche. Alleen spijtig dat de bar NIET open was in het weekend. Vlotte incheck.
Stayed 2 nights in Aug 2018

2/10 Terrible

Roger, Leipzig

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dieses Hotel gehört auf eine schwarze Liste
Im Bad waren in der Toilette noch die flüssigen Hinterlassenschaften (Urin) des Vormieters. Die unmittelbare Nähe zur Autobahn ist akustisch, auch bei geschlossenem Fenster nicht zu überhören. Einen Zimmerservice gibt es nicht, der Gast muss sich sein Bett selber machen. Es gibt keine Rezeption, den Schlüssel findet man in einer Box (via Code über SMS). Als Nachbar hat das Hotel einen Reiterhof. In der Nacht vom 22/23.06.18 wurde gefeiert (laute Musik bis 04:00 Uhr). Das Preis-Leistungsverhältnis ist unter aller Sau. Ein Auffenthalt in diesem Haus ist in keiner Weise zu empfehlen.
Stayed 2 nights in Jun 2018

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018