See all properties

Crowne Plaza Guangzhou City Centre by IHG

5.0 star property
Luxury hotel connected to a shopping centre in Guangzhou with 2 restaurants

Choose dates to view prices

Photo gallery for Crowne Plaza Guangzhou City Centre by IHG

Outdoor pool
Bar (on property)
Exterior
Exterior
Suite, 1 Bedroom, Club lounge access, City View

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
The current price is €85
includes taxes & fees
11 May - 12 May

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Premium Room, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • City view
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 108 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Premium Room, 2 Single Beds, Club lounge access, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 2 Single Beds, Club lounge access, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • 58 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, Club lounge access, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, Club lounge access, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access

Suite, 1 Bedroom, Club lounge access | Living area

Suite, 1 Bedroom, Club lounge access

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access, City View

Suite, 1 Bedroom, Club lounge access, City View

Suite, 1 Bedroom, Club lounge access, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 87 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Dining)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 88 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • 58 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 2 Bedrooms (Dining)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms (Dining)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • City view
  • 108 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Club lounge access, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Club lounge access, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • City view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Club lounge access, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, Club lounge access, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • City view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (Upgraded)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room (Upgraded)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • 58 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for 2 twin beds standard

Hypo-allergenic bedding, minibar, in-room safe, desk

2 twin beds standard

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, City View (Kids Theme)

Junior Suite, City View (Kids Theme) | Room amenity

Junior Suite, City View (Kids Theme)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • City view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 3
  • 1 Single Bed

You may also like

Studio Deluxe

Star Residence ICC Guangzhou

Tianhe
  • Kitchen
  • Washer
  • Free WiFi
  • Air conditioning
9.0 out of 10, Wonderful, 66 reviews
The price is €77
includes taxes & fees
20 Apr - 21 Apr
Star Residence ICC Guangzhou
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
339 Huanshi Road East, Yuexiu District, Guangzhou, Guangdong, 510098

What's nearby

  • Yuexiu Park - 2 min drive - 1.9 km
  • Guangdong Provincial Museum - 3 min drive - 3.0 km
  • Beijing Road Pedestrian Street - 3 min drive - 3.3 km
  • Guangzhou Zoo - 4 min drive - 3.3 km
  • Haizhu Wholesale Market - 6 min drive - 6.2 km

Getting around

  • Taojin Station - 2 min walk
  • Guangzhou Railway Station - 12 min drive
  • Baiyun International Airport (CAN) - 44 min drive

Restaurants

  • ‪麦当劳 - ‬1 min walk
  • ‪莲花园法式越南料理 - ‬4 min walk
  • ‪喜爱轩酒楼 - ‬1 min walk
  • ‪莉莉玛莲 - ‬1 min walk
  • ‪王品台塑牛排 - ‬1 min walk

About this property

Crowne Plaza Guangzhou City Centre by IHG

Luxury hotel near Beijing Road Pedestrian Street
Take advantage of a corner/local shop, a terrace and shopping on-site at Crowne Plaza Guangzhou City Centre by IHG. Take some time to relax at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Chinese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • An outdoor pool
  • Limo/town car service, buffet breakfast (surcharge) and an outdoor tennis court
  • Self-parking (surcharge), an electric car charging station and a lift
  • Concierge services, a gift shop and ATM/banking services
Room features
All 460 rooms feature comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with deep-soaking baths and free toiletries
  • 42-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Similar properties

Garden 66 Non-Smoking Twin Bed Suite

The Garden Hotel Guangzhou -Free shuttle between hotel and Exhibition Center during Canton Fair & Exhibitor registration Counter

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,001 reviews
The price is €106
includes taxes & fees
5 May - 6 May
The Garden Hotel Guangzhou -Free shuttle between hotel and Exhibition Center during Canton Fair & Exhibitor registration Counter

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Limo/town car service
  • Secured parking on site (CNY 128 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 181 for adults and CNY 90.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Baiyuelou
  • Fresh
  • Lobby Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (10,602 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Reserved rooms are held until 6 PM.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 312.5 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 181 for adults and from CNY 90.5 for children
  • Airport shuttle fee: CNY 665 per vehicle (one-way, maximum occupancy 4)
  • Secured self-parking fee: CNY 128 per night
  • Rollaway bed fee: CNY 312.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Guangzhou City Centre
Crowne Plaza Hotel Guangzhou City Centre
Guangzhou City Centre Crowne Plaza
Crowne Plaza Guangzhou City Centre Hotel Guangzhou
Crowne Plaza Guangzhou City Centre Hotel
Hotel Crowne Plaza Guangzhou City Centre Guangzhou
Guangzhou Crowne Plaza Guangzhou City Centre Hotel
Hotel Crowne Plaza Guangzhou City Centre
Crowne Plaza Guangzhou City Centre Guangzhou
Crowne Plaza Hotel
Crowne Plaza
Crowne Plaza Guangzhou City

Frequently asked questions

Does Crowne Plaza Guangzhou City Centre by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:30 AM to 10:30 PM.

How much does it cost to stay at Crowne Plaza Guangzhou City Centre by IHG?

As of 17 Apr 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Guangzhou City Centre by IHG on 11 May 2025 start from €84.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Guangzhou City Centre by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Guangzhou City Centre by IHG?

Self-parking is available for CNY 128 per night. Limited spots are available.

What time is check-in at Crowne Plaza Guangzhou City Centre by IHG?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Guangzhou City Centre by IHG?

Checkout is at noon.

