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City Bay Hotel

2.0 star property
Hotel with a 24-hour front desk, a short walk to Halong Bay Marina

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Photo gallery for City Bay Hotel

Reception
Reception
Front of property
Deluxe Double or Twin Room
Double Room Single Use | View from room

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Minibar
Cable channels
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Minibar
Cable channels
  • City view
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Minibar
Cable channels
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Bidet
Minibar
Cable channels
  • City view
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
156B Le Thanh Tong Street, Ha Long, Quang Ninh

What's nearby

  • Halong Bay Marina - 6 min walk - 0.5 km
  • Quang Ninh Museum - 2 min drive - 1.9 km
  • Dragon Park - 7 min drive - 6.8 km
  • Ha Long International Cruise Port - 7 min drive - 6.5 km
  • Bai Chay Beach - 13 min drive - 7.1 km

Getting around

  • Cai Lan Station - 13 min drive
  • Haiphong (HPH-Cat Bi) - 53 min drive

Restaurants

  • ‪Highlands Coffee - ‬4 min walk
  • ‪GoGi House - Vincom Center Hạ Long - ‬3 min walk
  • ‪Rooftop Cafe & Bar - ‬4 min walk
  • ‪Bánh Cuốn Gốc Bàng - ‬5 min walk
  • ‪Pizza Hut - ‬4 min walk

About this property

City Bay Hotel

Hotel near Halong Bay Marina
Consider a stay at City Bay Hotel and take advantage of a terrace, dry cleaning/laundry services and a snack bar/deli. Guests can connect to free in-room WiFi.
Other perks include:
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe
  • A computer station, tour/ticket information and ATM/banking services
  • Luggage storage and a 24-hour front desk
Room features
All guest rooms at City Bay Hotel boast thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • 24-inch TVs with cable channels
  • Fridges, daily housekeeping and desks

Languages

English, Vietnamese

Similar properties

Executive Double Room | View from room

City Bay Palace Hotel

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very good, 102 reviews
The price is €57
includes taxes & fees
2 May - 3 May
City Bay Palace Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (surcharge)

Food and drink

  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 80 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

City Bay Hotel Halong
City Bay Hotel
City Bay Hotel Ha Long
City Bay Ha Long
Hotel City Bay Hotel Ha Long
Ha Long City Bay Hotel Hotel
Hotel City Bay Hotel
City Bay
City Bay Hotel Hotel
City Bay Hotel Ha Long
City Bay Hotel Hotel Ha Long

Frequently asked questions

Is City Bay Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at City Bay Hotel?

Self-parking is available for a fee.

What time is check-in at City Bay Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at City Bay Hotel?

Checkout is at noon.

Does City Bay Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 80 per vehicle applies.

Where is City Bay Hotel located?

Located in Hon Gai, this hotel is within a 10-minute walk of Long Tien Pagoda and Halong Bay Marina. Nha Tho Hon Gai Temple and Poem Mountain are also within 15 minutes.

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City Bay Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 21 reviews
Rating 8 - Good. 9 out of 21 reviews
Rating 6 - Okay. 4 out of 21 reviews
Rating 4 - Poor. 3 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

7.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Jian Kai

Liked: Staff & service, room comfort

Near to Vincom Centre and market

Average hotel. Nothing much to complaint except a moldy smell in the room due to the room being empty for a while. Near to Vincom Centre and wet market is a plus.
Stayed 1 night in Nov 2019

8/10 Good

JONGGU, HALONG

Liked: Cleanliness, amenities
한산하고 사람이 적어서 좋았습니다. 특별한 점은 없었으나 방이 깨끗하다는 느낌이 들어서 기분이 좋았습니다.
Stayed 1 night in Nov 2016

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
設備は標準的かとは思いますが、スタッフの方の対応が素晴らしいです。 英語もあまり得意でない私たちのために、フロントの方は一生懸命にいろんなことを説明してくれましたし、設備の不備や、使い方がわからないときはすぐに来て対応してくれました。 掃除もとても丁寧でした。 一点気になるのは、歯ブラシセットやタオルは無料のものと有料のものが両方置いてあり、ちょっと邪魔だなぁと思いました。 また、有料のコーヒーセットやカップ麺、お菓子などもおいてあるのでちょっと邪魔でした。 とはいえ、ハロン湾ツアーやハノイへの送迎手配もありましたので、便利でした。 立地も地元のマーケットのすぐ隣、少し歩いたところに大型のショッピングモールがあり、スーパーやレストランもあって、とても便利でした。 また、こちらに来ることがあれば利用したいと思います。
Stayed 4 nights in May 2019

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay!

