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Crowne Plaza Surfers Paradise, an IHG Hotel

4.5 star property
Luxury Gold Coast hotel in Surfers Paradise with bars

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Surfers Paradise, an IHG Hotel

Junior Suite, 1 King Bed, Ocean View
Exterior
Beach/ocean view
In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
The price is €113
includes taxes & fees
18 Dec - 19 Dec

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Room, 2 Double Beds, Balcony

Water view

Room, 2 Double Beds, Balcony

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 46 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Single Bed

View all photos for Room, 1 King Bed, Ocean View (High Floor)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Ocean View (High Floor)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View

Suite, Ocean View

Highlights

Furnished balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
  • 119 sq m
  • Ocean view
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

Highlights

Furnished balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
  • 86 sq m
  • Ocean view
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 33 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Pool View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Pool View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Ocean View (Top Floor)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Ocean View (Top Floor)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Low Floor)

Suite, 1 Bedroom (Low Floor) | Room amenity

Suite, 1 Bedroom (Low Floor)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 86 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Low Floor)

Standard Room, 2 Double Beds (Low Floor)

Standard Room, 2 Double Beds (Low Floor)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Separate bath and shower
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
2807 Gold Coast Highway, Surfers Paradise, QLD, 4217

What's nearby

  • Gold Coast Convention and Exhibition Centre - 16 min walk - 1.4 km
  • The Star Gold Coast - 2 min drive - 1.7 km
  • Pacific Fair Shopping Centre - 2 min drive - 2.1 km
  • Surfers Paradise Beach - 3 min drive - 2.1 km
  • Cavill Avenue - 4 min drive - 2.4 km

Getting around

  • Florida Gardens station - 1 min walk
  • Varsity Lakes Station - 20 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 34 min drive

Restaurants

  • ‪Cantina on Capri - ‬3 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Sushi Train - ‬3 min walk
  • ‪BMD Northcliffe Surf Club - ‬13 min walk
  • ‪Broadbeach Bowls Club - ‬8 min walk

About this property

Crowne Plaza Surfers Paradise, an IHG Hotel

Luxury hotel near Gold Coast Convention and Exhibition Centre
Located close to The Star Gold Coast and Cavill Avenue, Crowne Plaza Surfers Paradise, an IHG Hotel provides a terrace, a coffee shop/cafe and a garden. For some rest and relaxation, visit the hot tub. The on-site restaurant, Relish Restaurant, offers breakfast, lunch, dinner, light fare and pool views. In addition to dry cleaning/laundry services and car hire on-site, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sunloungers
  • Buffet breakfast (surcharge), bike hire and an outdoor tennis court
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and a ballroom
  • Wedding services, multilingual staff and concierge services
  • Guest reviews speak highly of the breakfast, beach locale and overall value
Room features
All 269 rooms include comforts, such as 24-hour room service and furnished balconies, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Separate baths/showers, free toiletries and hairdryers
  • 55-inch LCD TVs with digital channels
  • Wardrobes/cupboards, fridges and free infant beds

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Hindi, Macedonian, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (AUD 18 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Relish Restaurant

Family friendly

  • Fenced pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AUD 39.00 for adults and from AUD 19.50 for children
  • Self-parking fee: AUD 18 per day (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Surfers Paradise
Crowne Plaza Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Crowne Plaza Surfers Paradise Hotel

Frequently asked questions

Does Crowne Plaza Surfers Paradise, an IHG Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Crowne Plaza Surfers Paradise, an IHG Hotel?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Surfers Paradise, an IHG Hotel on 18 Dec 2024 start from €113.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Surfers Paradise, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Surfers Paradise, an IHG Hotel?

Self-parking is available for AUD 18 per day. Limited spots are available.

What time is check-in at Crowne Plaza Surfers Paradise, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Crowne Plaza Surfers Paradise, an IHG Hotel?

Checkout is at 11 AM.

Does Crowne Plaza Surfers Paradise, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Crowne Plaza Surfers Paradise, an IHG Hotel located?

Located in Surfers Paradise, this luxury hotel is within 1 mi (2 km) of Gold Coast Convention and Exhibition Centre, Surfers Paradise Beach and The Star Gold Coast. Cavill Avenue and Pacific Fair Shopping Centre are also within 2 mi (3 km). Florida Gardens station is only a 2-minute walk and Broadbeach South Light Rail Station is 26 minutes.

Crowne Plaza Surfers Paradise, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 566 out of 1002 reviews" "
Rating 8 - Good. 254 out of 1002 reviews" "
Rating 6 - Okay. 104 out of 1002 reviews" "
Rating 4 - Poor. 40 out of 1002 reviews" "
Rating 2 - Terrible. 38 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Milarose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff efficiency set this hotel apart. Erika at the reception has welcomed us so warmly and made our stay 5-star. Highly recommended
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Nov 2024

10/10 Excellent

Nathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right out the front is light rail public transport.
Stayed 1 night in Nov 2024

10/10 Excellent

Nair Vivek, tarneit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property in terms of service , cleanliness and connectivity to surfers paradise due to the tram stop near by. The staff is very friendly and supportive. Highly recommeded.
Stayed 4 nights in Nov 2024

10/10 Excellent

Aria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!

