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25hours Hotel Altes Hafenamt

Hotel with a sauna, steps from International Maritime Museum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for 25hours Hotel Altes Hafenamt

Exterior
Exterior
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Sauna
Bicycling

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
The price is €135
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Extra Large

Extra Large

Extra Large

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Medium

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Medium

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Large

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Large

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 36.4 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

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25hours Hotel HafenCity
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Air conditioning
9.2 out of 10, Wonderful, (1002)
The price is €108
includes taxes & fees
8 Dec - 9 Dec
25hours Hotel HafenCity
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About the area

Map
Osakaallee 12, Hamburg, HH, 20457

What's nearby

  • International Maritime Museum - 2 min walk - 0.2 km
  • Hamburg Dungeon - 10 min walk - 0.9 km
  • Miniatur Wunderland - 10 min walk - 0.9 km
  • Hamburg Cruise Center - 11 min walk - 1.0 km
  • Elbe Philharmonic Hall - 17 min walk - 1.4 km

Getting around

  • Überseequartier Station - 4 min walk
  • HafenCity Universität Hamburg Station - 7 min walk
  • Hamburg Airport (HAM) - 40 min drive

Restaurants

  • ‪Fleetschlösschen - ‬4 min walk
  • ‪Wildes Fräulein - ‬2 min walk
  • ‪Andronaco HafenContor - ‬3 min walk
  • ‪Yokohama Coffee Bar - ‬7 min walk
  • ‪Campus Suite - ‬6 min walk

About this property

25hours Hotel Altes Hafenamt

Hotel near Hamburg Dungeon
Located close to International Maritime Museum and German Customs Museum, 25hours Hotel Altes Hafenamt provides a terrace, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. The on-site Mediterranean cuisine restaurant, NENI, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as an outdoor entertainment area and a bar.
Other perks include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • Luggage storage, a front desk safe and tour/ticket information
  • A 24-hour front desk, a gift shop and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All rooms are individually furnished, and boast comforts such as laptop-compatible safes and air conditioning, as well as perks such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Rainfall showers, free toiletries and hairdryers
  • Daily housekeeping, desks and phones

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 28 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 26 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Boilerman Bar
  • NENI

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 26 for adults and from EUR 13 for children
  • Self-parking fee: EUR 28 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

25hours Hotel Altes Hafenamt Hamburg
25hours Altes Hafenamt Hamburg
25hours Altes Hafenamt
25hours Altes Hafenamt Hamburg
25hours Hotel Altes Hafenamt Hotel
25hours Hotel Altes Hafenamt Hamburg
25hours Hotel Altes Hafenamt Hotel Hamburg

Frequently asked questions

Is 25hours Hotel Altes Hafenamt pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at 25hours Hotel Altes Hafenamt?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at 25hours Hotel Altes Hafenamt on 15 Dec 2024 start from €135.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at 25hours Hotel Altes Hafenamt?

Self-parking is available for EUR 28 per day.

What time is check-in at 25hours Hotel Altes Hafenamt?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at 25hours Hotel Altes Hafenamt?

Checkout is at noon.

Where is 25hours Hotel Altes Hafenamt located?

Located in Hamburg City Center, this hotel is within a 10-minute walk of International Maritime Museum, German Customs Museum and Traditional Ship Harbour. Dialogue in the Dark Exhibition and Hamburg Dungeon are also within 10 minutes. Überseequartier Station is only a 4-minute walk and Messberg U-Bahn is 9 minutes.

25hours Hotel Altes Hafenamt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 271 out of 382 reviews" "
Rating 8 - Good. 80 out of 382 reviews" "
Rating 6 - Okay. 21 out of 382 reviews" "
Rating 4 - Poor. 7 out of 382 reviews" "
Rating 2 - Terrible. 3 out of 382 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thanh Nhu, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose, NY

