Hakuba Hotel Guide - Ski Hotels in Hakuba, Nagano Prefecture

"The property is very expensive for the area. The service was lovely except for the last day when we needed to leave the hotel and get to the bus station to leave Hakuba. The front desk staff was unable to find a taxi to pick us up and the hotel shuttle could not be sent to the bus station for an 8 am instead of 9 am run. We were not able to make the departure bus that we hoped to get on. We eventually took the hotel's shuttle van 30 minutes after our hoped for departure and caught a bus out of...

"Location and staff friendliness was amazing!"

"It was a dirty horrible dump with stained blankets no shuttle bus broken dryer and 5 broken vending machines.Would highly recommend to stay away. Checked in for 10 days only given 1 towel per guest for that time"

"Well place for skiing "

"Wonderful hotel and very accommodating to international travelers. Staff was very friendly, room was nice, lounge was comfortable, and the onsen was small but relaxing. Recommend staying here when in Hakuba. "

"Staff can communicate in basic english, my traditional room did not disappoint, clean and well done up morning buffet. Can walk to any restaurants, grocery stores and of course the chair lift. "

"Rooms were clean and beds were good for sleeping after a good day skiing. Breakfast was also great. "

"I can not more highly recommend Shirouma So! The staff were very accommodating and friendly. The hotel was very comfortable and perfectly situated near the bus terminal, Happo One, and restaurants. The onsen was the perfect way to finish a day on the slopes. The food was excellent and there was plenty of variety - while breakfast is set, it is different every day. I would definitely stay here again!"