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Hakone Hotel

4.0 star property
Lakefront hotel with 2 restaurants and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hakone Hotel

Exterior
Hot springs
Public bath
View from room
Separate bathtub and shower, free toiletries, hair dryer, slippers

Reviews

8.6 out of 10

Excellent

Guests liked:

Friendly staff, spacious rooms

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
The price is €197
includes taxes & fees
10 Dec - 11 Dec

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Premium Fourth Room with Lake View, Non Smoking with French Dinner at 6pm

In-room safe, desk, free WiFi, bed sheets

Premium Fourth Room with Lake View, Non Smoking with French Dinner at 6pm

Highlights

Air conditioning
Heating
Fridge
LED TV
Private bathroom
Hairdryer
Toilet with electronic bidet
Separate bath and shower
  • Lake view
  • Sleeps 6
  • 4 Single Beds

View all photos for Moderate twin room, Non Smoking with French Dinner at 6pm

In-room safe, desk, free WiFi, bed sheets

Moderate twin room, Non Smoking with French Dinner at 6pm

Highlights

Air conditioning
Heating
Fridge
LED TV
Private bathroom
Hairdryer
Toilet with electronic bidet
Separate bath and shower
  • Partial lake view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Suite, Lake View, Non Smoking, with French Dinner at 6pm

In-room safe, desk, free WiFi, bed sheets

Suite, Lake View, Non Smoking, with French Dinner at 6pm

Highlights

Air conditioning
Heating
Fridge
LED TV
Private bathroom
Hairdryer
Toilet with electronic bidet
Separate bath and shower
  • Lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Japanese style Room with Lake View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Japanese style Room with Lake View, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 88 sq m
  • Lake view
  • Sleeps 6
  • 2 Single Futons

View all photos for Junior Suite with Balcony and Lake View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Junior Suite with Balcony and Lake View, Non Smoking

Highlights

Balcony
Air conditioning
Heating
Fridge
LED TV
Separate bedroom
Private bathroom
Hairdryer
  • 55 sq m
  • Lake view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Double Room with Lake View, Non Smoking with French Dinner at 6pm

In-room safe, desk, free WiFi, bed sheets

Double Room with Lake View, Non Smoking with French Dinner at 6pm

Highlights

Air conditioning
Heating
Fridge
LED TV
Private bathroom
Hairdryer
Toilet with electronic bidet
Separate bath and shower
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room with Lake View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room with Lake View, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 38 sq m
  • Lake view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior twin room -2nd and 3rd Floor,Non Smoking,with French Dinner at 6pm

In-room safe, desk, free WiFi, bed sheets

Superior twin room -2nd and 3rd Floor,Non Smoking,with French Dinner at 6pm

Highlights

Air conditioning
Heating
Fridge
LED TV
Private bathroom
Hairdryer
Toilet with electronic bidet
Separate bath and shower
  • Lake view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Double Room with Lake View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Double Room with Lake View, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room with Lake View, Non Smoking (Upper floor)

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room with Lake View, Non Smoking (Upper floor)

Highlights

Air conditioning
Heating
Fridge
LED TV
Private bathroom
Hairdryer
Toilet with electronic bidet
Separate bath and shower
  • 38 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite with Balcony and Lake View,Non Smoking with French Dinner at 6pm

In-room safe, desk, free WiFi, bed sheets

Junior Suite with Balcony and Lake View,Non Smoking with French Dinner at 6pm

Highlights

Balcony
Air conditioning
Heating
Fridge
LED TV
Separate bedroom
Private bathroom
Hairdryer
  • Lake view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Suite with Balcony and Lake View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Suite with Balcony and Lake View, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 82 sq m
  • Lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Moderate Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Moderate Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Private bathroom
Hairdryer
Toilet with electronic bidet
  • 34 sq m
  • Partial lake view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Japanese-style Rooms, Non Smoking with French Dinner at 6pm

In-room safe, desk, free WiFi, bed sheets

Japanese-style Rooms, Non Smoking with French Dinner at 6pm

Highlights

Air conditioning
Heating
Fridge
LED TV
Private bathroom
Hairdryer
Toilet with electronic bidet
Separate bath and shower
  • Lake view
  • Sleeps 6
  • 2 Single Futons

View all photos for Premium Fourth Room with Lake View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Premium Fourth Room with Lake View, Non Smoking

