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Hotel Castilla y León

2.5 star property
Central hotel connected to a shopping centre in Guadalajara with free parking

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Photo gallery for Hotel Castilla y León

Exterior
Interior detail
Exterior detail
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Highlights

Separate sitting area
TV
Pillow-top bed
Blackout curtains
Portable fan
Private bathroom
Daily housekeeping
In-room safe
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Single Bed

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 Single Bed

Highlights

Separate sitting area
TV
Pillow-top bed
Blackout curtains
Ceiling fan
Private bathroom
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Single Bed

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About the area

Map
González Ortega #77 Colonia Centro, Guadalajara, JAL, 44100

What's nearby

  • Guadalajara Cathedral - 4 min walk - 0.4 km
  • Plaza de Armas - 5 min walk - 0.5 km
  • US Consulate General Guadalajara - 3 min drive - 2.2 km
  • Avienda Chapultepec - 3 min drive - 2.5 km
  • Minerva Roundabout - 6 min drive - 6.1 km

Getting around

  • Plaza Universidad Station - 6 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 32 min drive

Restaurants

  • ‪Taquería Rigo's - ‬2 min walk
  • ‪Café la Flor de Córdoba Santa Mónica - ‬2 min walk
  • ‪Play pizza - ‬3 min walk
  • ‪Karnes Asadas - ‬1 min walk
  • ‪La Bottega de Caffé | Fresh Coffee - ‬2 min walk

About this property

Hotel Castilla y León

Hotel near Guadalajara Cathedral
Hotel Castilla y León provides conference space and more. Stay connected with free WiFi in public areas.
Additional perks include:
  • Free self-parking
  • Express check-out, a front desk safe and a porter/bellboy
  • Smoke-free property, a 24-hour front desk and tour/ticket information
Room features
All 70 rooms include comforts such as separate sitting areas, as well as thoughtful touches such as safes and room service.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with cable channels
  • Separate sitting areas and daily housekeeping

Languages

Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking; reservations required
  • Free self parking on site
  • Limited on-site parking

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Room service

More

  • Access via exterior corridors
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

MONETIZATION_ON

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Castilla y Leon Guadalajara
Hotel Castilla y Leon
Hotel Castilla y Leon Guadalajara
Hotel Castilla y Leon
Hotel Castilla y León Hotel
Hotel Castilla y León Guadalajara
Hotel Castilla y León Hotel Guadalajara

Frequently asked questions

Is Hotel Castilla y León pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Castilla y León?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Castilla y León?

Check-in start time: 3 PM; check-in end time: 11:00 PM.

What time is check-out at Hotel Castilla y León?

Checkout is at 1 PM.

Where is Hotel Castilla y León located?

Located in Downtown Guadalajara, this hotel is within a 5-minute walk of Guadalajara Plaza and Guadalajara Cathedral. US Consulate General Guadalajara and Jalisco Stadium are also within 3 miles (5 km). Plaza Universidad Station is 6 minutes by foot and Juarez Station is 10 minutes.

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Hotel Castilla y León Reviews

Reviews

6.4
Rating 10 - Excellent. 63 out of 545 reviews
Rating 8 - Good. 161 out of 545 reviews
Rating 6 - Okay. 175 out of 545 reviews
Rating 4 - Poor. 65 out of 545 reviews
Rating 2 - Terrible. 81 out of 545 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Abygail

Disliked: Cleanliness
Stayed 2 nights in Apr 2023

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Deteriorado
Esta es la tercera vez que visitó este hotel y la verdad cada vez está peor , más deteriorado, sábanas rotas , el vitropiso del piso de las escaleras de la estrata están todos rotos y sueltos , lo único bueno es que está muy céntrico , pero ps está pasable por el precio ( si reservas por internet ,por qué si no es así ,no vale la.pena ya que el hotel por si solo cobra casi $700 la noche)
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveller

Disliked: Staff & service
LLamé para cancelar y NO ME CANCELARON LA RESERVACIÓN. TAMBIEN LES MANDÉ MENSAJE POR CORREO. ME LA COBRARON SIN UTILIZAR EL HOTEL. ESA ES MI MOLESTIA.
Stayed 1 night in Jan 2021

2/10 Terrible

rafael o.

Stayed 9 nights in Dec 2020

6/10 Okay

MILAGROS J

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020

8/10 Good

Leticia

Oportuno
La cama muy incomoda pero con el cansancio no se siente jijiji, muy buen precio siempre y cuando lo haga en linea, muy centrico, personal amable, tranquilo.
Stayed 4 nights in Sep 2020

10/10 Excellent

ROSALBA, AGS

TODO ME ENCANTO, LA FACHADA DEL LUGAR HACE PENSAR OTRA COSA PERO YA ESTANDO ADENTRO MUY BONITO, LUGAR TRANQUILO, LO RECOMIENDO PARA DORMIR
Stayed 1 night in Sep 2020

6/10 Okay

Rosendo

Problemas con el check in
Me hicieron la reservación u pago online. Cuando llego al hotel resulta que aparece como no pagada y aunque les mostré la información donde decía pagada insistían que no, me tuvieron esperando como 35 min En lo que arreglaron eso y por fin me dejaron tomar mi habitación.
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Rodrigo andres

Stayed 1 night in Mar 2020

8/10 Good

MarioFelix

I like the location and the access to a very important places to visit and you can go walking. My room looked poor on some of the furniture and bed sheets.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pésima experiencia
Las fotos del hotel muy bonitas...pero al llegar...todo lo contrario!...feas habitaciones con sábanas rotas y el baño percudido de mugre!...pésima experiencia...
Stayed 1 night in Mar 2020

6/10 Okay

Valeria

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
habia cucarachas en el establecimiento nunca me habia pasado en estancias pasadas
Stayed 3 nights in Feb 2020

8/10 Good

Robert, Ajijic, Mexico

I've lived in Mexico 13 years. For the price it is a GREAT deal. My room was small with a king bed but the location is great. I would make this my first choice for a discount hotel anytime I go to Guadalajara. The staff jumped at every one of my requests, polite, friendly, clean. Walk out the door to the corner and have great coffee. 10 Blocks from San Juan de Dios the largest market in Mexico. I can't say enough and I travel often.
Stayed 1 night in Mar 2020

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy sucio el colchón. Servicio pésimo y las almohadas horribles.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

En las noches se escucha mucho ruido, el servicio en general bien. Limpio y el personal atento tiene muy buena ubicacion se puede desplazar caminando al centro
Stayed 2 nights in Feb 2020

10/10 Excellent

Jahir Fernando

Buena opción en Guadalajara
Buena ubicación. Relación calidad precio aceptable. Trato amable del personal. El hotel atendió nuestro requerimiento en cuanto a asignación de habitación y otros.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Me gusto mucho el hotel por la zona en que se encuentra muy cerca de todo, la atencion, muy limpio todo tambien. Claro que vuelvo al hotel castilla y leon👌👍
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Great location for shopping and sights. Clean. Quiet.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service
El aseo no me gustó. Lo que me gustó fue a tranquilidad
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Mobiliario viejo. Aseo insuficiente. Ropa de cama no muy limpia y problemas con el agua caliente
Stayed 1 night in Jan 2020

8/10 Good

EVC, Epazoyucan, Hago.

El personal es cordial y amable. El hotel tiene una buena ubicación.
Stayed 8 nights in Dec 2019