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The Twelve Hotel

4.0 star property
Galway hotel in Freeport with 2 restaurants and full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Twelve Hotel

Suite X11
Beach nearby
2 bars/lounges, gastropub
Funnymoon Suite
Suite X11

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Restaurant
  • Parking included
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
The price is €131
includes taxes & fees
4 Dec - 5 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Funnymoon Suite

Funnymoon Suite

Funnymoon Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Premium bedding, minibar, in-room safe, individually decorated

Family Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Hypo-allergenic bedding
  • 34 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite X11

Suite X11

Suite X11

Highlights

Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Mini-fridge
LCD TV
  • 28.0 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Barna Village, Galway, Galway

What's nearby

  • Leisureland - 7 min drive - 5.6 km
  • Quay Street - 10 min drive - 7.4 km
  • Eyre Square - 11 min drive - 8.1 km
  • University Hospital Galway - 11 min drive - 7.6 km
  • University of Galway - 11 min drive - 8.4 km

Getting around

  • Galway Station - 16 min drive

Restaurants

  • ‪Harvest Cafe - ‬7 min drive
  • ‪Blackrock Cottage - ‬6 min drive
  • ‪Oslo - ‬8 min drive
  • ‪The Creamery - ‬8 min drive
  • ‪The Coffee House - ‬3 min walk

About this property

The Twelve Hotel

Upscale hotel located in Freeport
Consider a stay at The Twelve Hotel and take advantage of a terrace, shopping on-site and a coffee shop/cafe. Treat yourself to a massage, a body treatment or a body wrap at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Regional cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • English breakfast (surcharge), express check-out and smoke-free property
  • A lift, a front desk safe and tour/ticket information
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All rooms are individually furnished, and boast comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Highchairs, children's dinnerware and children's books
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and shower/bath combinations
  • LCD TVs with satellite channels and DVD players
  • Mini fridges, electric kettles and daily housekeeping

Languages

Croatian, English, French, German, Hungarian, Irish, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 8:30 AM to 10:00 AM for a fee
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Pizza Dozzina Artisanal
  • The Pins Bakery Shop
  • The Pins Gastro Bar
  • West Restaurant

Family friendly

  • Children's books
  • Children's dinnerware
  • Children's games
  • DVD player
  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • IPod dock
  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night.

Payment types at the property

Important information

Optional extras

  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Rating provided by Fáilte Ireland, the National Tourism Development Authority of Ireland, source of official star ratings for accommodation.

Property is also known as

Twelve Barna
Twelve Hotel Barna
The 12 Hotel
The Twelve Hotel Galway/Barna, Ireland
Twelve Hotel
Twelve Hotel Barna
The Twelve Hotel Galway/Barna
The Twelve Hotel Hotel
The Twelve Hotel Galway
The Twelve Hotel Hotel Galway

Frequently asked questions

How much is parking at The Twelve Hotel?

Self-parking is free at this property.

How much does it cost to stay at The Twelve Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Twelve Hotel on 4 Dec 2024 start from €130.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Twelve Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at The Twelve Hotel?

Checkout is at noon. Late checkout is available for EUR 30 (subject to availability).

Where is The Twelve Hotel located?

Located in Freeport, this spa hotel is within 2 miles (3 km) of Bearna Golf And Country Club, Silver Strand and Galway Bay. Bearna Golf and Country Club and Galway Golf Club are also within 3 miles (5 km).

The Twelve Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 436 out of 640 reviews" "
Rating 8 - Good. 159 out of 640 reviews" "
Rating 6 - Okay. 28 out of 640 reviews" "
Rating 4 - Poor. 12 out of 640 reviews" "
Rating 2 - Terrible. 5 out of 640 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here!
Stayed 2 nights in Nov 2024

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check-in was excellent with Bradley at the desk. Breakfast was very pleasant & fresh. The room was well appointed with a record player!
Stayed 2 nights in Oct 2024

10/10 Excellent

Marion, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful night and amazing meal at West. Fabulous stay in every way.
Stayed 1 night in Oct 2024

