Emotions by Hodelpa - Juan Dolio - All inclusive

3.5 star property
Property with private beach and full-service spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emotions by Hodelpa - Juan Dolio - All inclusive

Private beach, sun-loungers, beach towels, scuba diving
Exterior
Winery
Exterior
Tennis court

Reviews

7.6 out of 10

Good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • On private beach
    On private beach
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Housekeeping
    Housekeeping
The price is €237
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 48 of 48 rooms

Essentia Garden View 2 Pax + 2 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Essentia Garden View 3 Pax

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Superior Room 3 Pax + 1 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Essentia Garden View 3 Pax + 1 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Essentia OCEAN View 2 Pax

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Bathrobes
Hairdryer
Private bathroom
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Superior Room 2 Pax + 1 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Free bottled water
  • 35 sq m
  • Sleeps 2
  • 1 King Bed and 2 Double Beds

Essentia Garden View 1 Pax + 2 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Superior Room 2 Pax + 2 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Essentia Garden View 1 Pax + 3 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Essentia Garden View 2 Pax + 1 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Deluxe Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Resort view
  • Sleeps 2
  • 2 Queen Beds

Swim Out 3 pax

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Free bottled water
  • Sleeps 3
  • 2 Queen Beds

Superior Room 3 Pax

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Free bottled water
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Adults Only Superior Room 2 Pax

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Free bottled water
  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Deluxe Family Room 1 Pax + 1 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Resort view
  • Sleeps 2
  • 2 Queen Beds

Essentia Ocean View 1 Pax

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Free bottled water
  • 35 sq m
  • Ocean view
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

Essentia Garden

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Essentia Ocean View 1 Pax + 1 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Deluxe Family Room 1 Pax + 2 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Resort view
  • Sleeps 3
  • 2 Queen Beds

Essentia Ocean View 1 Pax + 2 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Deluxe Family Room 1 Pax

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Resort view
  • Sleeps 1
  • 2 Queen Beds

Essentia Swim Out 3 Pax

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Free bottled water
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Essentia Swim 1 Pax

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Free bottled water
  • 35 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

Swim Out 1 pax

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Free bottled water
  • Sleeps 1
  • 2 Queen Beds

Deluxe Family Room 2 Pax + 1 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Resort view
  • Sleeps 3
  • 2 Queen Beds

Deluxe Family Room 3 Pax + 2 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds

Essentia Ocean View 3 Pax

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Free bottled water
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Essentia Ocean View 3 Pax + 1 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Deluxe Family Room 4 Pax

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Family Room 4 Pax + 1 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds

Superior Room 1 Pax

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 1
  • 1 King Bed

Deluxe Family Room 2 Pax + 2 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Essentia Ocean View 1 Pax + 3 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Essentia Ocean View 2 Pax + 1 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

Deluxe Family Room 1 Pax + 3 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Essentia Ocean View 2 Pax + 2 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Deluxe Family Room 3 Pax

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Free bottled water
  • 35 sq m
  • Resort view
  • Sleeps 3
  • 2 Queen Beds

Deluxe Family Room 3 Pax + 1 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Superior Room 1 Pax + 2 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Essentia Garden View 1 Pax

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

Essentia Garden View 1 Pax + 1 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Superior Room 1 Pax + 1 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Swim Out 2 pax

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Free bottled water
  • Sleeps 2
  • 2 Queen Beds

Deluxe Family Room 2 Pax + 3 Chd

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Private bathroom
Hairdryer
  • 35 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds

Adults Only Superior Room 1 Pax

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Free bottled water
  • 32 sq m
  • Sleeps 1
  • 1 King Bed OR 1 Queen Bed

Essentia Swim Out 2 Pax

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Bathrobes
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Adults Only Superior Room 3 Pax

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Free bottled water
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

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About the area

Map
Boulevard Juan Dolio, Guayacanes, 21000

What's nearby

  • Marbella Beach - 3 min drive - 2.1 km
  • Los Marlins Golf Course - 4 min drive - 2.4 km
  • Guayacanes Beach - 9 min drive - 6.8 km
  • Guavaberry Golf and Country Club - 11 min drive - 11.6 km
  • Boca Chica Beach - 21 min drive - 25.3 km

