2/10 Terrible
Caleb
Travelled with partner
12 Jan 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE
From the moment we walked in our experience here was terrible. We arrived two hours before the 4pm check-in time and were informed there was a $35 early check-in fee. Seeing as we had already had a long day we were fine with that. This turned into an hour long process of canceling our reservation, calling expedia, attempting to figure out what room was available until we eventually just demanded to be given room keys so we could at least put our stuff down. The keys we were given did not open the door so we had to go back to the front desk. They sent somebody with us to help open the door and he basically had to bust down the door with all his weight to get it open but it opened. First thing we notice about the room, the main light switch was out, probably done intentionally so you couldn't really see how disgusting the room was. Stains on the sheets, pillows, bed and all the room furniture. The sink looked like it hadn't been cleaned ever. Dust on everything and small bits of trash left from the last guest. We didn't even feel comfortable putting our stuff down on the bed so we just turned back around and left. We told the front desk the state of the room and they just kind of shrugged their shoulders. Gave them back the key cards and let them know we were going to find somewhere else to stay, it seemed so expected and routine for them they just nodded and we left.
Caleb
Stayed 1 night in Jan 2025