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Best Western Hotel Metropoli

3.0 star property
Unwind with a great cup of coffee while planning your day in historic Genoa. Luggage storage and express check-out ensure an easy departure.

Choose dates to view prices

Photo gallery for Best Western Hotel Metropoli

Standard Room, 1 Single Bed, Non Smoking
Daily buffet breakfast (EUR 10 per person)
Front of property – evening/night
Interior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • Pet-friendly
The current price is €99
includes taxes & fees
16 Feb - 17 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Memory foam bed
Down duvet
Bidet
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Down duvets, memory-foam beds, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Memory foam bed
Blackout curtains
Down duvet
Bidet
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Memory foam bed
Down duvet
Bidet
Hairdryer
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Multiple Beds, Non Smoking (1 extra bed)

Family Room, Multiple Beds, Non Smoking (1 extra bed)

Family Room, Multiple Beds, Non Smoking (1 extra bed)

Highlights

Air conditioning
Heating
Free cots/infant beds
LCD TV
Sofa bed - twin
Memory foam bed
Down duvet
Blackout curtains
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

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9.2 out of 10, Wonderful, (1002)
The price is €104
includes taxes & fees
16 Feb - 17 Feb
Hotel Continental Genova
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About the area

Map
P.zza Fontane Marose, Genoa, GE, 16123

What's nearby

  • Piazza de Ferrari - 5 min walk
  • Old Port - 8 min walk
  • Aquarium of Genoa - 10 min walk
  • Genoa Port Center - 13 min walk
  • Port of Genoa Cruise Ship Terminal - 4 min drive

Getting around

  • Genoa Piazza Principe Station - 17 min walk
  • Genoa (GOA-Cristoforo Colombo) - 24 min drive

Restaurants

  • ‪Pasticceria Profumo - ‬2 min walk
  • ‪Bar Uffa - ‬2 min walk
  • ‪Le Dolcezze Salate di Angelo - ‬2 min walk
  • ‪Sciuscia & Sciorbi - ‬2 min walk
  • ‪I Canovacci - Cucina e Bottega - ‬2 min walk

About this property

Best Western Hotel Metropoli

Hotel near Piazza de Ferrari
Close to Old Port and Genoa Port Center, Best Western Hotel Metropoli provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • Free newspapers, luggage storage and coffee/tea in reception
  • Multilingual staff, a front desk safe and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All 52 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Memory foam beds and down duvets
  • Bidets, hairdryers and shampoo
  • 43-inch LCD TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 24 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10.00 per pet, per night
Up to 25 kg per pet
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Nearby parking fee: EUR 24.00 per day(656 ft away; open 24 hours)
  • Pet fee: EUR 10.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT010025A12NXSWWLV

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 21 June to 21 September

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Metropoli
Best Western Hotel Metropoli Genoa
Best Western Metropoli
Best Western Metropoli Genoa
Best Western Metropoli Genoa
Best Western Hotel Metropoli Hotel
Best Western Hotel Metropoli Genoa
Best Western Hotel Metropoli Hotel Genoa

Frequently asked questions

Is Best Western Hotel Metropoli pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 25 kg per pet. There's a fee of EUR 10.00 per pet, per night.

How much does it cost to stay at Best Western Hotel Metropoli?

As of 4 Feb 2025, prices found for a 1-night stay for 2 adults at Best Western Hotel Metropoli on 16 Feb 2025 start from €93.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Best Western Hotel Metropoli?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Best Western Hotel Metropoli?

Checkout is at noon.

Where is Best Western Hotel Metropoli located?

Located in Genoa Historical Centre, this hotel is within a 5-minute walk of Via Garibaldi and Piazza de Ferrari. Old Port and Genoa Port Center are also within 15 minutes. Genoa Piazza Principe Station is 17 minutes by foot and Genoa Genova Brignole Station is 21 minutes.