Getting around

  • Santo Domingo (SDQ-Las Americas Intl.) - 33 min drive

Restaurants

  • ‪Lolita - ‬3 min walk
  • ‪Ola Lola Beach Bar - ‬1 min walk
  • Oregano @ Emotions by Hodelpa
  • ‪Amici at Emotions by Hodelpo - ‬1 min walk
  • ‪Paladart - ‬10 min walk

About this property

Emotions by Hodelpa - Juan Dolio - All inclusive

All-inclusive family-friendly property located in Villas Del Mar
You can look forward to an adjacent golf course, an attached winery and a nightclub at Emotions by Hodelpa - Juan Dolio - All inclusive. This property is a great place to bask in the sun with a private beach, a beach bar and sunloungers. Take some time to relax at the on-site spa. Be sure to enjoy a meal at any of the 6 on-site restaurants, which feature Fusion cuisine and more. Enjoy the health club, as well as activities, such as scuba diving and archery. Stay connected with free in-room WiFi, and guests can find other amenities, such as a poolside bar and a terrace.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with sunloungers
  • Free self-parking
  • An outdoor tennis court, a local area shuttle and babysitting (surcharge)
  • Beach towels, a banquet hall and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All 409 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Balconies, coffee/tea makers and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included
In-room minibar (all beverages included)

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Amici
  • Ergos
  • Milwaukee
  • One Coffee
  • Oregano

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • 9 buildings
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Emotions Beach Resort Hodelpa All Inclusive Juan Dolio
Emotions Beach Resort Hodelpa All Inclusive
Emotions Beach Hodelpa Juan Dolio
Emotions Beach Hodelpa
Emotions Hodelpa Juan Dolio All-inclusive property Guayacanes
Emotions Hodelpa Juan Dolio Guayacanes
Emotions Holpa Juan Dolio Gua

Frequently asked questions

Does Emotions by Hodelpa - Juan Dolio - All inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Emotions by Hodelpa - Juan Dolio - All inclusive?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Emotions by Hodelpa - Juan Dolio - All inclusive on 25 Nov 2024 start from €236.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Emotions by Hodelpa - Juan Dolio - All inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Emotions by Hodelpa - Juan Dolio - All inclusive?

Self-parking is free at this property.

What time is check-in at Emotions by Hodelpa - Juan Dolio - All inclusive?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Emotions by Hodelpa - Juan Dolio - All inclusive?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Emotions by Hodelpa - Juan Dolio - All inclusive?

Yes, the property is all-inclusive.

Where is Emotions by Hodelpa - Juan Dolio - All inclusive located?

Located in Villas Del Mar, this beachfront property is next to a golf course, 1.4 mi (2.2 km) from Marbella Beach, and 1.4 mi (2.2 km) from Los Marlins Golf Course. Guayacanes Beach and Caribe Beach are also within 9 miles (15 km).

Emotions by Hodelpa - Juan Dolio - All inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 411 out of 1001 reviews" "
Rating 8 - Good. 241 out of 1001 reviews" "
Rating 6 - Okay. 149 out of 1001 reviews" "
Rating 4 - Poor. 98 out of 1001 reviews" "
Rating 2 - Terrible. 102 out of 1001 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

TANYA

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location is excellent sea is breathtaking beach is very good and clean . Staff if they can help very helpful and friendly Big surprise was the food and it was not the menu itself it was the quality of cooking Kitchen people should go to culinary school.If you meat person than forget about if you love fish than forget about if you love bread and dairy fruits the same story . Coffee shop unremarkable just excellent.Room clean and nice . We stayed in adult section. But pool was like for kind . If they improve a few things we definitely come back .
Stayed 11 nights in Nov 2024

8/10 Good

Natalya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
a magnificent resort, beautiful and cozy, one problem is the service, I've been there many times and have something to compare with, just add good food and service, it will be the best. Thank you for a wonderful time.
Stayed 11 nights in Nov 2024

10/10 Excellent

Lexie

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service
Bad service
Stayed 1 night in Nov 2024

2/10 Terrible

Deseree, Bronx

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Carlos

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Save your money
Stayed 1 night in Oct 2024

6/10 Okay

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
The general staff is very courteous and helpful. However the office staff for elite I interacted with was a nightmare. Mr.Corporan was extremely helpful and convinced my husband and myself to view elite options. We then sat with the most arrogant and unpleasant lady named Alicia. Myself and my spouse did not even get interrogated this way at our citizenship interview. By the time the manager came to speak to us (very nice gentleman Patrice) we were just over it. Alicia was so aggressive we just simply didn’t want to continue listening. Big shout out to SANDY at the beach bar. He’s the best and makes you feel at home!
Stayed 2 nights in Nov 2024

