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Hotel 't Hert

2.0 star property
Pet-friendly hotel connected to the convention centre in Genk with free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel 't Hert

Front of property – evening/night
Fireplace
Bar (on property)
Double Room, Bathtub | In-room dining
Terrace/patio

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

Basic Twin Room, 1 Bedroom

Highlights

Heating
Free cots/infant beds
LCD TV
Ceiling fan
Down duvet
Separate bedroom
Hairdryer
Private bathroom
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Heating
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • 15 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Superior Twin Room, Balcony

Superior Twin Room, Balcony

Superior Twin Room, Balcony

Highlights

Balcony
Heating
Free cots/infant beds
Fridge
LCD TV
Down duvet
Ceiling fan
Hairdryer
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Bathtub

Double Room, Bathtub | In-room dining

Double Room, Bathtub

Highlights

Heating
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Hairdryer
Shower/bath combination
Private bathroom
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property

B&B HOTEL Hasselt

Pet-friendly
Free WiFi
Air conditioning
Breakfast available
9.2 out of 10, Wonderful, (139)
The price is €85
includes taxes & fees
8 Dec - 9 Dec
B&B HOTEL Hasselt
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About the area

Map
Winterslagstraat 11, Genk, 3600

What's nearby

  • C-mine Cultural Centre - 4 min drive - 3.5 km
  • Openluchtmuseum Bokrijk - 7 min drive - 6.9 km
  • Hangar 58 - 8 min drive - 7.8 km
  • Cristal Arena - 8 min drive - 7.4 km
  • Bokrijk Open Air Museum - 8 min drive - 7.2 km

Getting around

  • Genk Station - 6 min walk
  • Brussels Airport (BRU) - 62 min drive

Restaurants

  • ‪'t Stadscafé - ‬2 min walk
  • ‪La Chapelle - ‬2 min walk
  • ‪Plank 'n Drank - ‬3 min walk
  • ‪Relaxy - ‬3 min walk
  • ‪Wonderbar - ‬2 min walk

About this property

Hotel 't Hert

Hotel connected to the convention centre
At Hotel 't Hert, you can look forward to a free breakfast buffet, an airport shuttle and a free daily manager's reception. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a coffee shop/cafe.
Other perks at this hotel include:
  • Free bike hire, self-parking (surcharge) and airport pick-up service (surcharge)
  • An electric car charging station, multilingual staff and tour/ticket information
  • Luggage storage, free newspapers and coffee/tea in reception
Room features
All guestrooms at Hotel 't Hert have comforts such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Heating and ceiling fans
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Free toiletries and hairdryers
  • Coffee/tea makers, daily housekeeping and desks

Languages

Dutch, English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 2 per day)
  • Airport pick-up shuttle (surcharge) during limited hours on request
  • Area shuttle (surcharge)
  • Parking on site (EUR 3 per day)

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Built in 1957
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Ceiling fan
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.00 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 3 per day
  • Nearby parking fee: EUR 2.00 per day
  • Rollaway bed fee: EUR 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 2 stars.

Property is also known as

Hotel 't Hert
Hotel 't Hert Genk
't Hert
't Hert Genk
Hotel 't Hert Genk
Hotel 't Hert Hotel
Hotel 't Hert Hotel Genk

Frequently asked questions

Is Hotel 't Hert pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Hotel 't Hert?

Self-parking is available for EUR 3 per day.

What time is check-in at Hotel 't Hert?

Check-in start time: 3 PM; check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Hotel 't Hert?

Checkout is at noon.

Does Hotel 't Hert provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A one-way fee applies.

Where is Hotel 't Hert located?

Located in the heart of Genk, this hotel is within 1 mile (2 km) of St. Martin's Church and Genk Sundial Park. C-mine Cultural Centre and Europlanetarium Genk are also within 3 miles (5 km). Genk Station is 6 minutes by foot.

