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Matsuzakaya Honten

4.0 star property
Adults-only ryokan with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for Matsuzakaya Honten

Exterior detail
Executive Family Room with Hot Spring Open-Air Bath(Gyokoso) | Bathroom
Premium Room with Tatami Area and Open-Air Bath B | Living room
Basic Twin Room, Non Smoking
Standard Twin Room

Reviews

10 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
The current price is €923
includes taxes & fees
1 May - 2 May

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Executive Family Room with Hot Spring Open-Air Bath(Sensintei)

Executive Family Room with Hot Spring Open-Air Bath(Sensintei)

Executive Family Room with Hot Spring Open-Air Bath(Sensintei)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Electric kettle
  • 92.4 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking

Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking

Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Electric kettle
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room with Tatami Area A

Standard Room with Tatami Area A

Standard Room with Tatami Area A

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Minibar
Free bottled water
Desk
  • Mountain view
  • 59 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room with Tatami Area and Open-Air Bath A

Premium Room with Tatami Area and Open-Air Bath A

Premium Room with Tatami Area and Open-Air Bath A

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Electric kettle
Minibar
  • Mountain view
  • 48.7 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Room with Tatami Area and Open-Air Bath

Luxury Room with Tatami Area and Open-Air Bath

Luxury Room with Tatami Area and Open-Air Bath

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Electric kettle
Minibar
  • Mountain view
  • 75 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Twin Room, Non Smoking

Minibar, in-room safe, desk, free WiFi

Basic Twin Room, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Spring-water bath
Hairdryer
Private bathroom
Electric kettle
Minibar
Free bottled water
  • Mountain view
  • 55.3 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Electric kettle
Minibar
  • Mountain view
  • 67.2 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Family Room with Hot Spring Open-Air Bath(Gyokoso)

Executive Family Room with Hot Spring Open-Air Bath(Gyokoso)

Executive Family Room with Hot Spring Open-Air Bath(Gyokoso)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Electric kettle
  • 74.9 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Premium Room with Hot Spring Open-Air Bath(Tokiwa), Non Smoking

Minibar, in-room safe, desk, free WiFi

Premium Room with Hot Spring Open-Air Bath(Tokiwa), Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Electric kettle
Minibar
  • 88 sq m
  • Sleeps 4
  • 2 Large Single Beds OR 2 Single Futons

View all photos for Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking

Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking

Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Electric kettle
Minibar
  • Mountain view
  • 88 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons OR 2 Single Futons

View all photos for Premium Room with Tatami Area and Open-Air Bath B

Premium Room with Tatami Area and Open-Air Bath B | Living room

Premium Room with Tatami Area and Open-Air Bath B

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Electric kettle
Minibar
  • Mountain view
  • 57.3 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking

Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking

Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Electric kettle
Minibar
  • 75 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 2 Single Futons

View all photos for Deluxe Room with Indoor Hot Spring Bath(Kumoi), Non Smoking

Minibar, in-room safe, desk, free WiFi

Deluxe Room with Indoor Hot Spring Bath(Kumoi), Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Electric kettle
Minibar
  • Mountain view
  • 89 sq m
  • Sleeps 4
  • 2 Large Single Beds OR 2 Single Futons
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About the area

Map
57 Ashinoyu, Hakone, Kanagawa, 250-0523

What's nearby

  • Hakone Kowakien Yunessun - 4 min drive - 4.6 km
  • Hakone Open Air Museum - 5 min drive - 5.4 km
  • Lake Ashi - 5 min drive - 4.3 km
  • Hakone Shrine - 6 min drive - 4.2 km
  • Ōwakudani - 11 min drive - 10.5 km

Getting around

  • Kowakidani Station - 5 min drive
  • Hakone Miyanoshita Station - 7 min drive
  • Tokyo (HND-Haneda) - 103 min drive

Restaurants

  • ‪Bakery&Table箱根 - ‬4 min drive
  • ‪湖畔荘 - ‬4 min drive
  • ‪甘酒茶屋 - ‬6 min drive
  • ‪Cheese Terrace - ‬3 min drive
  • ‪腸詰屋芦ノ湖店 - ‬4 min drive

About this property

Matsuzakaya Honten

Upscale ryokan near Hakone Kowakien Yunessun
Take advantage of an indoor mineral hot spring (onsen), an arcade/games room and a fireplace in reception at Matsuzakaya Honten. For some rest and relaxation, visit the hot springs. Free in-room WiFi and a restaurant are available to all guests.
Additional perks include:
  • Free self-parking
  • Local cuisine breakfast (surcharge), hot springs on-site and luggage storage
  • A 24-hour front desk, multilingual staff and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Matsuzakaya Honten feature comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Hairdryers and soap
  • Heating, daily housekeeping and desks

Languages

English, Japanese

Similar properties

Exterior

Hakone Kowakien TEN-YU

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 1,356 reviews
The price is €597
includes taxes & fees
18 Apr - 19 Apr
Hakone Kowakien TEN-YU

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee
  • A restaurant

Things to do

  • Arcade/game room
  • Hot spring

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains

Spa

  • Hot spring
  • Hot springs open from 3:00 PM - 9:30 PM
  • Hot springs water temperature - 42 ºC
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe
  • Tatami (woven mat) flooring
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 12 are not allowed at this adults-only property; all guests 12 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Hot springs access available from 3:00 PM to 9:30 PM
Guests under 12 years old are not permitted at this adults-only property
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Matsuzakaya Honten Inn Hakone
Matsuzakaya Honten Inn
Matsuzakaya Honten Hakone
Matsuzakaya Honten Ryokan
Matsuzakaya Honten Hakone
Matsuzakaya Honten Ryokan Hakone

Frequently asked questions

Is Matsuzakaya Honten pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Matsuzakaya Honten?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at Matsuzakaya Honten on 1 May 2025 start from €921.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Matsuzakaya Honten?