6/10 Okay

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
The general staff is very courteous and helpful. However the office staff for elite I interacted with was a nightmare. Mr.Corporan was extremely helpful and convinced my husband and myself to view elite options. We then sat with the most arrogant and unpleasant lady named Alicia. Myself and my spouse did not even get interrogated this way at our citizenship interview. By the time the manager came to speak to us (very nice gentleman Patrice) we were just over it. Alicia was so aggressive we just simply didn’t want to continue listening. Big shout out to SANDY at the beach bar. He’s the best and makes you feel at home!
Stayed 2 nights in Nov 2024

6/10 Okay

CARMEN L, Brooklyn

Liked: Staff & service
Stayed 7 nights in Oct 2024

6/10 Okay

Allison

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Cuando llegamos a la habitación 9316 y 9315 el inodoro parecía tener varios días sin lavar, olía mal y el ventilador del baño no funcionaba, la luz dentro de la ducha tampoco funcionaba bien, la comida en el comedor estaba muy rica pero para ser sincera la variedad antes era mejor. Fuera de eso las dinámicas y show son muy divertidos, la atención del staff es excelente, las piscinas se mantienen limpias y las áreas de alrededor también. Pase un momento agradable con mi familia en el resort.
Stayed 2 nights in Nov 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Unfortunately the food was really not. However we did pay for the lobster dinner that was excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos

Great
Stayed 2 nights in Oct 2024

10/10 Excellent

THELMARY

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent,
Stayed 2 nights in Oct 2024

8/10 Good

valbrun

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was good but they have to control some guesses they are too noisy after the night club
Stayed 5 nights in Oct 2024

6/10 Okay

Nicole Marie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I read a lot of bad reviews about this place. I decided to come with an open mind and heart. Check in was chaotic, i think they should hv someone in charge in the office at all times. My first room was a swim up in building 5. The fan didn’t work. I was told I was going to hv a bottle of champagne for my birthday. Nothing was in my room. An hour later while I was inside they decorated it was awkward. Kinda defeats the purpose to bring after I was in. Then I went to get some food. I thought the buffet was ok. There were a few flies I thought they could try to put fly fans up. Again something proper management could fix. It’s like this resort could be so much better with the right management. When I got back the promised bottle of EXPIRED champagne was in my room. I just laughed bc I was happy to be on vacation and I appreciated the effort. The guys selling the time shares were annoying. Maybe make a wrist band for people who are not interested so they know not to approach kind of like an do not disturb wrist band. Every turn someone yelling at me when I just want to enjoy really sucks. Also management should tell these men to leave single women alone. I can’t count how many times I was asked if I was married and for my number I just wanted to relax not be hounded. I want you to also know if ur a single woman coming u may be offered services u don’t want and didn’t ask for so be careful! Have security keep away beach vendors. Every 5 min someone ask u to buy stuff!!
Stayed 5 nights in Oct 2024

10/10 Excellent

Cinzia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Anania, Yonkers

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

4/10 Poor

Moises

Stayed 1 night in Oct 2024

2/10 Terrible

Darin

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
No hit water, air was in and out, bathroom was dirty, food was horrible. Stayed here twice. Was hoping the first time was just a mishap, but second time around was no different.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ismail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experiemce with very friendly staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Alex

Stayed 3 nights in Jun 2024

8/10 Good

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk customer service was not very good, but a manager helped to turn the experience around. We had some issues (door lock problem, non-working remote, and foliage in the swim up pool); they addressed most things quickly. The specialty restaurants were nice, and the nightly shows were entertaining. The buffet on the weekends was a mad house. I’m not sure that I will return.
Stayed 3 nights in Sep 2024

8/10 Good

marcos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is not good for children. There are not good attractions for little children. But the hotel is good for adults. And the personal or workers are excellents.
Stayed 2 nights in Oct 2024

4/10 Poor

francisco

Liked: Staff & service, property conditions & facilities
Checking is a 3PM but an Unexpected $40 dollars fee was charged to me just to have access to restaurant and facilities 2 hours before 3pm
Stayed 1 night in Oct 2024