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Serrazul Hotel Distributed by Intercity

4.0 star property
Family-friendly Gramado hotel in Gramado City Centre with free breakfast

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Serrazul Hotel Distributed by Intercity

Indoor pool, pool loungers
Exterior
Suite
Coffee service
Reception hall

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast included
    Breakfast included
The price is €78
Price available on 3/11/2024
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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Apartamento

Minibar, in-room safe, desk, blackout curtains

Apartamento

Highlights

Soundproofed
Free cots/infant beds
LCD TV
Blackout curtains
Bidet
Hairdryer
Bathrobes
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 3 Single Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

Highlights

Soundproofed
Free cots/infant beds
LCD TV
Blackout curtains
Bidet
Hairdryer
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

Highlights

Soundproofed
LCD TV
Separate bedroom
Blackout curtains
Bidet
Hairdryer
Bathrobes
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Vista

Minibar, in-room safe, desk, blackout curtains

Suíte Vista

Highlights

Soundproofed
LCD TV
Separate bedroom
Blackout curtains
Bidet
Hairdryer
Bathrobes
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartamento Vista

Minibar, in-room safe, desk, blackout curtains

Apartamento Vista

Highlights

Soundproofed
LCD TV
Blackout curtains
Bidet
Hairdryer
Bathrobes
Private bathroom
Minibar
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 3 Single Beds

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Suite Superior With Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Superior With Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment

Minibar, in-room safe, desk, blackout curtains

Apartment

  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

View all photos for Apartment With View

Minibar, in-room safe, desk, blackout curtains

Apartment With View

  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Suite Superior

Minibar, in-room safe, desk, blackout curtains

Suite Superior

  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Rua Garibaldi, 152, Centro, Gramado, RS, 95670-000

What's nearby

  • Gramado Central Avenue - 1 min walk
  • Gramado Covered Street - 2 min walk
  • Sao Pedro Church - 3 min walk
  • Santa Claus Village - 4 min walk
  • Mini Mundo - 12 min walk

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive

Restaurants

  • ‪Tea Shop - ‬2 min walk
  • ‪Casa Galo - ‬3 min walk
  • ‪Restaurante Pouso Novo - Gramado - ‬2 min walk
  • ‪Gram Bier Downtown Pub & Beer Store - ‬3 min walk
  • ‪Doze Gastronomia - Restaurante de Fondue - ‬1 min walk

About this property

Serrazul Hotel Distributed by Intercity

Upscale family-friendly hotel located in Gramado City Centre
Close to Gramado Covered Street and Mini Mundo, Serrazul Hotel Distributed by Intercity provides a free breakfast buffet, a garden and an arcade/games room. For some rest and relaxation, visit the sauna or the steam room. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sunloungers
  • Valet parking (surcharge), supervised childcare (surcharge) and a front desk safe
  • Smoke-free property, luggage storage and concierge services
  • A TV in reception, a banquet hall and a lift
  • Guest reviews say great things about the helpful staff and location
Room features
All 152 rooms feature comforts such as dressing gowns, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and bidets
  • LCD TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (BRL 44 per day)

Food and drink

  • Free buffet breakfast available daily 8 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests are recommended to download the property's Orange mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.13 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: BRL 44 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

Serrazul Hotel Gramado
Serrazul Hotel
Serrazul Gramado
Serrazul
Serrazul Hotel
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity Hotel
Serrazul Hotel Distributed by Intercity Gramado
Serrazul Hotel Distributed by Intercity Hotel Gramado

Frequently asked questions

Does Serrazul Hotel Distributed by Intercity have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Serrazul Hotel Distributed by Intercity?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Serrazul Hotel Distributed by Intercity on 3 Nov 2024 start from €77.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serrazul Hotel Distributed by Intercity pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Serrazul Hotel Distributed by Intercity?

Valet parking is available for BRL 44 per day.

What time is check-in at Serrazul Hotel Distributed by Intercity?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Serrazul Hotel Distributed by Intercity?

