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Crossroads Inn & Suites

2.5 star property
Hotel with free breakfast, a short walk to Anakeesta

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crossroads Inn & Suites

Seasonal outdoor pool
Seasonal outdoor pool
Suite, 1 King Bed, Fireplace, Jetted Tub
Room, 1 King Bed, Jetted Tub
LOFT room ,1 king bed with jetted tub

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Laundry
  • Pool
  • Parking included
The price is €65
includes taxes & fees
27 Jan - 28 Jan

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, 1 King Bed (Seasonal Fireplace)

Single Room, 1 King Bed (Seasonal Fireplace)

Single Room, 1 King Bed (Seasonal Fireplace)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible

Standard Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Fireplace

Standard Room, 2 Queen Beds, Fireplace

Standard Room, 2 Queen Beds, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Fireplace

Studio Suite, 1 King Bed, Fireplace

Studio Suite, 1 King Bed, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
2 bedrooms
Premium bedding
Blackout curtains
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Fireplace, Jetted Tub

Suite, 1 King Bed, Fireplace, Jetted Tub

Suite, 1 King Bed, Fireplace, Jetted Tub

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for LOFT room ,1 king bed with jetted tub

LOFT room ,1 king bed with jetted tub

LOFT room ,1 king bed with jetted tub

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby sitting area

Brookside Lodge

Pool
Breakfast included
Kids pool
Parking included
8.4 out of 10, Very good, (1969)
The price is €56
includes taxes & fees
27 Jan - 28 Jan
Brookside Lodge
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About the area

Map
Gatlinburg, TN

What's nearby

  • Anakeesta - 6 min walk
  • Ripley's Aquarium of the Smokies - 7 min walk
  • SkyPark - 13 min walk
  • Gatlinburg Space Needle - 14 min walk
  • Gatlinburg Convention Center - 15 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 67 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬7 min walk
  • ‪Tennessee Cider Company - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬11 min walk
  • ‪Subway - ‬7 min walk
  • ‪Ole Red - ‬3 min walk

About this property

Crossroads Inn & Suites

Hotel near Ripley's Aquarium of the Smokies
Close to Anakeesta and SkyPark, Crossroads Inn & Suites provides free self-service breakfast, laundry facilities and a fireplace in reception. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool
  • Free self-parking
  • A TV in reception, a 24-hour front desk and a vending machine
  • A lift and coffee/tea in reception
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 78 rooms feature comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Shower/bath combinations, free toiletries and hairdryers
  • 55-inch flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 2 2025 to March 31 2025 (dates subject to change):
  • Breakfast

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for USD 10.0 per stay

Payment types at the property

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Crossroads
Best Western Crossroads Gatlinburg
Best Western Crossroads Inn
Best Western Crossroads Inn Gatlinburg
Crossroads Inn Gatlinburg
Crossroads Gatlinburg
Best Western Crossroads Hotel Gatlinburg

Frequently asked questions

Does Crossroads Inn & Suites have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Crossroads Inn & Suites?

As of 14 Jan 2025, prices found for a 1-night stay for 2 adults at Crossroads Inn & Suites on 27 Jan 2025 start from €65.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crossroads Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crossroads Inn & Suites?

Self-parking is free at this property.

What time is check-in at Crossroads Inn & Suites?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM.

What time is check-out at Crossroads Inn & Suites?

Checkout is at 11 AM.

Where is Crossroads Inn & Suites located?

Located in Downtown Gatlinburg, this hotel is within a 10-minute walk of Traffic Light #3, Anakeesta and Ripley's Aquarium of the Smokies. SkyPark and Gatlinburg Convention Center are also within 15 minutes.

Crossroads Inn & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 582 out of 1214 reviews" "
Rating 8 - Good. 346 out of 1214 reviews" "
Rating 6 - Okay. 157 out of 1214 reviews" "
Rating 4 - Poor. 76 out of 1214 reviews" "
Rating 2 - Terrible. 53 out of 1214 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Kyle

Disliked: Cleanliness, property conditions & facilities
It was ok. Just ok. Room smelled like wet dog. Carpet was sopping wet in the room, near the bathroom wall (notified staff there’s an issue for sure). Breakfast area was warm and stuffy and most food was gone or picked over. No coffee. No milk. Remodel was done nicely and the place was decent overall, and fine for a night. Just a little on the dingy side.
Stayed 1 night in Dec 2024

10/10 Excellent

Jandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Jan 2025

10/10 Excellent

Romulo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

JUAN, Lexington

Excellent location!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jorge, Miramar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, location and price
Stayed 3 nights in Dec 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

YULIET

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jan 2025

10/10 Excellent

Vera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the view. Staff was excellent and friendly. The room was cozy and the beds were very comfortable. Loved the fireplace. Plenty of room and their breakfast was really good. I definitely will be back in the future.
Stayed 6 nights in Dec 2024

2/10 Terrible

Mairin Claudio

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor cleaning, poor customer services, noisy, unsafe
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria E.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el hotel tranquilo y muy accesible para poder caminar por todo ese bello lugar de Gatlinburg me volveré a hospedar allí mismo para mis próximas vacaciones. (Un detalle no más el desayuno necesita mejorar)
Stayed 2 nights in Dec 2024

6/10 Okay

yaremis

Travelled with family
Overprice
Stayed 3 nights in Dec 2024

10/10 Excellent

heaven

Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Gr8
Stayed 2 nights in Dec 2024

10/10 Excellent

Eileen R

Travelled with partner
Liked: Amenities, property conditions & facilities
I would recommend this property for your stay in Gatlinburg. The staff was very friendly, rooms clean, delicious breakfast, and very convenient to downtown Gatlinburg.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ivonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable
Stayed 1 night in Dec 2024

10/10 Excellent

sudheer kumar reddy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, close to downtown Gatlinburg
Stayed 2 nights in Dec 2024

6/10 Okay

Kenzy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The jacuzzi didn’t work properly, but good location
Stayed 1 night in Dec 2024

8/10 Good

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Location si excellent, breakfast is very good and the room is very clean and very convenient Bilingual staff !!! A
Stayed 1 night in Dec 2024

6/10 Okay

Nayibis

Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly place...
Stayed 1 night in Dec 2024

8/10 Good

Ankur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the location is perfect because we didn’t have to pay for parking we were right in the heart of downtown Gatlinburg which was exactly what I wanted. The cost was great and affordable. We walked to everywhere such as Anakeesta, Ripleys, all the attractions and restaurants are close to the hotel. The location is perfect!!!!!!!
Stayed 3 nights in Dec 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
It’s okay
Stayed 2 nights in Dec 2024

10/10 Excellent

Sandra

Stayed 2 nights in Nov 2024