Genalguacil Holidays

We had a slow check in experience due to limited staff. However the reception staff were superb and made us feel at ease. The property is well maintained. The car park is underground which is ok but the lights only work manually so once you arrive you are fumbling in the dark to find a light switch. The rooms were recently renovated to a good standard. The negatives are no English TV channels and no coffee pods but the temperature of the room was too low and could not be regulated. We were offered a different room again by the fantastic reception staff. Without these issues we would have no hesitation in recommending the property to others and would rate it as good if this was the case.

The hotel is spotlessly clean and the reception always smelt wonderful. The piped music was lovely and the seated areas very beautiful. Breakfast was very good with lots of choice and all very fresh. Dinner was not good though, with chewy/fatty meat sometimes but there was always lots of fresh pasta, chips and bread. The dinner option does not include drinks, which was a surprise as we thought one drink per person would be included.

Bad timing as the pool was closed. Nice staff at the front desk

Spent 8 days here over the Christmas period. As a solo traveller it was perfect. Room was cleaned daily along with all the communal areas which were spotless. The heated pool and jacuzzi were amazing for a stay in December. Situated close to the beach/promenade. I was room only so cannot comment on food. A perfect stay. I will definitely return

Have always found staff at this property to be very helpfull and freindly and would definitely stay here again, very good location for benalmadena