2/10 Terrible

Susan

Stayed 1 night in Oct 2024

10/10 Excellent

Adair, Neilburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in! Staff were amazing, the room was very comfortable and clean. The breakfast was fantastic also.
Stayed 1 night in Oct 2024

10/10 Excellent

Lee

Travelled with family
Liked: Amenities
ed this hotel. Nice rooms. Restaurants were very good. Staff very nice. Good location
Stayed 2 nights in Oct 2024

10/10 Excellent

Lea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast at this hotel. First class!
Stayed 2 nights in Sep 2024

8/10 Good

Jill, Vancouvet

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The rooms were clean and nicely appointed. The restaurant was very good. The breakfast was nice. The Staff were helpful. The only issue was they had beer keg exchange below our room in the wee hours of the morning that work is up.
Stayed 2 nights in Sep 2024

8/10 Good

Stephen, Austin

Liked: Cleanliness, staff & service
This is a very nice hotel, with very generous sized rooms and comfortable beds. It is a little bit dated. It did not have, for example, USB ports for charging your devices, and the shower was a little bit odd. Otherwise the amenities were very nice. The bar and restaurant were excellent. Both dinner and breakfast were very good. They were not cheap, but were decent value.
Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca Ann, sarasota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen, Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I travel quite a bit. This was a pleasant stay. The beds were very comfortable. There was plenty of room and the bathroom was top notch. Throw the amenities, seaweed bath, and it was all ver the top. Definitely recommend!!
Stayed 1 night in Aug 2024

8/10 Good

Erin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel lobby and bar were interesting and fun. Live music each night. The parking was easy and included. The rooms were musty with very little air flow even with the window open. The bathroom fan did not work to take humidity out after a shower.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a luxury hotel with great immunities
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ZERO for the Twelve
Checked-in to a tired-looking lobby. Bags and trolleys everywhere, unattended. Requested dinner at WEST - closed. Room had been "cleaned" but had human hairs still clearly visible on beds and blatant clumps of dirt and dust on head-board, chairs, floor, bathroom. Assured evening meal/room service would satisfy - when eventually returned from sightseeing - CLOSED! No food available, even on room service. Bathroom had minimal towel / accessory provision. Had reserved a massage from the Spa which had been "forgotten"... when called next morning to ask "Where was treatment or where should we go?" was met with absolute ignorance and no useful apology or excuse - just didn't bother to correctly note reservation.... Hotel staff (male receptionist and female massage therapist) had spent previous night banging in and out of doors by my room in loud conversation about using a shower and leaving a key somewhere later that night - complete lack of soundproofing meant that all their activities were very audible and kept residents from sleeping if nearby... Basically this was an absolute horror show. I had stayed at this hotel previously and was content to overlook certain shortcomings - but no more. Boutique hotel my foot... it is a tired little place that needs a good overhaul in principles of service and hygiene and standards of hotel facilities appropriate to prices charged. Shame on The Twelve.
Headboard covered in grime and congealed dust
Exaample of dust-covered furniture on arrival to room
Stayed 1 night in Aug 2024

10/10 Excellent

jemma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the easiest check-in and out, excellent service, great food and comfortable room! Loved it!
Stayed 1 night in Aug 2024

6/10 Okay

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had the family suite which had a nice large space. Everything was fine except that the varnish on the tables was very sticky. Felt like there was a film on the tables. There was dust in the coffee cups after taking out the pile of creamers. The fairy door was a quaint little extra and the gift cards for the kids to get a treat at the bakery was a special touch!
Stayed 1 night in Aug 2024

8/10 Good

Monish

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet property
Stayed 2 nights in Jul 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Presque twelves étoiles !
Hôtel spacieux et confortable avec personnel avenant et efficace. Délicieux petit déjeuner et excellent restaurant. Service impeccable. Seul petit bémol, le ménage serait à améliorer pour une note 5 étoiles…
Stayed 3 nights in Aug 2024

10/10 Excellent

Kayla

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The hotel is in a great spot, rooms are spacious and the food in the restaurant is always delicious!
Stayed 3 nights in Jul 2024

10/10 Excellent

Linda

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatbplace
Staff were amazing, left chocolates for our anniversary in the room with lovely note from Laura in reception
Stayed 1 night in Jul 2024