10/10 Excellent

Holly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very kind and friendly staff
Stayed 2 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area, breakfast and dining on-site were all great. Pool would suit family, and breakfast buffet had lots of selection. Right across the road from a tram stop, so easy to get to and from. Mostly quiet. Interior a little tired and shower was too hot (struggled to change temp), but staff were great, bed was fine, and overall would go back. Easy as.
Stayed 3 nights in Oct 2024

8/10 Good

Art

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. The surcharge for paying for our room with a credit card however was a first time experience, and very disappointing.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicole Antonella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall! Staff was always polite and welcoming. Affordable and delicious room service good coffee. Had a wonderful stay and would definitely consider to stay here again for a holiday.
Stayed 7 nights in Oct 2024

6/10 Okay

brenton

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

chris

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Breakfast was what u would expect. Room air con didn't work properly. Wall paper was peeling all around our 23rd floor room. Nothing to see around area. Had to demand a cappuchino at breakfast as machine broke down and was told by staff coffee was complimentary . They sell cappuchino next to breakfast area. Probably would not stay in this hotel again. As surfers paradise has so many.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kirsty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location. Easy tram ride to broadbeach with the stop outside. Staff were friendly and helpful and the room and facilities plus pool were great
Stayed 1 night in Oct 2024

8/10 Good

rod

Disliked: Staff & service
the spa in the room and bath tub i did not like the staff attitude my partner and i walked back in early hrs of the morning and were court in the storm and were soaking wet and the night attendant could not even give us a towel, also when checking in we lined up and were served at 2;55pm and had to wait till 3;00pm to recive our keys which meant linning up 10 people deep again.
Stayed 1 night in Oct 2024

8/10 Good

Toby

Liked: Cleanliness, staff & service
Convenient hotel, slightly dated, not quite modern facilities. Gym out of order. Peeling wallpaper.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, amenities
Great
Stayed 3 nights in Oct 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Jul 2024

6/10 Okay

Gillian Louise

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Check in experience was terrible. Tried to give us a low level room as it was ready when we had booked high level. The nicest staff are servers at the bar and restaurant who make effort to chat. The chef however very grumpy walks about sullen. The hotel looks sterile - no pictures on wall. No comfy bar area to sit - feels like a canteen. Lounge chairs at pool area completely uncomfortable. Check out was downright was downright disappointing - didn’t ask if we enjoyed our stay or if we’d be back. The guy literally said nothing as it was early in am. No robes in the room which was frustrating as most Crowne plazas have them. Good things - room was comfy and bath was big. Bathroom needed a good scrub though- bottom of shower door gritty. Our view was amazing and we couldn’t fault that. Hotel also opposite tram stop which is useful. Overall the friendliest staff work in the food and drinks area. Those behind the desk barely care if you are happy or not. We stay in many Crowne plazas and we will NEVER return to this one. They even had a make shift gym in an old restaurant? Few machines just chucked in a room expecting guests to be happy with that. Pool temperature freezing too. Overall very poor experience and we didn’t really enjoy our stay. Won’t be back and don’t recommend.
Stayed 5 nights in Sep 2024

10/10 Excellent

Fahina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my short stay here. It was the perfect place for me and my partner. The restaurant upstairs Sooooo PERRRFFECCCCTTT! Convenient location.
Stayed 1 night in Sep 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff fantastic, room clean. Just make sure you allow for parking charge of $20 a day if you have a car.
Stayed 6 nights in Sep 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Aleksey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is great, they make omelettes to order which are amazing.
Stayed 7 nights in Aug 2024

6/10 Okay

Pia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were excellent at checkin, very friendly. Room service was nice and reasonably priced. Checkout at 11am is great. The hotel itself is dated and I guess that’s reflected in the price of the stay. Beds are reasonably comfortable. Linen is good, nice and soft. Water blasts from the taps and sprays everywhere. Street noise outside is very loud. There was an awful smell in the reception area. The wallpaper is peeling off the walls at the lift area. The bottom Carpark lighting is not well lit and I didn’t feel safe getting out of the car late at night returning to the property. We still enjoyed staying here. Brekky downstairs is handy when staying for events. The beach is just down the road, the pool area is spacious. And it’s close to where we need to go and avoids the traffic.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alexia, Currumbin Waters

Liked: Cleanliness, staff & service, property conditions & facilities
Our one-night staycation was relaxing and enjoyable. The ocean view was beautiful and the tram was extremely close. Kunal, the Manager, checked us in, and gave us amazing service. The breakfast buffet was really good, plenty of choice, excellent service and worth the price. Crown Plaza is definitely worth visiting again, and we highly recommend staying.
Stayed 1 night in Sep 2024