Good hotel, great price but a short taxi ride away from the tourist area with the bars ect.
Stayed 3 nights in Nov 2018

8/10 Good

peku, pirkanmaa

Liked: Cleanliness, staff & service, room comfort
Harrastan kalastusta,kala satama lähellä paljon nähtävää minulle mukavia ihmisiä,iuoretori lähell,myös paikaallinen marketti,rauhallinen ympäristö.Alue hiljenee klo 19,ja herää klo 02 uuteen päivään
Stayed 4 nights in Mar 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Mauro, caorle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Halong City hotel City Bay

Ottima posizione vicino Market centro commerciale Baia di halong, Sun Wheel ecc. Pulito Staff accogliente sicuro. Consigliato
Stayed 3 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dårlig oplevelse hele vejen igennem

Dårlig oplevelse hele vejen igennem
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Amadeus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Fick en uppgradering utan att behöva betala någonting! Jättetrevliga och fick t.om. En lite present när vi checkade ut. Definitivt att rekommendera!!
Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Andy, Hanoi

Disliked: Property conditions & facilities, room comfort

部屋の清潔度は普通だがシャワーの温水が

泊まった部屋のシャワーが水しか出ず、その日はとても寒かったのでとても大変でした。 その他の設備は最低限に備えられており、フリーwi-fiも設置されていました。 ただ、フロントの方は英語が全く通じませんでした。
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Theresa, Essex

Liked: Cleanliness, property conditions & facilities, room comfort

Good clean hotel

Very clean spacious room in a quiet but central location. Hotel owners very considerate and very helpful. Would recommend.
This review was submitted before 2018 and has not been verified.

8/10 Good

Pekka

Liked: Cleanliness, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Liked: Cleanliness

Helt okej men inte mer

Vi stannade tre nätter och är överlag nöjda, minus är att personalen inte kan många ord engelska, vilket kan ställa till det en del.
This review was submitted before 2018 and has not been verified.

8/10 Good

Linda , Norway

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel, but the personel did not speak English

Good hotel room, everything was exellent. Comfort was very good, as well as the hotel facilities. However, the personal in the reception did not speak English at all. Also- since we had a room with a window - it would be better if we didn't look right into the neighbors house. There was also always an bad smell in the room.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

Affordable with basic amenities

This room was affordable with basic amenities. Good for a short stay while traveling through Halong Bay.
This review was submitted before 2018 and has not been verified.

8/10 Good

Johanna

Liked: Cleanliness, property conditions & facilities, room comfort

quality hotel

hotel is clean, big rooms and very comfortable.
This review was submitted before 2018 and has not been verified.

8/10 Good

James, UK

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel located 20 mins from Halong Bay Harbour

Stayed here for 1 night and was pleasantly surprised. I stayed in the 3* City Bay Palace not the 2* city bay (both part of the same company and within a stones throw of eachother). Room was very modern with nice bathroom, air con, double bed that was actually comfortable and a Tv that allowed me to watch the sport at 3 in the morning (with the english time difference) without having to leave the hotel! My only qualms would be that the staff do not speak very good english at all which is surprising for a hotel that seems quite classy and also the hotel restaurant food wasnt great so would reccomend going out to eat. Other than that it was very nice. Just make sure its the City Bay Palace and NOT the City Bay Hotel as i understand it is considerably inferior(through other reviews not personal experience).
This review was submitted before 2018 and has not been verified.

6/10 Okay

kin tsiang

This review was submitted before 2018 and has not been verified.

4/10 Poor

Alicia, Sevilla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

De perdidos al rio

Nos anularon la reserva x el morro, ya que como no fuimos la primera noche x motivos de itinerarios va y anulan la segunda x el morro sin decirnos nada y sin avisar (pero eso si nos la cobran del tirón los dos días), con lo cual llegamos y no teníamos habitación, gracias a dios, que tienen al lado un hotel de la misma compañía y con mejores condiciones que el que habíamos reservado y x hay nos pudimos escapar, pero el servicio cortito con sifón. Vamos unos caraduras...
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice quaint

It was easy access to reach the cruises at ha long bay
This review was submitted before 2018 and has not been verified.

8/10 Good

Lindsey, Sherwood Park

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Bay City

Unfortunately I was sick the entire time I stayed here so I was confined to my room, luckily the bed was very comfortable, and the room itself was beautiful. The location was good, and there were lots of shops around for me to buy medicine and juice and such, but I had no view out my window other than a concrete waterfall. Because I was sick, I ate in the hotel a lot and the food selection was poor, room service was terrible, I had to walk down to the restaurant to order as no one was answering the phone. Food service was fast, but the food just ok.
This review was submitted before 2018 and has not been verified.

4/10 Poor

SERGE, STRASBOURG

Disliked: Property conditions & facilities, room comfort

Mauvaise surprise a l arrivee a l 'hotel

Hotel complet a notre arrive suite a une confusion entre l hotel City bay palace et City Bay. La reservation a ete faite pour un hotel 3 etoiles qui au final était pour un 2 etoiles et qui et qui était complet. La receptionniste semblait être au courant car a l arrivee on a eu le choix de renoncer a la reservation ou d'acceper une chambre dans un autre hotel a cote du local des femmes de menage sans fenêtre. A 20H on ne pouvait qu'accepter la proposition, au final réveil par le bruit des 6 h du matin.