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Tsukino Yado Sara

4.0 star property
Hakone ryokan in Yumoto with spa services and 24-hour front desk

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Tsukino Yado Sara

Garden
Hot springs
Hollywood Style Twin Room, Private Open-Air Bath | Bathroom
Premium Room, Private Open-Air Bath
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
The price is €328
includes taxes & fees
9 Dec - 10 Dec
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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Premium Room, Private Open-Air Bath

Premium Room, Private Open-Air Bath

Premium Room, Private Open-Air Bath

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Toilet with electronic bidet
  • 51 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Beds

View all photos for Deluxe Triple Room, Private Open-Air Bath

Deluxe Triple Room, Private Open-Air Bath

Deluxe Triple Room, Private Open-Air Bath

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Toilet with electronic bidet
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 3 Single Beds

View all photos for Triple Room, Private Open-Air Bath

Triple Room, Private Open-Air Bath

Triple Room, Private Open-Air Bath

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Toilet with electronic bidet
  • 36 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Double Room, Private Open-Air Bath

Double Room, Private Open-Air Bath

Double Room, Private Open-Air Bath

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Toilet with electronic bidet
Free bottled water
  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Hollywood Style Twin Room, Private Open-Air Bath

Hollywood Style Twin Room, Private Open-Air Bath

Hollywood Style Twin Room, Private Open-Air Bath

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Spring-water bath
Separate bath and shower
Toilet with electronic bidet
Free bottled water
  • 36 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room

In-room safe, desk, laptop workspace, free WiFi

Quadruple Room

  • Sleeps 4
  • 4 Single Beds

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

In-room safe, desk, laptop workspace, free WiFi

Triple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Double Room

In-room safe, desk, laptop workspace, free WiFi

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Japanese-western style room

In-room safe, desk, laptop workspace, free WiFi

Japanese-western style room

  • Sleeps 3
  • 1 Single Futon and 2 Single Beds

View all photos for Deluxe Triple Room

In-room safe, desk, laptop workspace, free WiFi

Deluxe Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Hollywood Twin Room

In-room safe, desk, laptop workspace, free WiFi

Hollywood Twin Room

  • Sleeps 2
  • 2 Single Beds

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Free WiFi
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8.8 out of 10, Excellent, (244)
The price is €398
includes taxes & fees
10 Nov - 11 Nov
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About the area

Map
588-1 Yumoto, Hakone, Kanagawa, 250-0311

What's nearby

  • Tenzan Onsen - 4 min drive
  • Hakone Open Air Museum - 11 min drive
  • Hakone Gora Park - 12 min drive
  • Hakone Kowakien Yunessun - 12 min drive
  • Lake Ashi - 19 min drive

Getting around

  • Hakone Yumoto Station - 2 min walk
  • Kowakidani Station - 10 min drive
  • Tokyo (HND-Haneda) - 72 min drive

Restaurants

  • ‪山そば - ‬1 min walk
  • ‪はつ花そば 新館 - ‬5 min walk
  • ‪日清亭本店 - ‬1 min walk
  • ‪画廊喫茶 ユトリロ - ‬1 min walk
  • ‪箱根てゑらみす - ‬2 min walk

About this property

Tsukino Yado Sara

Upscale ryokan near Fuji-Hakone-Izu National Park
Tsukino Yado Sara provides amenities, such as an indoor mineral hot spring (onsen) and a restaurant. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • A lift, a 24-hour front desk and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 55 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Bathrooms with spring water baths and toilets with electronic bidets
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains

Spa

  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Disposable personal items are available in the lobby.

Renovations and closures

This property will be closed from 22 January 2025 to 23 January 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 6 and younger are not allowed at this property; all guests older than 6 are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 6 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tsukino Yado Sara Hotel Hakone
Tsukino Yado Sara Hotel
Tsukino Yado Sara Hakone
Hotel Tsukino Yado Sara Hakone
Hakone Tsukino Yado Sara Hotel
Tsukino Yado Sara Inn Hakone
Tsukino Yado Sara Inn
Tsukino Yado Sara Hakone
Ryokan Tsukino Yado Sara Hakone
Hakone Tsukino Yado Sara Ryokan
Ryokan Tsukino Yado Sara
Tsukino Yado Sara Ryokan
Tsukino Yado Sara Hakone
Tsukino Yado Sara Ryokan Hakone

Frequently asked questions

Is Tsukino Yado Sara pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Tsukino Yado Sara?

