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Bristol Palace Hotel

5.0 star property
Luxury hotel with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for Bristol Palace Hotel

Front of property
Suite
Exterior
Presidential Suite
Interior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • 24/7 front desk
  • Laundry
The current price is €212
includes taxes & fees
25 May - 26 May

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Terrace Junior Suite

Terrace Junior Suite

Terrace Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Separate bedroom
Blackout curtains
Down duvet
Eco-friendly toiletries
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Junior Suite

Grand Junior Suite

Grand Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Separate bedroom
Blackout curtains
Down duvet
Eco-friendly toiletries
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Separate bedroom
Blackout curtains
Down duvet
Eco-friendly toiletries
  • 46 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room Single Use

Down duvets, minibar, in-room safe, blackout curtains

Classic Double Room Single Use

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Blackout curtains
Down duvet
Eco-friendly toiletries
Private bathroom
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Pillow menu
Premium bedding
Down duvet
2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite

Down duvets, minibar, in-room safe, blackout curtains

Junior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Pillow menu
Blackout curtains
Down duvet
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | View from room

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Blackout curtains
Down duvet
Eco-friendly toiletries
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Blackout curtains
Down duvet
Eco-friendly toiletries
Private bathroom
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Triple Room

View from room

Classic Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Blackout curtains
Down duvet
Eco-friendly toiletries
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Blackout curtains
Down duvet
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Blackout curtains
Down duvet
Eco-friendly toiletries
Private bathroom
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Camera Grand Deluxe

Down duvets, minibar, in-room safe, blackout curtains

Camera Grand Deluxe

Highlights

Soundproofed
Air conditioning
Heating
Pillow menu
Blackout curtains
Down duvet
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
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About the area

Map
Via XX Settembre 35, Genoa, GE, 16121

What's nearby

  • Piazza de Ferrari - 2 min walk - 0.2 km
  • Old Port - 9 min walk - 0.8 km
  • Aquarium of Genoa - 11 min walk - 1.0 km
  • Genoa Port Center - 13 min walk - 1.1 km
  • Port of Genoa Cruise Ship Terminal - 3 min drive - 2.8 km

Getting around

  • Genoa Genova Brignole Station - 18 min walk
  • Genoa (GOA-Cristoforo Colombo) - 20 min drive

Restaurants

  • ‪Murena Suite - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Birreria Hofbrauhaus Genova - ‬2 min walk
  • ‪Rubilio Cafe - ‬2 min walk
  • ‪Sushi-si - ‬1 min walk

About this property

Bristol Palace Hotel

Luxury hotel near Piazza de Ferrari
Close to Old Port and Genoa Port Center, Bristol Palace Hotel provides a terrace, dry cleaning/laundry services and a bar. The on-site Italian cuisine restaurant, Giotto, offers lunch and dinner. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A ballroom, a porter/bellboy and a front desk safe
  • Multilingual staff, luggage storage and tour/ticket information
  • Guest reviews speak highly of the breakfast, helpful staff and first-rate property condition
Room features
All 133 rooms boast comforts such as pillow menus and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, bidets and hairdryers
  • Heating, daily housekeeping and phones

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 29 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 28 for adults and EUR 28 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistrot
  • Giotto

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 9 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1900
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 30.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 28 for children
  • Nearby parking fee: EUR 29 per day (328 ft away)
  • Pet fee: EUR 20.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT010025A145L88KIP

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bristol Palace
Bristol Palace Genoa
Bristol Palace Hotel
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Palace Hotel Bristol
Bristol Palace Hotel Genoa
Bristol Palace Genoa
Hotel Bristol Palace Hotel Genoa
Genoa Bristol Palace Hotel Hotel
Hotel Bristol Palace Hotel
Bristol Palace
Bristol Palace Hotel Hotel
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Bristol Palace Hotel Hotel Genoa

Frequently asked questions

Is Bristol Palace Hotel pet-friendly?

Yes, Bristol Palace Hotel allows cats and dogs (limit 1 total). There's a fee of EUR 20.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Bristol Palace Hotel?

