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"This place is great for a first time visit. There are 24hr convenience stores and some restaurants if you get hungry. Bars, shops and entertainment are just a few steps walking out of the hotel and there a taxis in the entrance. Staff is helpful and nice. "

"Nice location "

"The location was nice. The staff was very friendly and nice as well. There are plenty of restaurants within the hotel and just steps away from the back entrance which was so convenient after a long day os sightseeing. What I did not like was the hot hallways to your room are with no ac and it seems they turn off the AC to the rooms in the wee hours because it would be so warm in the middle of the night and the thermostat would not respond. But during the day, it seemed to be fine. Also, they are skimpy with coffee pods and do not leave them in your room! They have a way to scan for them using a QR code but it did not work. My husband went out to find a housekeeper and asked for a few which we received 4 so we used 2 that morning and later that day when we returned housekeeping had taken two pods back so we had zero again for the following morning! So for a 6 night stay for two rooms we basically had two pods to use! So cheap about that it was flabbergasting! Anyways, aside from being cheap with small stuff like that everything else was nice. "

"The location of the hotel was Awesome!! Close to the subway, restaurants and stores! I will stay here again the next time I visit Yokohama."

"Friendly staff "

"Good location and close to metro Can monitor your washer and dryer on TV."

"Shinagawa Prince has excellent services and facilities. An envelope had arrived for us in advance, and the staff gave it to us as soon as we checked in. The hotel has multiple shopping and dining option, has a Seven Eleven for all our last minute food or toiletry needs. It's within 5 minutes of walking to a major train station which is connected to several shopping malls. It's been a great experience living at Shinagawa Prince Hotel."

"Good "

"Service was absolutely great-wonderfully friendly and attentive. A maintenance issue with our room was handled immediately and with great courtesy and professionalism. Just terrific service everywhere, from check in to bar."