As of 8 Nov 2024, prices found for a 1-night stay for 2 adults at Tsukino Yado Sara on 9 Dec 2024 start from €328.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Tsukino Yado Sara?

Self-parking is free at this property.

What time is check-in at Tsukino Yado Sara?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Tsukino Yado Sara?

Checkout is at 11:00 AM.

Where is Tsukino Yado Sara located?

Located in Yumoto, this ryokan is within a 10-minute walk of Hakone Toy Museum and Tokoan Kumano Gongen. Tamadare Falls and Gyokuren Shrine are also within 15 minutes. Hakone Yumoto Station is only a 2-minute walk.

Tsukino Yado Sara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 104 out of 155 reviews" "
Rating 8 - Good. 40 out of 155 reviews" "
Rating 6 - Okay. 4 out of 155 reviews" "
Rating 4 - Poor. 5 out of 155 reviews" "
Rating 2 - Terrible. 2 out of 155 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge, Cumming

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in the Hakone area. The bus and train stations are a bit of a walk but well within reasonable distance. The hotel was clean and the rooms were comfortable. I would stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Diana

Travelled with family
Liked: Amenities, property conditions & facilities
All the staff alwas super nice. The tradidional breakfast was also amazing
Stayed 1 night in Nov 2024

8/10 Good

Francesca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and the hotel was comfortable. We enjoyed the private open air bath in our room.
Stayed 1 night in Oct 2024

10/10 Excellent

Kwok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Best hotel I've ever stayed at.
Stayed 2 nights in Oct 2024

10/10 Excellent

John, Concord

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel. Tsukino is an interesting and successful synthesis of traditional ryokan atmosphere with modern facilities. While my room comes with TV, fridge, western-style couch, a king sized bed, and a modern bathroom, the rest of the decoration is Japanese in style. The room also comes with a tube in the balcony. The balcony faces a very steep hill with dense foliage around 40 feet away. Thus I was able to take my baths in open air with ensured privacy. The 6th floor of the hotel offers one public onsen for men, one public onsen for women. For folks who are not used to bathing in public, the hotel also offers 2 private onsens on first come first serve basis. For those who have not done onsen before, I recommend limiting the first few onsen sessions to no more than 10 minutes. Beyond 10 minutes, the gas that comes with the hot spring water may make you light-headed. The dinner, that is included with the room, is a 4 course extravaganza. The first course is a combination of vegetables, eggs, and pickled vegetables. The second course is sashimi. The main course is your choice of beef shabu shabu or seafood shabu shabu. The final course is some simple Japanese deserts. The dinner also comes with free drinks for up to 70 minutes. For snacks, the hotel supplies each room with 4 cookies and 2 bottles of water each day. There is a cappuccino machine in the lobby. The hotel also offers freshly made ramen noodles at the restaurant every night around 10:30 pm.
Stayed 3 nights in Oct 2024

10/10 Excellent

chun li

Stayed 3 nights in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Leslie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed with this hotel.
Stayed 3 nights in Oct 2024

