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Bay Gardens Marina Haven

3.0 star property
Eco-certified Gros Islet hotel in Bonne Terre with free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bay Gardens Marina Haven

Outdoor pool, pool loungers
View from room
Superior Room, 2 Double Beds
Lobby sitting area
View from property
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • All-inclusive
    All-inclusive
  • Room service
    Room service
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
The price is €239
includes taxes & fees
30 Nov - 1 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Water park

Bay Gardens Hotel

Pool
Breakfast included
All-inclusive
Parking included
8.2 out of 10, Very good, (1038)
The price is €197
includes taxes & fees
25 Nov - 26 Nov
Bay Gardens Hotel
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About the area

Map
Rodney Bay Marina, Gros Islet, 00000

What's nearby

  • Rodney Bay Marina - 3 min walk - 0.3 km
  • Friday Night Street Party - 11 min walk - 1.0 km
  • Pigeon Island National Landmark - 3 min drive - 3.0 km
  • Splash Island Water Park Saint Lucia - 4 min drive - 2.9 km
  • Reduit Beach - 9 min drive - 2.8 km

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 94 min drive

Restaurants

  • ‪Gros Islet Street Party - ‬12 min walk
  • ‪Spinnakers Restaurant & Beach Bar - ‬4 min drive
  • ‪KeeBee's - ‬2 min drive
  • ‪Key Largo - ‬13 min walk
  • ‪Jade Terrace - ‬5 min walk

About this property

Bay Gardens Marina Haven

Eco-certified hotel located in Bonne Terre
You can look forward to a free breakfast buffet, a free daily manager's reception and a garden at Bay Gardens Marina Haven. The on-site Caribbean cuisine restaurant, Oasis Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a banquet hall and a TV in reception
  • A lift, meeting rooms and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Bay Gardens Marina Haven feature comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Balconies or patios, free infant beds and electric kettles

All-inclusive details

All-inclusive room rates at Bay Gardens Marina Haven are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Oasis Restaurant

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Palm Haven
Palm Haven Gros Islet
Palm Haven Hotel
Palm Haven Hotel Gros Islet
Palm Haven Hotel St. Lucia/Gros Islet
Bay Gardens Marina Haven Hotel Gros Islet
Bay Gardens Marina Haven Hotel
Bay Gardens Marina Haven Gros Islet
Bay Garns Marina Haven Hotel
Bay Gardens Marina Haven Hotel
Bay Gardens Marina Haven Gros Islet
Bay Gardens Marina Haven Hotel Gros Islet
Bay Gardens Marina Haven (All inclusive Optional)

Frequently asked questions

Does Bay Gardens Marina Haven have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Bay Gardens Marina Haven?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Bay Gardens Marina Haven on 30 Nov 2024 start from €227.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bay Gardens Marina Haven pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bay Gardens Marina Haven?

Self-parking is free at this property.

What time is check-in at Bay Gardens Marina Haven?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Bay Gardens Marina Haven?

Checkout is at 11:00 AM. Late checkout is available for USD 50 (subject to availability).

Does Bay Gardens Marina Haven provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 90 per vehicle applies.

Are there all-inclusive benefits at Bay Gardens Marina Haven?

Some rate plans available at this property are all-inclusive.

Where is Bay Gardens Marina Haven located?

Located in Bonne Terre, this eco-certified hotel is within a 5-minute walk of Windward Islands and Rodney Bay Marina. Rodney Bay Aquatic Centre and Friday Night Street Party are also within 15 minutes.

Bay Gardens Marina Haven Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 97 out of 212 reviews" "
Rating 8 - Good. 84 out of 212 reviews" "
Rating 6 - Okay. 20 out of 212 reviews" "
Rating 4 - Poor. 4 out of 212 reviews" "
Rating 2 - Terrible. 7 out of 212 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

David

Stayed 3 nights in Oct 2024

6/10 Okay

Francica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Konris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay there but did not like the cats running around the dining room and walking through our feet as we ate our breakfasts and dinners.
Stayed 6 nights in Aug 2024

10/10 Excellent

Cornelia

Stayed 3 nights in Mar 2024

10/10 Excellent

Lynette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly atmosphere. The staffs are really dedicated to make you feel comfortable.
Stayed 5 nights in Jun 2024