Hotel 't Hert Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 79 reviews" "
Rating 8 - Good. 35 out of 79 reviews" "
Rating 6 - Okay. 16 out of 79 reviews" "
Rating 4 - Poor. 7 out of 79 reviews" "
Rating 2 - Terrible. 4 out of 79 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

8/10 Good

HMA VAN DEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
A Nice family hotel in the centre of the city. Service and breakfast was good.
Stayed 1 night in May 2017

8/10 Good

Jim, Brentford

Liked: Cleanliness, staff & service
Nice hotel, close to centre & station
An excellent location in the centre of Genk. The hostess was very friendly and unfailingly helpful. Restaurant served very tasty Belgian, home-cooked food.

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay!
The hotel is very basic. The small toilet only has a sliding plastic door and as a result, the water would drip towards the carpet of the room. It does not have an elevator. They would change the towels daily but they would not clean the room. We booked a room with a balcony but there is did not find any balcony. The good points I see is the nice breakfast and its proximity to the center of town and the train and bus station. For the price and for a brief stay, it is good enough.

8/10 Good

alistair, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in genk
Small family run hotel, chatty hosts, good breakfasts, clean tidy room - up a lot of stairs. Good location for central genk. Reasonable prices.

8/10 Good

Christopher, Gorleston UK

Liked: Cleanliness, staff & service, room comfort
Just perfect......
I felt welcomed on arrival though it did take a little while for someone to see me as the receptionist also appeared to be the waitress, barmaid and possibly the cook also (the last one is a joke)in the restaurant. And as I had to wait (only a few minutes) I was offered a free drink. My room was on the top floor which was no problem for me. But could be a problem as it was up several sets of stairs with some being very narrow.I was given a hand to carry my bags by the 'porter' who was also the receptionist,etc.But she kept smiling, explained the wi-fi access to me (which I got wrong and went and bugged her about)and breakfast. The room was a reasonable size and the bed comfortable. Though I do not like European pillows very much. The room was a bit 'falling apart' in places but it was very clean which is more important to me. It was ideal for what I needed and I did not expect The Ritz at the price I paid so therefore 5/5 for value. And then there was breakfast thrown in. All you can eat and with 7 hours standing in the cold and rain to look forward too that was much appreciated. So, would I recommend the hotel. Yes. Most definitely. Don't expect pure luxury. But as someone to eat and sleep at a great price it is perfect.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy and friendly
Great hosts, very kind. Very cosy and frinedly bar and restaurant.

8/10 Good

Anthony, Sunderland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An unbiased opinion
If you want run-of-the-mill, don't choose Hotel 't Hert! But if you like a warm welcome from friendly hosts, an excellent free breakfast and a superb evening menu at a very good price, then you wont be disappointed. Be wary of shallow tread stairs with low headroom! Fairly quiet, considering centre of town location. Room clean and train/bus/cycle-hire station 5 minutes walk. Amazing cycling/walking in National Forest.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Gem!
Lovely hotel with wonderful friendly hosts. Couldn't fault their helpfulness and food. Hotel a little bit tired but quirky. Only suggestion would be to revamp the showers. Really enjoyed our stay and would definitely go back again.

8/10 Good

Roger, Chippenham, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money hotel in Genk
This Hotel is an old hotel in the middle of Genk. I was looking for a low cost Hotel for one night with free wi-fi. This Hotel is in an old building and is shared with a bar and restaurant. I was able to park outside for free overnight. I would rate it as a UK 2 star, the staff are pleasant and helpful, there is a good breakfast, it is impeccably clean and met my needs perfectly. Great Value for money

8/10 Good

Mark, Riga, Latvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unusual but delightful hotel experience
Staff was great in helping me find a way to get there from about 40km away. They were equally helpful the next day in providing a train schedule for me. Very quaint place, owners/managers multi-lingual and their dog carries your key to the room...indeed the place has some serious ambiance! And they provided an outstanding breakfast!!

