Hainaut Province Holidays

There is no parking as advertised. Something wrong with drain as the smell in the bathroom was unbearable. There was a nice chandelier but only 1 bulb in it. There was a coffee machine but no coffee pods, eventually we got them from restaurant downstairs. The key for the room is the same as key for the outside door which means, that all rooms have the same key and anyone can come to your room at any time. The room has so much potential but it felt like they don’t really care about anything. There is no working contact number for the property, so if anything happens (like you lose your key), you cannot contact them after 11 pm. The number on Expedia or google does not work.

We booked this hotel during their soft opening and despite some final details being worked on, everything and everyone was lovely. While the location is prime, we didn't want to leave the hotel. The room had a great ambiance, the bed was very comfy, and breakfast was delicious.

The hotel is nice and as we travelled during Xmas period - it was nice, cosy and warm. However, a few massive disadvantages in the room: the shower doesn't have either a door or a curtain, a toilet's light was a movement sensitive, so literally you do your stuff there in complete darkness (sorry for details, but it was just awful!!!) and a host was cool about it saying that nobody ever asked questions about and made me feel bad like I was demanding fool... So it is a nice hotel, a great location, but these two things is such a turn off...

Nice decor and lovely receptionist.

WiFi was drop constantly. It would happen every 5 minutes. After I mentioned it to the staff it did get better but it would still happen throughout the day. This was not a huge deal but became frustrating when I was try to address an issue with a previous hotel and the WiFi would drop and it delayed my conversation with them.