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East Asia Royale Hotel

3.5 star property
Hotel in General Santos with free parking

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for East Asia Royale Hotel

Front of property
Superior Room
Breakfast, lunch, dinner served; international cuisine
Reception
Desk, blackout curtains, rollaway beds, free WiFi

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Coffee/tea maker
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
Desk
  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

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includes taxes & fees
10 Nov - 11 Nov
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About the area

Map
National Highway, General Santos, 9500

What's nearby

  • KCC Mall of Gensan - 8 min walk
  • Robinsons Place Gensan - 9 min walk
  • Notre Dame of Dadiangas University - 16 min walk
  • Plaza Heneral Santos - 2 min drive
  • General Santos City Museum - 2 min drive

Getting around

  • General Santos (GES) - 34 min drive

Restaurants

  • ‪Bo's Coffee - ‬10 min walk
  • ‪Pizza Hut - ‬8 min walk
  • ‪Cafe Amoree - ‬10 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Yanie's Chicken House - ‬7 min walk

About this property

East Asia Royale Hotel

Property highlights
You can look forward to dry cleaning/laundry services, a business centre and a restaurant at East Asia Royale Hotel. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), 1 meeting room and a front desk safe
  • A lift, luggage storage and a banquet hall
Room features
All 102 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Royal Lounge

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (6:00 AM - midnight)
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1000.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: PHP 300 per person (one-way)
  • Airport shuttle fee per child: PHP 300 (one-way), (from 5 to 12 years old)
  • Rollaway bed fee: PHP 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

East Asia Royale Hotel General Santos
East Asia Royale Hotel
East Asia Royale General Santos
East Asia Royale
Hotel East Asia Royale
East Asia Royale Hotel General Santos, Philippines
East Asia Royale Hotel Hotel
East Asia Royale Hotel General Santos
East Asia Royale Hotel Hotel General Santos

Frequently asked questions

Is East Asia Royale Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at East Asia Royale Hotel?

Self-parking is free at this property.

What time is check-in at East Asia Royale Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at East Asia Royale Hotel?

Checkout is at noon.

Does East Asia Royale Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 300 per person applies.

Where is East Asia Royale Hotel located?

Situated in General Santos, this hotel is within a 10-minute walk of St. Paul Novitiate Park, KCC Mall of Gensan and Robinsons Place Gensan. Notre Dame of Dadiangas University and General Santos City Museum are also within 1 mile (2 km).

East Asia Royale Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 31 out of 89 reviews" "
Rating 8 - Good. 35 out of 89 reviews" "
Rating 6 - Okay. 12 out of 89 reviews" "
Rating 4 - Poor. 7 out of 89 reviews" "
Rating 2 - Terrible. 4 out of 89 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ezekiel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely friendly and helpful.
Stayed 1 night in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Lynie

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Yolly Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Emery

Disliked: Cleanliness, amenities
Food was pretty good, staff was nice, hotel was clean, the hotel just has an insect problem.
Stayed 5 nights in Jul 2024

10/10 Excellent

Haide

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 2 nights in Jun 2024

10/10 Excellent

DANNY D

Stayed 3 nights in Jun 2024

8/10 Good

Cireo

Stayed 1 night in Jan 2024

10/10 Excellent

Elenita

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

2/10 Terrible

Alvin

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel had great service, and the breakfast each morning was great! But, as far as the rooms… terrible! Bugs, drain was always clogged,,And the hallways didn’t have air conditioning! I’ll never stay here again!
Stayed 5 nights in Nov 2023

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Icebox was broken & had to be replaced
Stayed 1 night in Oct 2023

10/10 Excellent

Richard, Spring

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were amazing. Check-in was a breeze. The young lady was super professional and helped me with all my questions. Check-out was also super smooth. The only thing that I did not like was the breakfast food was cold, like really cold. I read this in previous reviews and thought that they would have corrected this problem. The only way to get hot food is to make your own toast and order an omelette.
Stayed 2 nights in Sep 2023

8/10 Good

Carmelita

Stayed 1 night in Jun 2023

10/10 Excellent

Richard, Spring

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that I did not like was the waiters at breakfast kept flirting with my daughters during their breakfast. Both girls are teenagers and it made them very very uncomfortable. I understand they might be trying to be friendly, but it should not get to the point of making the guests uncomfortable.
Stayed 1 night in May 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the best hotels in GenSan. Excellent value and easy walk to shopping and restaurants. Highly recommended !!
Stayed 1 night in May 2023

6/10 Okay

Stuart

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Couples retreat
Room was not clean, just a little more attention to the cleanliness but the hotel undergoing some renovations but the staff were very helpful and attentive.
Stayed 1 night in May 2023

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very private and quiet
Stayed 7 nights in Feb 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

6/10 Okay

zhernan, SAN FRANCISCO

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
It's an okay hotel. Dated but properly maintained. The room was roomy and clean. Grounds and surroundings also clean. However, the front desk staff needs to all be fired. They lack the most basic manners, to be nice and friendly, to their customers. Replace them all and the hotel's ratings would go up for sure. Hope management is reading this!
Stayed 2 nights in Mar 2022

6/10 Okay

Jose Lorenzo

hot and cold shower not functioning well
Stayed 2 nights in Nov 2021

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will Stay Again
Was wonderful. Staff was excellent. Good Breakfast. Clean room
Stayed 2 nights in Sep 2021

8/10 Good

Arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad place to stay
It was nice for a break and appreciated when the electricity went out in the city but we still had power and air condition
Stayed 6 nights in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

4/10 Poor

Kim, Denver, Colorado

Business traveller
Disliked: Staff & service, amenities
The hotel sits on the primary road access going through town. The front desk staff was not accommodating nor helpful when travel plans dictated early departure. As long as you don't change the system, come and go on time, do not need anything; you should be fine. If you are a business traveler, this is not a good hotel to stay in.
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and customer oriented. Highly recommended to everyone
Stayed 1 night in Feb 2020