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The Prince Hakone Lake Ashinoko

4.0 star property
Rejuvenate by soaking up natural beauty of Lake Ashi’s surroundings while indulging spa treatments like massages and saunas.

Choose dates to view prices

Photo gallery for The Prince Hakone Lake Ashinoko

Exterior
Indoor spa tub
Exterior
Superior Twin Room, Non Smoking, Annex Building | View from room
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry
  • Spa
The current price is €243
includes taxes & fees
19 Feb - 20 Feb

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Twin Room, Non Smoking, Garden View

View from room

Standard Twin Room, Non Smoking, Garden View

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room, Non Smoking, Lake View

Exterior

Twin Room, Non Smoking, Lake View

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 38 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Quadruple Room, 2 Double Beds, Non Smoking

Superior Quadruple Room, 2 Double Beds, Non Smoking

Superior Quadruple Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
  • 40.4 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Non Smoking

Double Room, Non Smoking | Exterior

Double Room, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Forest View Twin Room Non Smoking

Minibar, in-room safe, desk, laptop workspace

Forest View Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room with Lake View Non smoking

Minibar, in-room safe, desk, laptop workspace

Twin Room with Lake View Non smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room Non smoking

Minibar, in-room safe, desk, laptop workspace

Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

Garden View Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Suite Room Non-smoking

Minibar, in-room safe, desk, laptop workspace

Suite Room Non-smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room Annex Building Non Smoking

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room Annex Building Non Smoking

  • Sleeps 4
  • 2 Double Beds

Triple Room with Garden View-Non Smoking

  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed

Twin Room with Mt. Fuji View

  • Sleeps 3
  • 2 Double Beds

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Hyatt Regency Hakone Resort and Spa

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, (893)
The price is €239
includes taxes & fees
18 Feb - 19 Feb
Hyatt Regency Hakone Resort and Spa
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About the area

Map
144 Moto-hakone, Hakone, Kanagawa-ken, 250-0592

What's nearby

  • Lake Ashi - 2 min drive
  • Hakone Shrine - 5 min drive
  • Ōwakudani - 7 min drive
  • Hakone Kowakien Yunessun - 10 min drive
  • Hakone Ropeway - 10 min drive

Getting around

  • Kowakidani Station - 11 min drive
  • Hakone Miyanoshita Station - 13 min drive
  • Tokyo (HND-Haneda) - 106 min drive

Restaurants

  • ‪箱根神社 お休処 - ‬5 min drive
  • ‪Bakery&Table箱根 - ‬5 min drive
  • ‪深生そば - ‬5 min drive
  • ‪湖畔荘 - ‬4 min drive
  • ‪あしのこ茶屋 - ‬5 min drive

About this property

The Prince Hakone Lake Ashinoko

Upscale hotel near Lake Ashi
At The Prince Hakone Lake Ashinoko, you can look forward to an indoor mineral hot spring (onsen), a corner/local shop and a terrace. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), free train station pick-up and hot springs on-site
  • Concierge services, massage treatment rooms and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 134 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Highchairs and children's dinnerware
  • Bidets, shower/bath combinations and free toiletries
  • LCD TVs with digital channels
  • Fridges, electric kettles and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free train station pick-up shuttle from 11:30 AM to 4:00 PM
  • Train station shuttle at scheduled times
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 4,600 to 5,750 for adults and JPY 1,380 to 2,760 for children
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Hot springs
  • Library
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Children's dinnerware
  • Grocery/convenience store
  • Highchair
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • On a lake
  • Terrace

Full-service spa

  • Hot springs
  • In-room massages
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Roundtrip train station shuttle service departs from Odawara station to the property at 11:45 AM, 2 PM, and 4:10 PM. Return departures to Odawara station are 10:30 AM, 1 PM, and 3:10 PM.
Additional fees apply to children 0-5 years old for breakfast and dinner.
Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4600 to 5750 for adults and JPY 1380 to 2760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hakone Prince
Prince Aparthotel Hakone
Prince Hakone
Prince Hotel Hakone Machi
The Prince Hakone Hotel Hakone-Machi
Prince Hakone Lake Ashinoko Aparthotel
Prince Ashinoko Aparthotel
Prince Hakone Lake Ashinoko
Prince Ashinoko
The Prince Hakone
The Prince Hakone Ashinoko
The Prince Hakone Lake Ashinoko Hotel
The Prince Hakone Lake Ashinoko Hakone
The Prince Hakone Lake Ashinoko Hotel Hakone

Frequently asked questions

Is The Prince Hakone Lake Ashinoko pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Prince Hakone Lake Ashinoko?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at The Prince Hakone Lake Ashinoko on 19 Feb 2025 start from €242.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Prince Hakone Lake Ashinoko?

