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River Terrace Resort & Convention Center

3.5 star property
Resort with free parking, a short walk to Ripley's Aquarium of the Smokies

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for River Terrace Resort & Convention Center

Lobby sitting area
Balcony view
Exterior
Signature Room, 2 Queen Beds, River View
Signature Room, 2 Queen Beds | Bathroom

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
The price is €124
Price available on 10/11/2024
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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Signature Room, 1 King Bed, River View

Balcony view

Signature Room, 1 King Bed, River View

Highlights

Balcony
Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hairdryer
Cable channels
Iron/ironing board
  • 18 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Room, 2 Queen Beds, River View | Balcony view

Room, 2 Queen Beds, River View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hairdryer
Cable channels
Pet friendly
  • 23 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | Balcony

Signature Room, 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Hydromassage showerhead
Private bathroom
Hairdryer
Cable channels
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hairdryer
Cable channels
Pet friendly
In-room safe
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hairdryer
Cable channels
Pet friendly
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 2 Queen Beds

Signature Room, 2 Queen Beds

Signature Room, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hairdryer
Cable channels
Iron/ironing board
In-room safe
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 2 Queen Beds, River View

Signature Room, 2 Queen Beds, River View | Balcony view

Signature Room, 2 Queen Beds, River View

Highlights

Balcony
Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hairdryer
Cable channels
Iron/ironing board
  • 27 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Loft, 1 King Bed with Sofa bed, River View

Balcony view

Signature Loft, 1 King Bed with Sofa bed, River View

Highlights

Balcony
Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hairdryer
Cable channels
Iron/ironing board
  • 56 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
240 River Road, Gatlinburg, TN, 37738

What's nearby

  • Ripley's Aquarium of the Smokies - 4 min walk
  • Anakeesta - 5 min walk
  • SkyPark - 6 min walk
  • Gatlinburg Space Needle - 7 min walk
  • Gatlinburg Convention Center - 8 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

Restaurants

  • ‪Tennessee Cider Company - ‬4 min walk
  • ‪Cliff Top Grill & Bar - ‬5 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬5 min walk
  • ‪Subway - ‬4 min walk
  • ‪Ole Red - ‬6 min walk

About this property

River Terrace Resort & Convention Center

Resort near Ripley's Aquarium of the Smokies
Close to Anakeesta and SkyPark, River Terrace Resort & Convention Center provides laundry facilities, a business centre and more. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Express check-out, meeting rooms and a gift shop
  • A lift, a vending machine and concierge services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 205 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Other amenities include:
  • Hydromassage showers, baths or showers and hairdryers
  • Flat-screen TVs with cable channels
  • Housekeeping and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 7 buildings
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 27 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

River Terrace Resort & Convention Center Resort
River Terrace Resort
River Terrace Resort Gatlinburg
River Terrace Resort Hotel
River Terrace Resort Hotel Gatlinburg
River Terrace Gatlinburg
River Terrace Hotel Gatlinburg
River Terrace Resort And Convention Center
River Terrace Resort Convention Center
River Terrace Resort & Convention Center Gatlinburg
River Terrace Resort & Convention Center Resort Gatlinburg

Frequently asked questions

Does River Terrace Resort & Convention Center have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at River Terrace Resort & Convention Center?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at River Terrace Resort & Convention Center on 10 Nov 2024 start from €124.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is River Terrace Resort & Convention Center pet-friendly?

Yes, River Terrace Resort & Convention Center allows dogs (limit 2 total) with a maximum weight of up to 27 kg per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at River Terrace Resort & Convention Center?

Self-parking is free at this property.

What time is check-in at River Terrace Resort & Convention Center?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at River Terrace Resort & Convention Center?

Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).

Where is River Terrace Resort & Convention Center located?

Located in Downtown Gatlinburg, this resort is within a 5-minute walk of Mountain Mall and Ripley's Aquarium of the Smokies. Anakeesta and SkyPark are also within 10 minutes.

