6/10 Okay
Amy
1 Feb 2025
Disliked: Amenities, property conditions & facilities
This was my first hotel stay in 3 years, and I was looking forward to quiet luxury, but the Fairfield wasn't it. When I arrived at the Fairfield, there was yellow tape completely surrounding the entrance, with no signage of where I should go to get in. I parked and walked around the building and found a side entrance propped open by the construction workers, so went in there. The entire 1st floor seemed to be under construction. There was a not-very-friendly clerk who checked me in, who with no other explanation said there is construction, a breakfast bar (didn't say where it was in the building) but that we could also use across the parking lot's hotel for breakfast, and handed me my room keys with no guidance of where to park or apologies for the inconvenience of the construction.
The room itself was fine: updated and clean. Nice shower waterpressure (although I was hoping for a bathtub to soak), but the room was clean. Mattress was not the most supportive. The breakfast across the parking lot in the Residence Inn was fabulous: lots of hot choices and GREAT belgium waffles. At check out the clerk apologized for any inconvenince but said the construction was posted on the website. I looked for it, and yes, it is there but not prominent-if you scroll down the page it is 'Reno' and short desciription. Easy to miss, and why not put that front and center in bigger letters, with Renovation spelled out, with directions where to park? Or, close it completely during renovations?
Amy
Stayed 1 night in Jan 2025