Self-parking is free at this property.

What time is check-in at The Prince Hakone Lake Ashinoko?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at The Prince Hakone Lake Ashinoko?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Prince Hakone Lake Ashinoko located?

Located in Motohakone, this spa hotel is within 1 mile (2 km) of Hakone Komagatake Ropeway and Lake Ashi. Hakone Shrine is 1.5 mi (2.4 km) away.

The Prince Hakone Lake Ashinoko Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 373 out of 727 reviews
Rating 8 - Good. 245 out of 727 reviews
Rating 6 - Okay. 63 out of 727 reviews
Rating 4 - Poor. 28 out of 727 reviews
Rating 2 - Terrible. 18 out of 727 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and very relaxing. Staff so helpful with excellent service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Leilei, Sunnyvale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 2 nights in Dec 2024

8/10 Good

Annan

Liked: Staff & service
Need some transportation to attractions
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property on Lake Ashinoko with stunning views of Mt Fuji. Extremely close to the rope-way that takes you up to the shrine on the mountain with even more breathtaking views. Lovely rooms, helpful staff. Dining options are limited to the hotel as it is too remote to get anywhere else. Nice outdoor onsen
Stayed 2 nights in Dec 2024

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Fangqiu, Newmarket

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice decoration, friendly staff, decent food, good facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Marina

Stayed 2 nights in Nov 2024

10/10 Excellent

Fabian, anacortes

Travelled with group
Liked: Cleanliness, amenities
Location, bfast, hospitality
Stayed 1 night in Dec 2024

6/10 Okay

Jazzlyn

Stayed 1 night in Nov 2024

10/10 Excellent

WEIJUN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful
Stayed 2 nights in Nov 2024

10/10 Excellent

Qiuyi

Stayed 1 night in Nov 2024

8/10 Good

Christian

Stayed 1 night in Nov 2024

10/10 Excellent

Richard, London

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience in Hakone. Staff was excellent. Food good. Transportation by hotel worked well.
Stayed 3 nights in Nov 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a nice stay
We stayed here at the end of our Japan trip. The service was incredible, everyone was hopping up to help whenever we needed. Huang at the bell service specifically was very helpful to us. She helped us from start to finish. Food is expensive and there really isn’t another breakfast or dinner option around as most restaurants nearby close at 3-4pm. The food was good but not sure about value there. The room was spacious and there was a king bed which is hard to come by in Japan so we enjoyed that. The decor is definitely dated but from what we saw, majority of the clientele are older folks so they probably enjoy it. Atmosphere was very relaxing and we saw Mount Fuji everyday of our trip from the lawn of the hotel. There’s a free shuttle from Okawara Station, just be sure to book in advance on their website and there’s also a free shuttle to and from the town area of Hakone each day which was fabulous. Overall a nice stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Farida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax and recharge.
Great hotel, nice and beautiful location, friendly and helpful staff. The amenities are a little outdated, but feels very authentic and everything works well.
View of mount Fuji from a room balcony
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly five star accommodation in an immaculate setting. The level of service is actually six star. The hot springs (Onsen) were well kept and stocked with soaps and lotions and grooming aids. We dined at the well stocked buffet because we were there for one night but a longer stay would have included the French and Japanese cuisine.
Stayed 1 night in Nov 2024

10/10 Excellent

PIERRE

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quite area, great views of the lake. Dining options limited (luckily we rented a car from Tokyo). I believe there is a cable car close by.
Stayed 1 night in Nov 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was comfortable and staff provided excellent service. Location next to Lake provided great views of Mt Fuji. Best service was the shuttle service hotel provided from train station and into the town of Motohakone.
Stayed 2 nights in Nov 2024

4/10 Poor

Heather

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
This property is very dated and there are no inexpensive options for dinner. You had to pay $75 a head for dinner or nothing at all. The gift shop only had limited snacks. The bus service to town was limited as well so my kids hiked about 6 miles to get a pizza for the family. The hot springs were an additional fee. The location was beautiful but I would stay in town instead The hotel cost was extremely expensive for such an old dated hotel.
Stayed 1 night in Aug 2024

8/10 Good

Anh, San Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Oct 2024

2/10 Terrible

Britney

Stayed 1 night in Oct 2024

8/10 Good

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional. Kou was especially helpful. The gardens and lake are beautiful and on a clear day you could see Mt Fuji.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandra, Virginia Beach

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is awesome but the dinner options are limited and expensive. There were some excellent dining options within walking distance, but they all close by 4pm.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shirley

Stayed 1 night in Oct 2024