River Terrace Resort & Convention Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 394 out of 1012 reviews" "
Rating 8 - Good. 310 out of 1012 reviews" "
Rating 6 - Okay. 147 out of 1012 reviews" "
Rating 4 - Poor. 101 out of 1012 reviews" "
Rating 2 - Terrible. 60 out of 1012 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the price.
Stayed 1 night in Oct 2024

6/10 Okay

Maria

Travelled with family
Liked: Staff & service, amenities
The room was nice but it didn't have a closet, there was a used towel in the shower, everything else good
Stayed 2 nights in Oct 2024

6/10 Okay

Tammy

Liked: Staff & service
PROS- You can’t beat this place for convenience. It’s a quick walk to the main drag shopping and restaurants. No need to pay $10-$20 to park downtown because you’re practically right there. The staff were very friendly and helpful. The bed and pillows were comfortable and had clean linens. My room had a balcony that overlooked the river and those rooms are all spacious. CONS- This place is very dated and worn. Considering what a great location they have, some updates would make this a pretty sweet hotel. My room had a lot of stains on the carpet, cigarette burns on old curtains and although clean, the bathroom was smaller and kinda dreary. If you are focused on convenience to the downtown Gatlinburg area and also the park entrance, then this place serves that purpose well.
Stayed 3 nights in Oct 2024

2/10 Terrible

Deguang

Disliked: Cleanliness, property conditions & facilities
This property was ranked as 3.5 stars in Expedia but soon after I opened door， I simply see it not better than a super8 motel. The room is small, very old, lack of
Stayed 3 nights in Oct 2024

10/10 Excellent

Debra

Liked: Amenities
Great place to stay!!! Staff was awesome!!!
Stayed 4 nights in Oct 2024

6/10 Okay

Kazuya

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Melinda

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hard to locate properties not very well maintained interior wise
Stayed 2 nights in Oct 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Nathaniel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I opted for the river view room and paid more for it but It does not look like the picture and is very dated. The staff at checkin were very pleasant, the lobby is nice if not a little quaint, but I'm cool with that. The river view room is in an old motel building, probably built around the 60's if I had to guess. The room was very clean. The beds were comfortable and the pillows were great as well. If you dont care about staying in an old room with a very outdated bathroom and just need a convenient clean place to lay your head then this is a great spot for you. I would stay here again.
Stayed 2 nights in Oct 2024

2/10 Terrible

Todd

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to cancel stay once we got there. Dirty, bugs in room, no shower curtain
Stayed 4 nights in Oct 2024

2/10 Terrible

Holly

Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
The rooms were filthy, door was hard to open & close. Black mold in ceiling tiles, stink bugs all over room, spider webs with live spiders in the room. We left within 30 mins of checking in. Went to the Hilton down the road.
Stayed 4 nights in Oct 2024

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some things are outdated, and their restaurant is still closed
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place
Stayed 2 nights in Oct 2024

8/10 Good

Chase

Liked: Staff & service, property conditions & facilities
Stayed 8 nights in Sep 2024

4/10 Poor

Shannon

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The main door was very very hard to shut. You had to slam your whole body against it to get it to shut. There was multiple times I thought it was shut then it would randomly pop open, while it was also “locked”. Other than the door issue everything else was as expected.
Stayed 1 night in Oct 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Billy

Stayed 2 nights in Sep 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping and dining
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeannie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great! Close to the main road so walking to eveything was easy! Room was huge very clean and bed was very comfortable! I cant say enough nice things about DONNA at the front desk she was the absolute BEST!!!! She was sooo very nice to talk to and gave us lots of info about the area! Thank u again DONNA!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Proximity and access to attractions.
Stayed 5 nights in Sep 2024

10/10 Excellent

Linda, Fernandina Beach

Liked: Cleanliness, property conditions & facilities
Every one of the staff were awesome! Can’t wait to come back. Convenient and cozy.
Stayed 2 nights in Sep 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area , really enjoyed our stay.
Stayed 2 nights in Sep 2024

8/10 Good

Jimmy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room
Stayed 2 nights in Sep 2024

10/10 Excellent

Heather

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and close to everything.
Stayed 2 nights in Sep 2024

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 3 nights in Aug 2024