Best Western Hotel Metropoli Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 341 out of 637 reviews
Rating 8 - Good. 252 out of 637 reviews
Rating 6 - Okay. 35 out of 637 reviews
Rating 4 - Poor. 8 out of 637 reviews
Rating 2 - Terrible. 1 out of 637 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and accommodation!
Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super clean and the customer service is excellent.
Stayed 2 nights in Jan 2025

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Dec 2024

10/10 Excellent

fiona

Travelled with pets
Liked: Property conditions & facilities
The location of the hotel is perfect to explore the center of Genoa. The welcome by the staff was lovely and the room comfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nnènna

Stayed 1 night in Oct 2024

8/10 Good

Nicolette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This quaint property was in a good location and served a nice breakfast, nothing fancy. We enjoyed the use of the breakfast room in the afternoons for reading and a coffee. Staff very polite. The room was noisy and the lights from the street came in through the bathroom window. Nevertheless, we were able to sleep.
Stayed 4 nights in Oct 2024

10/10 Excellent

bret, fort lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Maria

Disliked: Cleanliness, property conditions & facilities
Was hidden and smell
Stayed 3 nights in Sep 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay here, the staff were so friendly and helpful. It was also a great location. I’d stay here again if I get back to Genoa.
Stayed 2 nights in Oct 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel were very helpful and knowledable. The bathrooms had been recently renovated so they were nice and clean. Only drawback was the flight of stairs you have to climb with your suitcase just to get into the hotel lobby. Also it was hard to find dinning nearby as most places were closed when we were there.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location for our last 2 nights in Italy. The staff were helpful and friendly, even going as far as to pop a postcard in the postbox on their way home after finishing work. The hairdryer in the room scores 10/10 for no need to keep a thumb on the power switch, a decent nozzle and a cold blow setting. Free coffee, cake and pastries in the afternoon until the evening - a fabulous added extra bonus. Breakfast worked very well for us including yoghurt, fruit and meats plus cheese. The light in the walk-in wardrobe didn't appear to work in our room, but that was the only niggle. A good sized room and we liked the view over the narrow alleyway from our window. A bathroom window which opened too, perfect! Highly recommended and would definitely return if we come back to Genova in the future.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lawana

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for our stay. Lots of shopping in the area and excellent dinner options. The option breakfast menu was simple and had something for everyone. Definitely great value and be sure to try their cappuccino included at breakfast.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jassem

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was absolutely amazing!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and helpful staff!
Stayed 3 nights in Sep 2024

10/10 Excellent

Marieta

Stayed 1 night in Aug 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to visit Milan
We were happy to stay there, convenient, well located, excellent breakfast, great service, will stay there again
Stayed 1 night in Sep 2024

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were exceptionally pleasant and helpful. This is a lovely hotel and very well situated for walking round the old city. I definitely recommend this hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! We felt very welcomed, and appreciated the support from the people who worked there. The breakfast served was far above what we expected, and I am glad we included that with our stay. The hotel is very close to city attractions and dining, I would recommend staying there!
Stayed 1 night in Sep 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay!
The hotel was beautiful, clean, comfortable and the service was fantastic. The location was also really close to the main square in Genoa. Highly recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Best Western Metropoli was very enjoyable! The location of this hotel is perfect in many ways. Close to Palazzo Ferrari and all the sites in Genoa. Plus, very conveniently located to transportation, dining and shopping. The staff ware very friendly, kind and accommodating! I am a solo female traveler and I felt very safe and comfortable at this hotel. I would highly recommend it for your stay in Genoa. Safe travels!
Stayed 5 nights in Aug 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful, walking distance to everything
Stayed 1 night in Aug 2024

10/10 Excellent

Lourdes

Liked: Amenities, property conditions & facilities
Location
Stayed 2 nights in Aug 2024

6/10 Okay

Chelsea

Disliked: Staff & service, amenities
Some of the staff were not the nicest. Otherwise it’s clean and conveniently located
Stayed 3 nights in May 2024

10/10 Excellent

Jamshid

Stayed 1 night in Aug 2024