Highlights

Air conditioning
Heating
Fridge
LED TV
Private bathroom
Hairdryer
Toilet with electronic bidet
Separate bath and shower
  • 110 sq m
  • Lake view
  • Sleeps 6
  • 4 Single Beds

View all photos for Superior twin room Upper floor, Non Smoking with French Dinner at 6pm

In-room safe, desk, free WiFi, bed sheets

Superior twin room Upper floor, Non Smoking with French Dinner at 6pm

Highlights

Air conditioning
Heating
Fridge
LED TV
Private bathroom
Hairdryer
Toilet with electronic bidet
Separate bath and shower
  • Lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for Japanese-Style Room with Lake View-Non-Smoking

Coffee and/or coffee maker

Japanese-Style Room with Lake View-Non-Smoking

  • Sleeps 6
  • 4 Single Futons

View all photos for Suite with Lake View

In-room safe, desk, free WiFi, bed sheets

Suite with Lake View

  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Fourth Room

In-room safe, desk, free WiFi, bed sheets

Premium Fourth Room

  • Sleeps 4
  • 2 Single Beds

View all photos for Japanese-Style Room-Non-Smoking

Coffee and/or coffee maker

Japanese-Style Room-Non-Smoking

  • Sleeps 6
  • 4 Single Futons

View all photos for Superior Twin Room

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

In-room safe, desk, free WiFi, bed sheets

Junior Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room (Upper floor)

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room (Upper floor)

  • Sleeps 2
  • 2 Double Beds

View all photos for Moderate Twin Room-Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Moderate Twin Room-Non-Smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, Lake View, Non Smoking, with French Dinner at 6 Pm

In-room safe, desk, free WiFi, bed sheets

Suite, Lake View, Non Smoking, with French Dinner at 6 Pm

  • Sleeps 2
  • 2 Double Beds

View all photos for Moderate Twin Room

In-room safe, desk, free WiFi, bed sheets

Moderate Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for King Room with Lake View

In-room safe, desk, free WiFi, bed sheets

King Room with Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room with Lake View, Non Smoking with French Dinner at 6 Pm

In-room safe, desk, free WiFi, bed sheets

Double Room with Lake View, Non Smoking with French Dinner at 6 Pm

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite With Balcony And Lake View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Junior Suite With Balcony And Lake View, Non Smoking

  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior

The Prince Hakone Lake Ashinoko

Hot tub
Spa
Parking included
Free WiFi
8.6 out of 10, Excellent, (705)
The price is €244
includes taxes & fees
18 Dec - 19 Dec
The Prince Hakone Lake Ashinoko
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About the area

Map
65 Hakone Hakone-Machi, Kanagawa, Hakone, Kanagawa-ken, 250-0521

What's nearby

  • Lake Ashi - 6 min walk - 0.6 km
  • Hakone Shrine - 5 min drive - 3.1 km
  • Hakone Kowakien Yunessun - 10 min drive - 9.3 km
  • Hakone Open Air Museum - 11 min drive - 10.2 km
  • Ōwakudani - 15 min drive - 12.4 km

Getting around

  • Kowakidani Station - 9 min drive
  • Hakone Miyanoshita Station - 11 min drive
  • Tokyo (HND-Haneda) - 96 min drive

Restaurants

  • ‪箱根神社 お休処 - ‬5 min drive
  • ‪Bakery&Table箱根 - ‬18 min walk
  • ‪深生そば - ‬17 min walk
  • ‪湖畔荘 - ‬3 min drive
  • ‪あしのこ茶屋 - ‬18 min walk

About this property

Hakone Hotel

Upscale hotel near Lake Ashi
Near Hakone Shrine, Hakone Hotel provides an indoor mineral hot spring (onsen), a garden and a bar. For some rest and relaxation, visit the 2 hot springs. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi.
Other perks include:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), hot springs on-site and a front desk safe
  • A banquet hall, a vending machine and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hakone Hotel have comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with separate baths/showers and toilets with electronic bidets
  • Fridges, coffee/tea makers and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,200 to 3,200 for adults and JPY 900 to 2,100 for children
  • 2 restaurants
  • A bar/lounge

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • On a lake

Spa

  • 2 hot springs
  • Hot springs open from 2:00 PM - midnight
  • Hot springs water temperature - 41 ºC
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1923
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - midnight
Front desk staffed during limited hours
Meals and bedding are not included in the Breakfast Included rate for children ages 0-5.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 3200 to 3200 for adults and JPY 900 to 2100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 2:00 PM to midnight
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Guests with tattoos are not able to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hakone Hotel
Hotel Hakone
Hakone Hotel Machi
Hakone Hotel Hotel
Hakone Hotel Hakone
Hakone Hotel Hotel Hakone

Frequently asked questions

Is Hakone Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hakone Hotel?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Hakone Hotel on 10 Dec 2024 start from €197.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hakone Hotel?

