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Crossroads Inn & Suites

2.5 star property
Hotel with free breakfast, a short walk to Ripley's Aquarium of the Smokies

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Crossroads Inn & Suites

Seasonal outdoor pool
Seasonal outdoor pool
Room, 1 King Bed, Jetted Tub
Dining
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Pool
    Pool
The price is €72
Price available on 21/11/2024
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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, 1 King Bed (Seasonal Fireplace)

Single Room, 1 King Bed (Seasonal Fireplace)

Single Room, 1 King Bed (Seasonal Fireplace)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Fireplace

Standard Room, 2 Queen Beds, Fireplace

Standard Room, 2 Queen Beds, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Fireplace

Studio Suite, 1 King Bed, Fireplace

Studio Suite, 1 King Bed, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
2 bedrooms
Premium bedding
Blackout curtains
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Fireplace, Jetted Tub

Suite, 1 King Bed, Fireplace, Jetted Tub

Suite, 1 King Bed, Fireplace, Jetted Tub

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for LOFT room ,1 king bed with jetted tub

LOFT room ,1 king bed with jetted tub

LOFT room ,1 king bed with jetted tub

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Gatlinburg, TN

What's nearby

  • Anakeesta - 6 min walk
  • Ripley's Aquarium of the Smokies - 7 min walk
  • SkyPark - 13 min walk
  • Gatlinburg Space Needle - 14 min walk
  • Gatlinburg Convention Center - 15 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 67 min drive

Restaurants

  • ‪Tennessee Cider Company - ‬7 min walk
  • ‪Cliff Top Grill & Bar - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬11 min walk
  • ‪Subway - ‬7 min walk
  • ‪Ole Red - ‬3 min walk

About this property

Crossroads Inn & Suites

Hotel near Ripley's Aquarium of the Smokies
Close to Anakeesta and SkyPark, Crossroads Inn & Suites provides free self-service breakfast, laundry facilities and a fireplace in reception. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool
  • Free self-parking
  • A TV in reception, a lift and a vending machine
  • A 24-hour front desk and coffee/tea in reception
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 78 rooms feature comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Shower/bath combinations, free toiletries and hairdryers
  • 55-inch flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for USD 10.0 per stay

Payment types at the property

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Crossroads
Best Western Crossroads Gatlinburg
Best Western Crossroads Inn
Best Western Crossroads Inn Gatlinburg
Crossroads Inn Gatlinburg
Crossroads Gatlinburg
Best Western Crossroads Hotel Gatlinburg

Frequently asked questions

Does Crossroads Inn & Suites have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Crossroads Inn & Suites?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Crossroads Inn & Suites on 21 Nov 2024 start from €71.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crossroads Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crossroads Inn & Suites?

Self-parking is free at this property.

What time is check-in at Crossroads Inn & Suites?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM.

What time is check-out at Crossroads Inn & Suites?

Checkout is at 11 AM.

Where is Crossroads Inn & Suites located?

Located in Downtown Gatlinburg, this hotel is within a 10-minute walk of Traffic Light #3, Ripley's Aquarium of the Smokies and Anakeesta. SkyPark and Gatlinburg Space Needle are also within 15 minutes.

Crossroads Inn & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 516 out of 1164 reviews" "
Rating 8 - Good. 344 out of 1164 reviews" "
Rating 6 - Okay. 167 out of 1164 reviews" "
Rating 4 - Poor. 81 out of 1164 reviews" "
Rating 2 - Terrible. 56 out of 1164 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Milka

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We checked in and the room they gave us was not even cleaned, unmade bed, unflushed toilet, heat was up to 90 degrees! The person who checked us in just talked about bears in the area. No mention on where the breakfast was served and what time, we had to ask in the morning. Would not stay again!
Stayed 1 night in Oct 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here one night. We loved the location about t away from direct centre of town but all walkable. Safe quiet lots of parking. Room very spacious. Good value
Stayed 1 night in Oct 2024

6/10 Okay

Rajesh

Travelled with family
Disliked: Staff & service
Expensive not worthy for money But good location
Stayed 2 nights in Oct 2024

6/10 Okay

Jorge

Travelled with partner
Liked: Staff & service
I liked everything about hotel except for the mattresses. Most uncomfortable mattress I’ve ever slept on.
Stayed 2 nights in Oct 2024

10/10 Excellent

Benjamin

Travelled with family
The accommodations were clean. The staff were friendly.
Stayed 3 nights in Oct 2024

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
The only negative is they did not have a work out facility that was advertised. The housekeeping was excellent and the amount of TV channels were great for sport lovers.
Stayed 8 nights in Oct 2024

10/10 Excellent

HONGFENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
center of the city. easy park. large room
Stayed 2 nights in Oct 2024

10/10 Excellent

Tanray

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Will definitely be staying here again. And we got a chance to see a bear on the property running around everyone was excited taking photos. Housekeeping services were amazing as well as the breakfast.!!!!
Stayed 3 nights in Oct 2024

8/10 Good

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a room with a jet tub and a fireplace. The tub and fireplace were amazing. The king bed was really comfortable too! However, the room and the hotel as a whole are interesting. Many things have been renovated and are brand new, like the furniture, bathroom sinks and mirrors, tiled floors and carpets. Other things are old and outdated, like the showers, toilets, A/Cs and TVs. Over all, this was not a bad stay for the price, especially considering you're right in downtown Gatlinburg. I would stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Leah

Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Ashok Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and well maintained. Highly recommend this hotel.
Stayed 1 night in Oct 2024

8/10 Good

Daulton

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We would say the best part about this hotel is how close it is to the strip, we walked to everything and right down the street was a great coffee shop. The only time we ever drove was for pigeon forge or Dollywood. Free breakfast wasn’t bad. The worst thing we’d have to complain about is the floors. You walk barefoot and your feet turn black, but other than that we had a great experience.
Stayed 5 nights in Oct 2024

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room. Was pleased and would stay there again.
Stayed 1 night in Oct 2024

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. The staff was very nice. We liked being able to walk Gatlinburg and not have to move our car. Our only complaint is the water pressure in the shower was very minimal.... maybe update the tub/shower? However, loved the big lighted mirror! King sized bed was comfortable too.
Stayed 3 nights in Oct 2024

4/10 Poor

David

Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good hot breakfast,short walk to the strip
Stayed 2 nights in Oct 2024

8/10 Good

Robin

Travelled with partner
Liked: Staff & service, property conditions & facilities
Bear on property X 2-3, but we were warned. First part of stay room was clean and coffee restocked, last 2 days had to go to office to get restocks. Overall pretty decent property for price.
Stayed 4 nights in Oct 2024

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing Fancy but met our needs and budget!
Stayed 2 nights in Oct 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Updated rooms that were clean and the breakfast was very good
Stayed 5 nights in Oct 2024

8/10 Good

Elesha

Was happy to find a place downtown
Stayed 1 night in Oct 2024

10/10 Excellent

Priscilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in close walking distance to downtown Gatlinburg. The staff was nothing but nice at check in and check out. Do keep in mind, due to being close to main area it can be a little noisy at night. This wasn't an issue to us but for traveling families looking to sleep, it may be. The room was clean and exacgtly what was expected. We stayed in the loft option with a fireplace and jetted tub. The staff called prior to check in to ask if we would like the fireplace running upon arrival, which we thought was a nice gesture.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient I don't have to move my car all we needed was right there
Stayed 3 nights in Sep 2024