Gordon Rigg Garden Centre Todmorden

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Novotel Leeds Centre

Novotel Leeds Centre

4 out of 5
Leeds City Center
per person
29 Dec - 4 Jan
found 22 hours ago
Return flight included
Dublin (DUB) to Leeds (LBA)
9/10 Wonderful! (1,001 reviews)
Only a 1 night business trip, so no time to make full use of the facilities. The staff however were excellent, especially Robin who was on reception when I arrived late in the evening to check in. My reservation had not been properly added to the system and so she was unable to check me in. We quickly established that I should have been booked in and although it took nearly 30 mins to resolve she ensured I was looked after, arranged a drink from the bar and ensured the issue was resolved. After similar situations I have experienced in the past, it was refreshing to have someone take so much care to resolve the situation. Many thanks to everyone at the hotel.

Reviewed on 24 Nov 2024

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