Checkout is at noon.

Where is Serrazul Hotel Distributed by Intercity located?

This family-friendly Gramado hotel is located in the historical district, just steps away from Gramado Central Avenue and Gramado Covered Street. Mirante do Belvedere and Orchids Park are just steps away.

Serrazul Hotel Distributed by Intercity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 538 out of 787 reviews" "
Rating 8 - Good. 192 out of 787 reviews" "
Rating 6 - Okay. 40 out of 787 reviews" "
Rating 4 - Poor. 8 out of 787 reviews" "
Rating 2 - Terrible. 9 out of 787 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, modern
Stayed 2 nights in Aug 2024

8/10 Good

Ana Maria

Stayed 1 night in Jul 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities
A premium location and property in the heart of a beautiful city. Although there were renovations happening, and this included some construction noise and mess, it was easy to overlook the inconvenience.
Stayed 1 night in Mar 2024

10/10 Excellent

Keila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mejia
Everything was great. Just noisy because of their construction but the hotel is great!
Stayed 4 nights in Mar 2024

10/10 Excellent

Cristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização Perfeita
Atendimento excelente. Café da manhã perfeito. O Hotel é antigo e está em obras, mas não atrapalhou a estadia. Localizado no coração de Gramado onde é possível passear e ir a bons restaurantes a pé.
Stayed 1 night in Feb 2024

10/10 Excellent

carlos roberto

Stayed 2 nights in Jan 2024

10/10 Excellent

Andrea Luciana, Etobicoke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 3 nights in Oct 2023

10/10 Excellent

Francisco, Sao Paulo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location and wonderful service.
Stayed 2 nights in Apr 2023

10/10 Excellent

Adriana

Stayed 1 night in Dec 2022

8/10 Good

Kennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

8/10 Good

Carlos

Travelled with family
Liked: Staff & service
Family vacations
Beautiful hotel, rooms and bathrooms to old, vacuum is to loud.food is great, nobody speaks English.
Stayed 2 nights in Sep 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima experiencia, hotel muito bem localizado, ótimas áreas de lazer, limpo e pessoal com atendimento/atenção nota 10!! voltarei com certeza!!
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend. Strong points: breakfast and staff.
Stayed 4 nights in Jun 2021

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom
Café da manhã gostoso, quarto bom, banheiro grande. Só fiquei um pouco triste (apesar de entender) que toda a parte extra (kids, piscina, sauna) estava fechado por causa do COVID. Acho que deveria funcionar por sistema de reserva, escolhi o hotel por causa dos extras e acabei não usufruindo. Acabou saindo caro sendo que usei só para dormir, se eu soubesse antes, teria escolhido um mais simples
Stayed 3 nights in Dec 2020

10/10 Excellent

Wilson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Excelente!
Stayed 1 night in Oct 2020

10/10 Excellent

Diego, Florianópolis-SC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo atendimento excelente café, local muito lipo é organizado , atendimento de primeira super indico
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Gustavo, Orlando, FL

Liked: Cleanliness, staff & service
The hotel need to be renovated, especially the rooms, it’s not functional anymore.
Stayed 2 nights in Nov 2018

8/10 Good

ronidiom

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A estrutura do hotel é muito boa! Café é ótimo! Tudo maravilhoso!
Stayed 1 night in Aug 2024

10/10 Excellent

Azeni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hote maravilhoso
Hotel excelente, tem tudo que voce precisa , bar, restautante,piscina quente, hidro o café da manha é espetacular, enfim é ótimo. Essa é a 4 vez que ficamos no Serra Azul. Indico esse hotel alem de ser bem no centro da cidade , nao necessitamos pegar o carro duramte a estadia.
Stayed 2 nights in Jul 2024

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Maravilha. Tudo dentro do esperado. Voltaremos com certeza
Stayed 3 nights in Jul 2024

10/10 Excellent

Paula

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sempre impecável
Stayed 4 nights in Jul 2024

10/10 Excellent

kleber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024