Liked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

James

Liked: Cleanliness, staff & service

4/10 Poor

Jon

Business traveller
Disliked: Cleanliness, staff & service
How not to treat a guest
I chose the hotel based on a recommendation from a friend. The room was large and modern, but as I turned on the shower, I had phone call and suddenly I see water flowing out from the bathroom and into the bedroom where my clothes for a business function was layed out. Things like this can happen but it was a very unfavorable situation as I was in a rush. I just had to put back on the clothes I was travelling in and leave for the function. As I left for the evening I told the receptionist that I expect that my belongings are moved to another room l which would be ready for me upon my return. The receptionist confirmed and apologized. When I returned that night the room had not been changed, but the housekeeping had sort of dried up the carpet to the best of their ability. On checking out the next morning i was quite frustrated and said I would expect not to pay (fully) for the night, as the hotel’s plumbing issues impacted my night negatively, and the hotel did not even bother to change my room even though having agreed to it on the spot. I did not pay as I left, but after a couple of hours i received an e-mail from the hotel saying they charged my card in full and they have no recollection that they promised to change my room, nor could they find any evidence of any flooding. Being mistreated and indirectly accused of lying, this will be the last stay at 25hrs.
Stayed 1 night in Nov 2023

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay in Hamburg
We were only there for one night, wish it was more! The hotel is clean and the staff was very helpful and friendly! Helped us book a night cruise and called a taxi for us in the morning. Great location for us as we wanted the night cruise and had booked a time for Miniature Wonderland in the morning.
Loved the welcoming set up of the room!
Stayed 1 night in Sep 2023

4/10 Poor

Marina

Stayed 3 nights in Apr 2023

10/10 Excellent

Antje

Liked: Cleanliness, staff & service, property conditions & facilities
We could not have been happier, my sporty son was chuffed to gain access to the adjacent gym and I enjoyed the Schmökerstube and Bar!
Stayed 1 night in Mar 2023

6/10 Okay

James

Travelled with family
Liked: Cleanliness
Holding amount on credit card was ridiculously to high especially when we had paid! Lack of sun charging facilities and tv not working properly.
Stayed 5 nights in Dec 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel!!!
Hotel was a great find! Have stayed at many properties throughout Hamburg over the years and this one was by far...The best! Spotless clean, great staff and the attention to detail was second to none. Boiler Room bar and Neni restaurant are not to be missed while staying there. Haffen City is growing up nicely and downtown is a leisurely 10 minute walk. Highly recommended!!
Stayed 2 nights in Dec 2022

10/10 Excellent

Klaus

Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Camille

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm feeling. Excellent location. Large and comfortable room.
Stayed 9 nights in Mar 2022

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 2 nights in Feb 2022

10/10 Excellent

Amy

Stayed 2 nights in Feb 2022

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can’t fault this hotel! It’s quirky and cool but with a real feeling of comfort. Amazing bar and restaurant and in a great location. I’ve stayed at the Munich 25hours which prompted me to look into this - each hotel is very individually designed. Free mini bar is a nice touch. Can’t wait to return next year!!
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Tolles Hotel, in großartiger Lage - auf jedes Detail wurde geachtet.
Stayed 2 nights in Jul 2020

10/10 Excellent

Anne

Stayed 3 nights in Feb 2020

10/10 Excellent

Alex, Washington DC

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with particular style. Very nice breakfast and restaurant.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool atmosphere , up to date facilities , convenient location
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
We really liked that hotel! Very friendly and helpful staff! The room was very comfortable, nice bathroom with a separated toilet. Oh and you have access to your own portable music box plus you can borrow a bag during your stay and if you’d like you can order room service. The food/ breakfast is provided by the in-house located restaurant Neni, which is serves really nice Arabian-Mediterranean food.
Stayed 1 night in Jan 2020

10/10 Excellent

Ralf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
Description of the Hotel is very accurate and then some....
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building. The restaurant and bar decor was fantastic. The rooms were lovely and comfortable. The female reception staff were extremely helpful. The male reception staff, with one exception ( Christian) were surly and very unhelpful. The hotel is located in a great area in the middle of the old warehouse district. Transport very close by. Would definitely stay there again.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Hamburg
Wonderful stay with a wonderful room. Nice location within easy walking distance to local attractions. Close access to the metro for travel to the airport. Restaraunt and bar were also quite nice.
Stayed 1 night in Oct 2019