Self-parking is free at this property.

What time is check-in at Matsuzakaya Honten?

Check-in start time: 3 PM; check-in end time: 7 PM. After-hours check-in is not available.

What time is check-out at Matsuzakaya Honten?

Checkout is at 11 AM.

Where is Matsuzakaya Honten located?

Located in Ashinoyu, this ryokan is 0.7 mi (1.2 km) from Buddhist Stoneworks at Motohakone and within 3 miles (5 km) of Lake Ashi and Hakone Kowakien Yunessun. Hakone Shrine is 2.5 mi (4.1 km) away.

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Matsuzakaya Honten Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 134 out of 144 reviews
Rating 8 - Good. 8 out of 144 reviews
Rating 6 - Okay. 1 out of 144 reviews
Rating 4 - Poor. 1 out of 144 reviews
Rating 2 - Terrible. 0 out of 144 reviews

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pia

Beautifully kept, historic ryokan with own hotspring.
Stayed 1 night in Nov 2024

10/10 Excellent

Mai Thuy

Amazing service and hospitality!
Stayed 1 night in Nov 2024

10/10 Excellent

Nicholas

The property, Onsen, staff and food made this stay incredible. So much history to see too. No detail was skipped. Easily the best place I’ve ever stayed .
Stayed 1 night in Dec 2024

10/10 Excellent

Isabella

Great experience, great staff, great accommodation and great food.
Stayed 1 night in Jun 2024

10/10 Excellent

Emmanuel

The staff was extremely friendly and helpful, the food was amazing and the peace and serenity was unmatched!
Stayed 1 night in May 2024

10/10 Excellent

Fanling

What a great experience!
Stayed 1 night in Sep 2024

10/10 Excellent

Danielle

Lovely staff, service, food, and onsens!
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

great stay in Hakone, great food and relaxing hot springs. easily accessible via the H bus. highly recommend the mini museum detailing the history of the inn
Stayed 1 night in May 2024

10/10 Excellent

Tanja

Incredible property, wonderful friendly staff, exclusive authentic food & lovely room. I highly recommend this hotel.
Stayed 2 nights in Jul 2023

10/10 Excellent

Lior

The best onsan
Great staff. Excellent diner. Excellent privet onsan
Stayed 2 nights in Apr 2024

10/10 Excellent

Edward

A traditional ryokan, with excellent service and food. A beautiful place to stay. Easy to get to by bus from Odawara
Stayed 2 nights in Aug 2023

10/10 Excellent

Martha Francis Villarreal

All was great. We really enjoyed our stay, the food was amazing, the place is beautiful.
Stayed 2 nights in Aug 2023

10/10 Excellent

Neil

our fourth trip to Japan and this was one of the most special experiences.
Stayed 1 night in Mar 2024

10/10 Excellent

Man Yee

Excellent service and good dinning experience
Stayed 1 night in Jan 2023

10/10 Excellent

Ryan

What an amazing experience. Very memorable. Amazing treatment from staff - We felt very special. The onsen was very unique experience - Loved it. Hiking the surrounding area was very beautiful! We recommend to anyone staying in Hakone!
Stayed 2 nights in May 2024

10/10 Excellent

Kyoung Jun

Nice dinner, nice service
Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Probably the best hotel I've ever stayed in. An incredible property that's over 300 years old. The staff is top notch and the food is amazing.
Stayed 2 nights in Oct 2023

10/10 Excellent

Anna

Absolutely unique experience in traditional ryokan. Book private onsen when you check in, and just immerse yourself into quietness atmosphere. Highly recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Hong Yi

Very good Onsen ryokan with rich history. Excellent service and high quality japanese kaiseki cuisine. we requested to have cooked fish instead of sashimi, the hotel cooked the fish perfectly.
Stayed 1 night in Jan 2024

10/10 Excellent

Elisabeth

One of my best hotels experiences ever!
The experience we had was simply fantastic! The onsens are so nice, the food is amazing and the rooms are beautiful. The staff made sure we had everything we needed, and were so friendly and welcoming. The complimentary bar was great as well. I had high expectations after reading the great reviews and it was better than I even thought!
Stayed 1 night in Feb 2024

10/10 Excellent

Stephen

Thank you for our stay at your Ryoken. All the staff were so attentive and the restaurant was amazing, even catering to my fussy eating.
Stayed 2 nights in Jul 2023

10/10 Excellent

JunHong

Very kind staff in restaurant and who are in charge of front desk
Stayed 2 nights in Nov 2023

10/10 Excellent

Sudev

Beautiful very quaint. Traditional Japanese style Royokan. Lovely staff. Felt very welcome. They accommodated my son’s food allergies and we are vegetarian so they made a whole vegetarian vegan eight course menu for us
Stayed 1 night in Apr 2024

10/10 Excellent

Lai Shan

We enjoyed the stay and the service was very good! The staff serving us dinner was friendly and helpful. Open bath onsen was amazing. Highly recommended if you want a healing trip in Hakone. And adorable free drinking bar and cute public lounge.
Stayed 1 night in Oct 2023

10/10 Excellent

Danyi

Wow, this place is so beautiful and authentic. We only spent one night there but what an experience! The food, service, onsen and the room all surpassed my expectations. The ryokan is simply perfect. We will be back for sure. Thank you!
Stayed 1 night in Dec 2023