Self-parking is free at this property.

What time is check-in at Hakone Hotel?

Check-in start time: 3 PM; check-in end time: 11 PM.

What time is check-out at Hakone Hotel?

Checkout is at 11 AM.

Where is Hakone Hotel located?

Situated on a lake, this hotel is within a 10-minute walk of Hakone Karakuri Museum and Lake Ashi. Hakone Ekiden Museum and Hakone Sekisho are just steps away.

Hakone Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 301 out of 637 reviews" "
Rating 8 - Good. 237 out of 637 reviews" "
Rating 6 - Okay. 77 out of 637 reviews" "
Rating 4 - Poor. 17 out of 637 reviews" "
Rating 2 - Terrible. 5 out of 637 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kazue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good view
Stayed 2 nights in Oct 2024

8/10 Good

Yan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great except price

8/10 Good

Fabio

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The location of the property is amazing right in front of Lake Ashi. Beautiful views and close to trails and historical areas. The hot spring spa (onsen) are very nice and clean. The hotel itself is old and a bit dated but still worth it.
Stayed 1 night in Oct 2024

2/10 Terrible

liwei

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I am very shocked and disappointed with this property, especially since the room's condition resembles a 90's style with 70's facilities. The carpet is stained with coffee drops, and it's dirty, dark, and uncomfortable. They don’t provide body lotion in a $900/night room. I never expected Japan's renowned resort to be like this. The food is not delicious either; the breakfast in particular makes you feel like you don't want to return. Overall, I am very disappointed, and I don’t think it's worth it.
Stayed 2 nights in Oct 2024

8/10 Good

Esther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was going to charge us again for our child even when my reservations that was prepaid showed 2 adults & 1 child. I had to keep insisting even when I showed our booking included a child.
Stayed 1 night in Oct 2024

10/10 Excellent

Maximilian

Stayed 1 night in Aug 2024

6/10 Okay

Bofei

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is old. The hot spring is too hot
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place! Perfect Location!
The place is amazing. Big room, high ceilings. Great view! On the negative side elevator doesn’t go to the 2nd floor rooms.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing resort stay with great view of Lake Ashi.
Stayed 2 nights in May 2024

8/10 Good

Colleen, Hoppers Crossing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel but using the hot water in the bathroom was a problem. A lot of water was wasted before it became warm to have a shower.
Stayed 4 nights in May 2024

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Jennifer, west kelowna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotels is very peaceful. There is nothing like ending your night on the grass while looking at the Mt. Fuji sunset. We loved our stay. They even included kids skippers. The onsen has Mt Fuju views depending the day you go. The rooms are big, I recommended the water view.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely enjoyed my stay. The room was clean and had a wonderful view of the lake. Even got to see Mt. Fuji! It was quiet and easy to access public transportation, especially using the Hakone Freepass.
Stayed 2 nights in Apr 2024

8/10 Good

Hong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious room with lake views
Stayed 1 night in Apr 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serene and comfortable
We reserved Junior Suite with a balcony and view of the lake. Our room was spacious and the view was gorgeous. The room was also very spacious and comfortable. Hakone Hotel is walking distance to the Hakone shrine (which is also easily accessible by bus) as well as the Hakone Checkpoint and Onshi-Hakone Park. We highly recommend this hotel!
Stayed 1 night in Mar 2024

6/10 Okay

Annie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location & great view of lake Ashi. Osen was enjoyable & nice. Walkable to river cruise. Didn’t like diner and breakfast that much, very small portions and minimal selections.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Stayed 2 nights in Mar 2024

8/10 Good

michaeljwile

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kirk, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay here. Very quiet in the area in March. Several food establishments were not open or had limited hours. Staff was very friendly and helped me book a side trip.
Stayed 2 nights in Feb 2024

6/10 Okay

rebekah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Samad

Stayed 3 nights in Dec 2023

8/10 Good

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023