8/10 Good

Magnus

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Fin frukost och läge men enkelt rum
Utmärkt frukost och läge men rummet var i dåligt skick.
Stayed 4 nights in Sep 2017

6/10 Okay

Festivalganger

Liked: Cleanliness, staff & service
Disliked: Room comfort
Prima budget hotel
Goed ontbijt. Vriendelijk personeel. Geen afgesloten douche en toiletruimte. Geen privacy dus. Prijs/kwaliteit verhouding goed.
Stayed 2 nights in Aug 2017

8/10 Good

Luud, Bavel

Liked: Cleanliness, staff & service
Leuk hotelletje in centrum Genk
Leuk hotelletje in centrum Genk. Voldoende restaurants en terrasjes op 100 meter.
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Expérience très désagréable concernant l'accessibilité de cet hôtel. l'info "pas d'ascenseur" tout en bas de la page "information sur l'hôtel" m'ayant échappée et voyageant avec une personne à mobilité réduite, nous avons eu la mauvaise surprise de découvrir à notre arrivée en soirée, un vieil hôtel sans ascenseur. Les chambres sont toutes aux étages et les escaliers sont serrés et raides. Dommage que l'information sur le manque ou la difficulté d’accessibilité ne soit pas mentionnée plus clairement et en première ligne. J'ajoute que lors de ma réservation, j'avais spécifié "chambre accessible pour personne à mobilité réduite" mais ni hotels.com ni l'hôtel Hert ne m'ont recontactée pour me signaler cette incompatibilité.
Stayed 1 night in Jun 2017

8/10 Good

Didier

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top prijs-kwaliteit
Tophotel in het centrum van Genk. Heel uitgebreid ontbijt. Prijs - kwaliteit niet te evenaren.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goed hotel voor een normaal bedrag per nacht
Bedden iets teveel veren voelbaar maar het ontbijt was prima. Bij dreigend tekort ging de eigenaar direct aan de gang om extra broodjes te halen.

2/10 Terrible

simona, mi

Disliked: Cleanliness, property conditions & facilities, room comfort
Problema acqua
Camere molto vecchia bagno in camera diviso da unatenda Problema di tubature dai rubinetti usciva acqua nera

10/10 Excellent

ton , tilburg , nederla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zeer gastvrij
Zeer. Gastvrij met een heerlijk ontbijt goed bed kortom een aanbeveling voor mijn volgende keer , en ook belangrijk is het centrum om de hoek , bedankt en tot de volgende keer

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schoon vriendelijk huiskamer gezellig
Gjgjhgn

4/10 Poor

Pawel

Disliked: Property conditions & facilities, room comfort
Dogodne położenie i to by było na tyle
Rezerwowałem pokój dla siebie i syna na 2 noce i na stronie była podana cena całkowita 120 € płacąc rachunek okazało się że muszę dodatkowo zapłacić na śniadania syna bo pokój zarezerwowałem single (z łóżkiem 140 cm) i dodatkowo podatek więc suma wyszła prawie 140€. Rozmawiając z właścicielką usłyszałem że syn był dodatkowo nie ujęty w kosztach....nie wiem czy błąd leżał po stronie hotelu czy portalu bo wyraźnie rezerwowałem dla siebie i syna ale fakt że koszty były wyższe niż oferta pozostawia negatywne wrażenia.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
zentrale lage, parkmöglichkeit vorhanden
wir haben eine nacht im hotel verbracht. super zentrale lage. parkmöglichkeit vorhanden.empfang sehr freundlich und nett.Frühstücksbuffet sehr gut.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Gute Lage für anspruchslose
Wir trafen auf sehr freundliche Eigentümer. Das Zimmer war mit Dusche und WC im Schlafraum, durch einen dünnen duschvorhang getrennt, der sich nicht ganz schließen ließ. Das ging garnicht. Wir haben das zimmer gewechselt. Danach war das Bad zumindest mit einer alten schiebetür abzugrenzen. Schön war das trotzdem nicht. Für absolut anspruchslose reicht es aber.

6/10 Okay

Saskia