Does Crowne Plaza Guangzhou City Centre by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of CNY 665 per vehicle applies.

Where is Crowne Plaza Guangzhou City Centre by IHG located?

Located in Yuexiu, this luxury hotel is 0.2 mi (0.4 km) from Guangzhou Friendship Store and 1.8 mi (2.9 km) from Beijing Road Pedestrian Street. Huanghuagang Park and Guangzhou Martyrs' Memorial Garden are also within 1 mile (2 km). Taojin Station is only a 2-minute walk and Ouzhuang Station is 12 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Crowne Plaza Guangzhou City Centre by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 247 out of 482 reviews
Rating 8 - Good. 173 out of 482 reviews
Rating 6 - Okay. 39 out of 482 reviews
Rating 4 - Poor. 11 out of 482 reviews
Rating 2 - Terrible. 12 out of 482 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

LI

Very good services and friendly. Nice view but renovations needed for the rooms.
Stayed 9 nights in Oct 2024

10/10 Excellent

Tetiwe

Very professional and friendly staff
Stayed 3 nights in Aug 2024

8/10 Good

Rafic

Good hotel in general
Stayed 9 nights in Jan 2024

10/10 Excellent

Salah

Excellent location surrounding with Halal restaurants, close to attractive areas
Stayed 4 nights in Feb 2024

8/10 Good

Abdi

The breakfast option is amazing. We have got an opportunity to taste different foods. Our overall stay was phenomenal 🙏🙏🙏
Stayed 8 nights in Apr 2024

8/10 Good

Ismail

nice hotel
Stayed 4 nights in Jun 2023

10/10 Excellent

Shirin

Nice Hotel
Stayed 1 night in Aug 2023

8/10 Good

Nabil

Location is good, near to good restaurants for those who are looking for Halal and muslim food, price is convenient and staff speaks good English
Stayed 6 nights in Mar 2024

10/10 Excellent

Sivanandan

Good
Stayed 9 nights in Sep 2024

10/10 Excellent

Wael

Perfect location for everything specifically for middleastern people they have very good restaurants around like sadda restaurant.
Stayed 3 nights in Jul 2023

10/10 Excellent

Mr Datta

Awesome

I guess undoubtedly excellent memories, ticked all the boxes . Specially reception staff was fantastic ,they went out of the way to help. Very rarely i experienced. I lost my luggage in taxi but they managed to trace very easily.rooms were cleaned properly, everything was perfect
Stayed 5 nights in Sep 2024

6/10 Okay

Teck Chai

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel ia old and run down
Stayed 1 night in Jun 2024

6/10 Okay

Mohammad

The hotel check-in process took an excessive amount of time, which was quite inconvenient. We were a family with kids, and despite requesting adjacent rooms, we were assigned rooms on different floors. After making several requests, they eventually offered us a third room, but we had to wait an additional hour until 7 PM to receive it. The check-in staff did not seem adequately competent, and they provided no information beyond handing us the room keys.
Stayed 5 nights in Dec 2024

10/10 Excellent

cathy

Very happy stay. Will comeback for sure.

8/10 Good

Rodrigo

Canton fair Business trip

Hotel it’s nice it’s very well located, near malls and shops. Rooms are nice and well equipped, bathrooms are big and nice. We got breakfast and dinner included, breakfast it’s ok it was better before pandemic, but dinner had very few choices to choose from. Even do we will return next time but with out dinner.
Stayed 3 nights in Apr 2024

10/10 Excellent

Cheuk Na

Excellent

Excellent service and reasonable price. Convenience location, highly recommended.
Stayed 2 nights in Apr 2023

4/10 Poor

ray

Was assigned to smoking floor and the smell is really bad. Changed room to non smoking floor instead
Stayed 1 night in Oct 2024

10/10 Excellent

Aws

Perfect

Room is very big and clean Everything was perfect Breakfast need more international food
Stayed 5 nights in Mar 2023

10/10 Excellent

Christine

Free upgrade, Felix Zhou in the front desk with excellent service
Stayed 2 nights in Nov 2023

2/10 Terrible

Nitin

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
There is no way this can be a 5 starer. Check it for urself. The best i would give is a 3 star. Its old, studf in room are damaged, stinks old carpet.
Stayed 1 night in Jul 2024

6/10 Okay

John

Liked: Staff & service
The staff is not as friendly. But, overall experience is good.
Stayed 7 nights in Feb 2024

8/10 Good

MELO DE AYBAR

A
Stayed 18 nights in Apr 2023

8/10 Good

PEI-CHI

they can improve the cleaning
Stayed 5 nights in Apr 2023

8/10 Good

Ming Fai Ivan

Good location but services need to improve.

The hotel room were clean and big. The staff was polite and helpful. Unfortunately. I was disappointed with the following: 1. nobody guided to the seats during the breakfast time in the restaurant, we need to find for seating area by ourselves; 2. I stay in 48 floors but there still have smell of smoking in the corridor;
Stayed 2 nights in Dec 2023

2/10 Terrible

Janesh Harish

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the best in town

The hotel is very very old. It urgently requires mass renovations if they want to keep up with other establishments. Yes the location of the hotel is in a prime area but so are many other hotel. The elevators are few and you have to wait for a long time to get into one. The carpets in the room are old and smelly. The bathtubs have cracks. The breakfast options are limited. I stayed at this same hotel 10 years ago and it was amazing but it has deteriorated ever since. I do want to acknowledge the work of the guest relations manager. A gentlemen from Ecuador who was very good.
Stayed 7 nights in Aug 2023