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Serrazul Hotel Distributed by Intercity

4.0 star property
Family-friendly hotel with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for Serrazul Hotel Distributed by Intercity

Property grounds
Property grounds
Indoor pool, pool loungers
Property grounds
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Room service
  • Breakfast included
The current price is €80
includes taxes & fees
3 Aug - 4 Aug

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Apartamento

Apartamento

Apartamento

8.8 out of 10
Excellent
(21 reviews)

Highlights

Soundproofed
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Bidet
Hairdryer
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 3 Single Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Bidet
Hairdryer
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
Bidet
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suíte Vista

Suíte Vista

Suíte Vista

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Private bathroom
Bidet
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartamento Vista

Apartamento Vista

Apartamento Vista

8.6 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
LCD TV
Blackout curtains
Bathrobes
Private bathroom
Bidet
Hairdryer
Minibar
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 3 Single Beds

View all photos for Suite Superior

Minibar, in-room safe, desk, blackout curtains

Suite Superior

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Suite with Garden View

Minibar, in-room safe, desk, blackout curtains

Suite with Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment

Minibar, in-room safe, desk, blackout curtains

Apartment

  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

View all photos for Apartment with View

Minibar, in-room safe, desk, blackout curtains

Apartment with View

  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Rua Garibaldi, 152, Centro, Gramado, RS, 95670-000

What's nearby

  • Gramado Central Avenue - 1 min walk - 0.0 km
  • Sao Pedro Church - 2 min walk - 0.2 km
  • Gramado Covered Street - 3 min walk - 0.3 km
  • Rua Torta - 6 min walk - 0.5 km
  • Mini Mundo - 12 min walk - 1.0 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive

Restaurants

  • ‪Tea Shop - ‬2 min walk
  • ‪Casa Galo - ‬3 min walk
  • ‪Doze Gastronomia - Restaurante de Fondue - ‬1 min walk
  • ‪Cacique Restobar - ‬3 min walk
  • ‪Ristorante Tarantino - ‬2 min walk

About this property

Serrazul Hotel Distributed by Intercity

Upscale family-friendly hotel near Gramado Covered Street
At Serrazul Hotel Distributed by Intercity, you can look forward to a free breakfast buffet, a garden and an arcade/games room. For some rest and relaxation, visit the sauna or the steam room. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sunloungers
  • Valet parking (surcharge), supervised childcare (surcharge) and concierge services
  • A billiards/pool table, smoke-free property and tour/ticket information
  • A 24-hour front desk, a banquet hall and a front desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 152 rooms feature comforts such as bathrobes, in addition to perks such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and bidets
  • LCD TVs with cable channels
  • Daily housekeeping, desks and phones

Languages

English, Portuguese, Spanish

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9.4 out of 10, Exceptional, 1,009 reviews
The price is €64
includes taxes & fees
19 Aug - 20 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (BRL 44 per day)

Food and drink

  • Free buffet breakfast available daily 8 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests are recommended to download the property's Orange mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: BRL 44 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

Serrazul Hotel Gramado
Serrazul Hotel
Serrazul Gramado
Serrazul
Serrazul Hotel
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity Hotel
Serrazul Hotel Distributed by Intercity Gramado
Serrazul Hotel Distributed by Intercity Hotel Gramado

Frequently asked questions

Does Serrazul Hotel Distributed by Intercity have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Serrazul Hotel Distributed by Intercity?

As of 20 Jul 2025, prices found for a 1-night stay for 2 adults at Serrazul Hotel Distributed by Intercity on 3 Aug 2025 start from €79.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serrazul Hotel Distributed by Intercity pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Serrazul Hotel Distributed by Intercity?

Valet parking is available for BRL 44 per day.

What time is check-in at Serrazul Hotel Distributed by Intercity?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Serrazul Hotel Distributed by Intercity?

Checkout is at noon.

Where is Serrazul Hotel Distributed by Intercity located?

This family-friendly Gramado hotel is located in the historical district, just steps away from Gramado Central Avenue and Gramado Covered Street. Mirante do Belvedere and Orchids Park are just steps away.

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Serrazul Hotel Distributed by Intercity Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 670 out of 958 reviews
Rating 8 - Good. 226 out of 958 reviews
Rating 6 - Okay. 43 out of 958 reviews
Rating 4 - Poor. 9 out of 958 reviews
Rating 2 - Terrible. 10 out of 958 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent staff
Stayed 2 nights in Jan 2025

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, modern
Stayed 2 nights in Aug 2024

10/10 Excellent

Henrique

.
Stayed 1 night in Mar 2025

10/10 Excellent

Márcia Beatriz

Aconchegante como a casa da vovó
Stayed 4 nights in Jun 2025

10/10 Excellent

Patrícia

Liked: Cleanliness, amenities, property conditions & facilities
Hotel maravilhoso destaque pro pianista Tiago que torna as noites de quinta-feira sexta e sábado um espetáculo a parte. O café é muito bom porém passamos 5 dias e tudo igual inclusive os bolos de cenoura e a nega maluca ambos servidos 5 dias seguidos podiam diversificar.Agua da piscina morna quase fria longe de ser uma água de piscina térmica. No mais tudo excelente!!
Stayed 5 nights in Jun 2025

10/10 Excellent

PRISCILA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amamos tudo

Localização incrível, atendimento maravilhoso. Atenção da recreação da brinquedoteca com minha filha foi ponto importante da nossa estadia
Stayed 2 nights in Apr 2025

10/10 Excellent

severino fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente, funcionários atenciosos,
Stayed 7 nights in Apr 2025

10/10 Excellent

Chehla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

marcone tadeu

Stayed 4 nights in Apr 2025

10/10 Excellent

Rose Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel com excelente localização e super charmoso

Hotel super charmoso, com um excelente atendimento, café da manhã maravilhoso e localização perfeita próxima a rua coberta. Fazia tudo a pé. Amei
Stayed 4 nights in Apr 2025

8/10 Good

Dante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
E estadia estadia melhor se a água da piscina estuvesse mais quente, já não é a primeira vez que reclamo disso, eles precisam rever suas políticas de cuidados com a temperatura da água, o pior é que a primeira vez que reclamei da temperatura da água, veio um rapaz da manutenção todo arrogante falando que a temperatura estava correta, sendo que sempre estou no hotel com minha família e sei como tem é mais quente do que estava! O hotel poderia treinar melhor seus funcionários, para cumprir as regras e serem mais educados com os hóspedes!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jefferson

Liked: Cleanliness, staff & service, room comfort

Excelente hotel

Hotel excelente, no centro de gramado. Os quartos precisam de retrofit pois já demonstram ser antigos, mas nada que atrapalhe a ótima estadia e aconchego da acomodação.
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel com ótima localização

Hotel bem localizado, com um café da manhã muito bom. Quarto espaçoso e limpo. Bom custo benefício.
Stayed 2 nights in Apr 2025

4/10 Poor

Mari Angela

Stayed 1 night in Mar 2025

10/10 Excellent

Maria de Fátima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

RICARDO

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Angelita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel maravilhoso!

Excelente estadia. Hotel maravilhoso e café da manhã espetacular!
Stayed 1 night in Mar 2025

10/10 Excellent

MARCELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Simone Pereira Coelho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Julio Cesar D

Stayed 4 nights in Mar 2025

10/10 Excellent

Erika

Stayed 2 nights in Mar 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Marco Aurélio

Stayed 1 night in Mar 2025

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025