4/10 Poor

Latricia, Las Vegas

Travelled with partner
Disliked: Cleanliness, staff & service
I wanted to enjoy this hotel, but each experience made it less likely. The check-in was terrible; the staff ignored us and helped others, even though we had been waiting in line. Although many international travelers were present, the hotel isn’t foreigner-friendly, and communication was difficult, even with translation devices. Hakone is a small town with limited dining options, especially on weekdays. We tried to book dinner reservations upon arrival, but the hotel had none. The hotel is old and poorly maintained. Our room was dirty, the private baths had cracked tiles that leaked water, and there was mold on the restaurant ceiling. While free beverages are offered 24/7, the quality was poor. A complimentary snack is provided for 30 minutes each evening, but by the time we arrived, they had run out, leaving us without dinner alternatives. If you don’t like traditional Japanese food, skip breakfast—it was not worth it, and most guests left quickly due to the poor quality. The terrace, while nice, doubles as a smoking area, so it smells bad. The private baths are first-come, first-served and cannot be reserved, meaning they’re often unavailable. Guests with tattoos are restricted to these baths, further limiting access, and since Hakone doesn’t have much to offer after hours, the baths are always crowded. A redeeming feature is the free, self-serve cocktails in the evening, but this doesn’t make up for the overall poor experience.
Stayed 2 nights in Oct 2024

8/10 Good

Jady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close by to the Odawara Station. Walkable area overall - lots of nature and many small restaurants and shops to look at. It's not a big area within Hakone-Yumoto, but if you want to branch out further around the area, you will need to take buses and trains to see more nature specific attractions. Cool hotel room - it was a pretty spacious room with a separate toilet room and bathing room and a separate outdoor tub for private onsen. I had dinner and breakfast included in my booking and it was a really cool dining experience. The server I had was super nice and I enjoyed the meals (although, portions are small and not too big, you'd be surprised as to how full you can get!) Also free amenities in the hotel lobby!
Stayed 1 night in Sep 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Tine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was impeccable, a great way to experience Japanese culinary. Staff and service are excellent. Location is perfect, about 7 minutes walk from the station. Neighbourhood offers a historical ambiance as well as nice shops.
Stayed 2 nights in Sep 2024

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Great location to bus stops. Lovely open air bath and the free beverages were a nice touch!
Stayed 1 night in Sep 2024

10/10 Excellent

Re

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great services, great amenities. We booked the half board option, and well worth it. We had great meals and were well presented by the staff for our table. Onsen was amazing. Both public and private spaces were available and well managed.
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience!
Stayed 1 night in Sep 2024

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. There are snacks available Throughout the day along with 24hr free refreshments. There’s icecream on level 6 at night as well as endless shoyu ramen on level 2 at a certain hour. The breakfast and lunch was very good! English friendly. Hot springs were amazing. 10/10
Stayed 2 nights in Aug 2024

8/10 Good

Ce

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Ahmed

Stayed 1 night in Aug 2024

10/10 Excellent

Lourice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most relaxing stay I have ever had in my life. They spared no expense. Definitely worth trying this ryokan before leaving Japan.
Stayed 1 night in Jul 2024

2/10 Terrible

Roshni

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel's policy of no kids under six is tucked below in small letters that are practically impossible to find when booked through the Expedia app. The policy is not included in the check-in instructions either. We made the mistake of booking this place for one night, which included a kaiseki dinner and a private onsen. We reached the hotel shortly after 7 pm with our 5-month-old, and the hotel said they won't be able to accommodate us due to the policy. Instead, they put us in their sister hotel, which is far from the station, does not have a private onsen, and is much cheaper than the hotel we booked. Also, they told us that they wouldn't be able to give us the kaiseki dinner; by the time we reached the other hotel, it was around 10 pm. We were tired and exhausted, and our baby was distressed. The sister hotel reeked of dried fish and only offered some ramen for dinner. The next morning, the sister hotel concerned offered some really subpar breakfast that also reeked of dried fish that we couldn't eat. We asked the sister hotel to call a cab for us but they refused asking us to call our "private taxi". As a result, we had to walk for nearly 30 minutes in the drenching rain with the baby. They also almost lost one of our suitcases as they were preparing to forward only one luggage instead of two to the next hotel. They also didn't refund the price difference between the two hotels. Our worst travel experience so far.
Stayed 1 night in Jun 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must try their half board. Food is so good and their public bath is must.
Stayed 1 night in Jul 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved their half board. We ended up going back for another night for it. Public bath is nice with all the amenities.
Stayed 1 night in Jul 2024

10/10 Excellent

Sunghyun

Stayed 1 night in Jul 2024

10/10 Excellent

Soyoung Eileen

Stayed 1 night in Jul 2024