10/10 Excellent
Paul B.
30 Jan 2025
Liked: Cleanliness
Jan 2024
We loved the property, it's great value for money. Had all the amenities and facilities we needed. Sofa bed mattress was hard, but we like a hard mattress. Views from the apartment are spectacular. We communicated with the host through Whats App and he was very good at getting back to us. TV has only Spanish channels, it's not a smart TV, this wasn't an issue as we didn't come to Puerto Rico to watch the TV. We have no problem recommending this accommodation, would definitely stay here again. We found the check in process very stressful. The picture of the outside of the property is not actually the outside. The address give by VRBO did bring us outside the property, but there are apartments to the left and apartments to the right and we were unsure of which one we were staying in. There is a name on the property where the apartment is and this should had been included in the info from VRBO. The lock box for the key into the gate is very difficult to find and if you arrived late at night it would be next to impossible to find. I messaged the owner through the VRBO app about trying to get in, but before he got back to us we had found the key. It took us about 20 minutes to find it and it was a stressful experience. Clearer information as to where the lock box for the gate key is located is required. The WiFi info from VRBO was wrong, WiFi info is on the back of router.Check in process and accuracy of the listing are letting the proper down, but these are easy problems to fix
Paul B.
Stayed 6 nights in Jan 2025