As of 8 May 2025, prices found for a 1-night stay for 2 adults at Bristol Palace Hotel on 25 May 2025 start from €201.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Bristol Palace Hotel?

Limited spots are available.

What time is check-in at Bristol Palace Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Bristol Palace Hotel?

Checkout is at noon.

Where is Bristol Palace Hotel located?

Located in Genoa Historical Centre, this luxury hotel is within a 15-minute walk of Piazza de Ferrari and Old Port. Port of Genoa Cruise Ship Terminal is 1.6 mi (2.5 km) away. Genoa Genova Brignole Station is 18 minutes by foot and Genoa Piazza Principe Station is 23 minutes.

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Bristol Palace Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 730 out of 1004 reviews
Rating 8 - Good. 225 out of 1004 reviews
Rating 6 - Okay. 33 out of 1004 reviews
Rating 4 - Poor. 12 out of 1004 reviews
Rating 2 - Terrible. 4 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location right in the main shopping area of Genoa. Beautiful hotel with lovely staff too.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we stayed so far
Stayed 1 night in Mar 2025

10/10 Excellent

Nausser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 3 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff
Stayed 6 nights in Feb 2025

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe, clean, great staff and awesome restaurant.
Stayed 7 nights in Mar 2025

10/10 Excellent

Howard

This is THE place to stay in Genoa! Everything about it is first class in the best location
Stayed 4 nights in Mar 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice and comfortable stay .
Stayed 1 night in Feb 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying at Bristol Palace! Ivan in the bar is exceptional!! Fantastic personality & so much fun!! We will be back!
Stayed 3 nights in Apr 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with wonderful staff…very convenient to shopping and dining… Davide and Matteo gave us outstanding service including restaurant suggestions and overall sense of the city Breakfast was the best on our trip…great hotel!
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly and helpful staff right in the middle of the city. Would recommend to anyone.
Stayed 2 nights in Apr 2025

10/10 Excellent

Helen

Liked: Amenities
Very clean Staff knowledgable
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The best (and the most expensive) hotel in town.
Stayed 1 night in Feb 2025

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, great staff, awesome restaurant. Clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay… beautiful…food was excellent!!
Stayed 1 night in Oct 2024

10/10 Excellent

Olga V

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, hotel and amenities.
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay. The interior of the hotel is gorgeous. The location is perfect. Just a few minutes walk from the Brignole train station.
Stayed 1 night in Feb 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bristol Palace Hotel was a great place to stay in Genoa. It is well-located to shopping, restaurants and cultural/historical places. We walked to the train station about 10 minutes away. The hotel is a hidden gem with an elegant feel. The room and bathroom were comfortable and the breakfast was fabulous. The staff, especially Matteo, were friendly and extremely helpful. I highly recommend the Bristol Palace Hotel.
Stayed 2 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent. Staff were both friendly and helpful. Valet service for parking was first class. Breakfast was comprehensive (didn’t have dinner there) Reason this is not a ‘5’ is that the hotel is a bit ‘tired’ and in need of a refurb. The downsides of an old building (few power points, a quirky water system etc) were much in evidence.
Stayed 3 nights in May 2025

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in the centre of Genoa

Lovely hotel. Great breakfast.
Stayed 3 nights in Nov 2024

10/10 Excellent

Popescu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, great staff! Hotel is practically a museum, very clean and updated with all necessary items as per actual requirements Restaurant is great, worth to try it once in Genoa. We definitely visit again soon.
Stayed 2 nights in Jan 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in a perfect location
Stayed 1 night in Nov 2024

8/10 Good

AMR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a perfect location. The only thing that was not correct is that air conditioning was not functioning!! They said they hadn’t turned it on for the season yet which not acceptable for such a beautiful hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Camilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, conveniently located in a busy shopping area
Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stunningly beautiful property that is very central and impeccably clean. Staff was amazing.
Stayed 3 nights in Jan 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice would go again