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Castaways Resort and Suites

3.0 star property
Resort in Freeport with fitness centre and 24-hour front desk

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Castaways Resort and Suites

Outdoor pool
Children’s play area – outdoor
In-room safe, desk, blackout curtains, iron/ironing board
Daily full breakfast for a fee
Lobby sitting area

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite Room 1 king Bed + Parlor Room

In-room safe, desk, blackout curtains, iron/ironing board

Suite Room 1 king Bed + Parlor Room

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
Coffee/tea maker
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Room 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

King Room 1 King Bed

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room 2 Double Beds

Standard Room 2 Double Beds

Standard Room 2 Double Beds

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Shower/bath combination
Coffee/tea maker
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

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7.2 out of 10, Good, (449)
The price is €117
includes taxes & fees
16 Nov - 17 Nov
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About the area

Map
42629 East Mall Drive, Freeport, Grand Bahama

What's nearby

  • Port Lucaya Marketplace - 18 min walk
  • Cooper's Castle - 4 min drive
  • Xanadu Beach - 6 min drive
  • Lucaya Beach - 10 min drive
  • Port Lucaya Marketplace - 10 min drive

Getting around

  • Freeport (FPO-Grand Bahama Intl.) - 4 min drive

Restaurants

  • ‪Pizza Hut - ‬5 min walk
  • ‪Arturo's Pepper Pot Restaurant - ‬5 min drive
  • ‪Subway - ‬3 min drive
  • ‪Wendy’s - ‬8 min drive
  • ‪Burger King - ‬2 min drive

About this property

Castaways Resort and Suites

Resort in a national park
Consider a stay at Castaways Resort and Suites and take advantage of a poolside bar, a free manager's reception and an art gallery on-site. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a shopping centre on-site and a garden.
Additional perks include:
  • An outdoor pool
  • Full breakfast (surcharge), a local area shuttle and babysitting (surcharge)
  • A front desk safe, 1 meeting room and a porter/bellboy
  • A vending machine, a lift and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 118 rooms boast comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with cable channels
  • Balconies, fridges and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: USD 8.99 to 18.99 for adults and USD 6.99 to 8.99 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 580 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a national park

Accessibility

  • Lift

More

  • 4 floors
  • Built in 1990
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

Guests must transfer via aeroplane and boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 100 per day for guests aged under 21 years old staying between 2 March and 31 April

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 8.99 to 18.99 for adults and USD 6.99 to 8.99 for children
  • In-room safe fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Castaways Freeport
Castaways And Suites Freeport
Castaways Resort Freeport
Castaways Resort Suites
Castaways Resort and Suites Resort
Castaways Resort and Suites Freeport
Castaways Resort and Suites Resort Freeport

Frequently asked questions

Does Castaways Resort and Suites have a pool?

Yes, this property has an outdoor pool.

Is Castaways Resort and Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Castaways Resort and Suites?

Castaways Resort and Suites doesn't offer parking.

What time is check-in at Castaways Resort and Suites?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Castaways Resort and Suites?

Checkout is at 11:30 AM.

Where is Castaways Resort and Suites located?

Situated near the airport, this resort is within 1 mile (2 km) of Lucayan Archipelago, Port Lucaya Marketplace and International Bazaar. Ruby Golf Course and Cooper's Castle are also within 2 miles (3 km).

Castaways Resort and Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 47 out of 189 reviews" "
Rating 8 - Good. 45 out of 189 reviews" "
Rating 6 - Okay. 49 out of 189 reviews" "
Rating 4 - Poor. 27 out of 189 reviews" "
Rating 2 - Terrible. 21 out of 189 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Ashley

Travelled with group
Disliked: Cleanliness, property conditions & facilities
They need to improve their products. Purchase new bedding and towels
Stayed 2 nights in Oct 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Tanisha

Travelled with partner
Liked: Cleanliness, staff & service
Staff was very professional and helpful. Very convenient area, near Hospital, Airport, banks and shopping.
Stayed 2 nights in Sep 2024

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like the stay the power outage took my by surprise and was out for so long the room got hot fast.
Stayed 1 night in Sep 2024

10/10 Excellent

Hilton

Stayed 3 nights in Aug 2024

4/10 Poor

selvinique, Nassau

Business traveller
It was doable for the one night. Checked in at shortly after midnight and checked out at 5am.. security took my key as there was no clerk. It’s an old property that look exactly like the photos. In those few hours I left my charger and my friend that lives in Freeport called only to have them say they found no charger. That bothered me that it vanished that quickly.
Stayed 1 night in Aug 2024

6/10 Okay

cj

Nice
Stayed 1 night in Jul 2024

10/10 Excellent

Selwyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, central location. Thoroughly enjoyed a 3 days stay. A for cleanliness!
Stayed 2 nights in Jul 2024

2/10 Terrible

Hans

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Would not stay here again not even as an emergency stay. Room a/c did not work at all! Building needs an extreme update inside and out.
Stayed 1 night in Jul 2024

2/10 Terrible

Arkata

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room carpet was dirty you could literally smell it , housekeepers made no effort to cover the smell , pillows are small like airplane pillows. Front desk ladies need a better attitude. Air conditioner kept me up throughout the night it was really loud . Shower heads need to be changed and bed quilt was so old it wasn't even puffy anymore it was like a soft rug.
Stayed 1 night in Jul 2024

10/10 Excellent

Griselot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Keora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jul 2024

10/10 Excellent

Leslee

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and staff was friendly
Stayed 5 nights in Jul 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Jun 2024

10/10 Excellent

Jeffery

Stayed 3 nights in Jul 2024

10/10 Excellent

Romana

Liked: Cleanliness, amenities, property conditions & facilities
It was good... Everyone was friendly...
Stayed 1 night in Jul 2024

4/10 Poor

Maggie, Sunrise

Stayed 3 nights in Jul 2024

6/10 Okay

Gabriela

Travelled with family
Liked: Staff & service
Disliked: Amenities
It was nice.
Stayed 1 night in Jun 2024

6/10 Okay

Devaughn

Stayed 2 nights in Jun 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport! Friendly Bahamian staff always ready to please!

2/10 Terrible

David

Disliked: Staff & service, amenities, property conditions & facilities
No check in until 3 PM after waiting at an empty desk for 10 minutes. Came back at 5 and was told to step aside for someone else that came out of nowhere. Took 20 minute for them to check in, then 20 more for me in miserable heat and no AC. Takes 6 pieces of paper and another $8 gouge for "local tax" even though already paid a LOT of fees and taxes. Tiny ants in the room. Lousy restaurant. Stay away!
Stayed 1 night in Jun 2024

4/10 Poor

Christine

Stayed 2 nights in Jun 2024

10/10 Excellent

Deandray

Liked: Staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Tristina

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2024