8/10 Good

Arindam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located in the Gross Islet area near the Marina within short commute of the Reduit Beach and Rodney Bay Area. Good value for money with spacious rooms, a happy and well staffed Anchor restaurant with variety and creative cuisines on different days of the week. The pool bar represents hub of activity well during evening hours. Housekeeping is top-notch. Felt safe and well looked after during my 2 day stay for the T20 World Cup. A shuttle service runs 15 minutes to the hour and takes guests to other Bay Garden properties and Rodney Bay strip area (not to be missed). The front desk service was sporadic easily overwhelmed with a little bit of activity. For instance, while waiting for my room to be ready it was the housekeeping staff that led me to my room which was prepared for a while. The front desk forgot to follow the usual protocols and I had to stop by later for passport verification. They seemed tired and overwhelmed by concierge-type questions. All in all, superb value. The Bay Gardens beach property is much nicer but more expensive and easily enjoyed using the shuttle service that runs through 10:45 PM 7 days a week.
Stayed 2 nights in Jun 2024

8/10 Good

Nick

Travelled with partner
Liked: Staff & service
Great location for access to Gros Islet, friendly staff. Buffet dinning is OK, access to other Bay Garden hotels is a plus
Stayed 3 nights in Jun 2024

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.Excellent service.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 8 nights in Jun 2024

10/10 Excellent

Albert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful front desk staff
Stayed 3 nights in Jun 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Steve

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed Bugs, Fleas, Feral Cat Your Choice In the morning I woke to find bites on my arm from what appeared to be bed bugs. We sent a photo to hotel to ask them to address the issue. They never acknowledged the email. When we got back at the end of the day, we stopped by the front desk and asked what had been done in our room. The head housekeeper came out and stated they are a proper hotel and did not have bed bugs, they called a “very reputable” third party out and they confirmed it…. She then said they found a kitten in our room and that was the likely source, it had even used the rug for a toilet. She accused us of having the kitten and did not address the fact I was bitten the night before… it was all our fault. When we got to the room it smelled of cat pee. It did not the night before. We called the front desk and asked for a new room. While we waited for their call back, we heard a cat meow. We saw one under the bed. It finally climbed up into the box springs. We still do not know how this feral cat got into our room. They could not provide a replacement room of similar quality. They would not refund our stay. In desperation, we went to the Hilton property down the street for the night. I feel bad as we have suggested the Marina Haven to other sailors as a bed for a night or two. Unfortunately, over our time staying there, it has gotten worse and worse…. Stay at your own risk! Still waiting on refund and a proper apology.
Stayed 2 nights in May 2024

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is a sister hotel that has 2 other properties and access was available by free shuttle to each. The best things about this property is the staff and location. Excellent service and attentiveness from the staff from the moment I arrived to the day I left. This location within the chain is like a third child, it's aged and in desperate need of renovation. No amenities to speak of just a pool.
Stayed 7 nights in May 2024

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

2/10 Terrible

Annie

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Nasty front desk staff
The staff was rude and unfriendly. Asked for a small pack of coffee and was so rude about it. A nice No would have be good. The milk in the room was old and spoiled. Had lots of nasty feedback when I asked for a different one.
Stayed 1 night in May 2024

10/10 Excellent

Karifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt have to go far for most of my activities. The shuttle even passed the mall which was convenient and the party spot. One on the sister hotels was also located on the beach and there was the option to dine at any of the 4 hotels. Staff was also friendly!
Stayed 3 nights in Mar 2024

10/10 Excellent

Geneva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Mara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again!
Stayed 3 nights in Apr 2024

10/10 Excellent

Tricia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience. I will definitely book again!
Stayed 7 nights in Apr 2024

10/10 Excellent

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the shuttle service. All of the staff were so nice!
Stayed 7 nights in Mar 2024

10/10 Excellent

Heidi, Decatur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and very accommodating! Comfortable bedding, safe environment and clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Niesha, Bridgetown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Manager Debora goes above and beyond for her guest she is truly a gem to Bay Gardens Marina.
Stayed 3 nights in Mar 2024

10/10 Excellent

Judy

Stayed 7 nights in Mar 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Mar 2024