Comfort Suites Gatlinburg Downtown-Convention Center

2.5 star property
Hotel with free breakfast, a short walk to SkyPark

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Suites Gatlinburg Downtown-Convention Center

Exterior
Lobby
Lobby
Suite (Double Queen, Handicapped Impaired)
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Parking included
The price is €87
includes taxes & fees
14 Jan - 15 Jan

Room options

Available filters for rooms
Showing 12 of 12 rooms

Suite, 1 King Bed, Accessible (Handicapped)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Double Queen)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

Suite, Accessible (Double Queen, Handicapped)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

Suite, Accessible (Wide King, Handicapped, HEARING)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Wide King, Handicapped, HEARING)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 93 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite, Accessible (One Bed King, Handicapped, HEARING)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite (One Bed King, Handicapped Impaired)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite (Double Queen, Handicapped Impaired)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite (One Bed King)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite, 1 King Bed (Handicapped Impaired)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Wide King, HEARING)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
321 Reagan Drive, Gatlinburg, TN, 37738

What's nearby

  • Gatlinburg Convention Center - 5 min walk
  • SkyPark - 7 min walk
  • Gatlinburg Space Needle - 7 min walk
  • Ripley's Aquarium of the Smokies - 14 min walk
  • Anakeesta - 14 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 76 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Sugarlands Distilling Co. - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬8 min walk
  • ‪Pancake Pantry - ‬11 min walk
  • ‪Donut Friar - ‬11 min walk

About this property

Comfort Suites Gatlinburg Downtown-Convention Center

Hotel near Ripley's Aquarium of the Smokies
Located close to Gatlinburg Convention Center and SkyPark, Comfort Suites Gatlinburg Downtown-Convention Center provides a free breakfast buffet, laundry facilities and a fireplace in reception. Free in-room WiFi and a snack bar/deli are available to all guests.
Additional perks include:
  • An indoor pool
  • Free self-parking
  • An electric car charging station, a vending machine and a lift
  • A computer station, a water dispenser and outdoor furniture
  • Guest reviews say great things about the helpful staff
Room features
All 89 rooms offer comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Pillowtop mattresses, down duvets and sofa beds
  • Mini fridges, microwaves and irons/ironing boards
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Lift (152 centimetre wide door)
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites
Comfort Suites Gatlinburg Downtown Convention Center
Comfort Suites Gatlinburg Downtown-Convention Center Hotel
Comfort Suites Gatlinburg Downtown-Convention Center Gatlinburg

Frequently asked questions

Does Comfort Suites Gatlinburg Downtown-Convention Center have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at Comfort Suites Gatlinburg Downtown-Convention Center?

As of 9 Jan 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Gatlinburg Downtown-Convention Center on 14 Jan 2025 start from €87.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Suites Gatlinburg Downtown-Convention Center pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Suites Gatlinburg Downtown-Convention Center?

Self-parking is free at this property.

What time is check-in at Comfort Suites Gatlinburg Downtown-Convention Center?

Check-in start time: 3:00 PM; check-in end time: 7:00 AM. Late check-in is available during limited hours.

What time is check-out at Comfort Suites Gatlinburg Downtown-Convention Center?

Checkout is at 11:00 AM.

Where is Comfort Suites Gatlinburg Downtown-Convention Center located?

Located in the heart of Gatlinburg, this hotel is within a 5-minute walk of Gatlinburg Ziplines and Gatlinburg Convention Center. SkyPark and Ripley's Aquarium of the Smokies are also within 15 minutes.

Comfort Suites Gatlinburg Downtown-Convention Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 348 out of 488 reviews" "
Rating 8 - Good. 97 out of 488 reviews" "
Rating 6 - Okay. 22 out of 488 reviews" "
Rating 4 - Poor. 8 out of 488 reviews" "
Rating 2 - Terrible. 13 out of 488 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spacious suite and modern look. Very clean. Would stay here again!
Stayed 1 night in Jan 2025

10/10 Excellent

Stacie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. One of the rooms is actually bigger than the other. Very quiet. And great walking distance to the main strip and two other attractions.
Stayed 2 nights in Jan 2025

2/10 Terrible

Hark won, alpine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Becky

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is walking distance to downtown. Room was spacious and everything we needed!
Stayed 1 night in Jan 2025

10/10 Excellent

Inocencio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to main strip.
Stayed 4 nights in Jan 2025

8/10 Good

Luis, Waynesville

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel offered a great price, and the rooms were spacious and appeared new, which was a plus. However, we did notice that the walls were thin, making it challenging to get a good night's sleep due to the sounds of water running through the pipes. Additionally, some noise from guests above us was a bit disruptive, even after we raised the issue with the front desk. On a positive note, the complimentary breakfast was a nice value, although the lobby area could benefit from more regular upkeep throughout the day to create a more inviting atmosphere. Overall, our stay could have been even better with a few improvements.
Stayed 3 nights in Dec 2024

8/10 Good

Audrianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best lodging I have ever visited in the Gatlinburg area. It was a fantastic visit! Comfort Suites you rock!!!!!
Stayed 5 nights in Dec 2024

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean but it is only 8 months old.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Dec 2024

8/10 Good

Adelayda

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 3 nights in Dec 2024

10/10 Excellent

Uladimir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 6 days with little kids. The hotel is practically brand new. Elevators are fast and quiet. The room looked and smelled clean. We used the pool twice - kids had a great time. 500sq ft 2 bed suite is like mini apartment. We had a double stroller and were able to get downtown Gatlinburg in 7 minutes. Anakeesta/Aquarium is 15 mins away. Our vehicle was parked for the most part. All attractions/restaurants are within the walking distanse. The fire station next to the hotel was a bonus for us because our kids are obsessed with the firetrucks. Breakfast was ok - can't really complain about it because it was free. Overall this is a 10 out of 10.
Stayed 6 nights in Dec 2024

10/10 Excellent

joanna

Liked: Cleanliness, staff & service, property conditions & facilities
A convenient place, accessible to the main Gatlinburg downtown.
Stayed 7 nights in Dec 2024

10/10 Excellent

Sundeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. Nice, clean and spacious room, very comfortable bed. Breakfast is OK OK and may be there are chances for improvement. Staffs are super nice and very accommodative. We loved this hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Zaid Farooq

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to stay for families. Liked the breakfast.
Stayed 2 nights in Dec 2024

8/10 Good

Raquel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Buena ubicación para visitar
Stayed 1 night in Dec 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Parking was really small
Stayed 3 nights in Dec 2024

8/10 Good

Christopher, Cleveland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and clean.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
quiet area
Stayed 2 nights in Dec 2024

10/10 Excellent

Brittney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, very clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Eugenia

Stayed 1 night in Nov 2024

8/10 Good

Yvette

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall our stay was just ok. It was a farther walk than anticipated to the main hub. The beds in this hotel were horrible. I did not get one good night’s sleep. I will bring my own mattress topper next time. The breakfast left much to be desired. There was no ice or vending on our floor. We had to go down stairs to get it. Also, at one point we needed a drink and were charged $3.25 for a can of soda. I also rain out of my personal Tylenol and had an awful headache. Tylenol was available for $7.50 for 2. That is shameful!
Stayed 5 nights in Dec 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Dec 2024