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ibis Hamburg Alster Centrum

2.0 star property
Eco-certified hotel connected to the convention centre in Hamburg with a 24-hour front desk

Choose dates to view prices

Photo gallery for ibis Hamburg Alster Centrum

Exterior
Exterior
Hypo-allergenic bedding, desk, soundproofing, iron/ironing board
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
The current price is €85
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 1 Double Bed (New Sleep Easy Concept)

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed (New Sleep Easy Concept)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Separate bedroom
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Terrace/patio

ibis Hamburg City

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  • Free WiFi
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  • Air conditioning
8.4 out of 10, Very good, 982 reviews
The price is €79
includes taxes & fees
20 Mar - 21 Mar
ibis Hamburg City
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About the area

Map
Holzdamm 4-12 & 16, Hamburg, HH, 20099

What's nearby

  • Hamburg City Hall - 14 min walk - 1.2 km
  • Miniatur Wunderland - 4 min drive - 2.6 km
  • Elbe Philharmonic Hall - 4 min drive - 3.2 km
  • Hamburg Cruise Center - 4 min drive - 3.1 km
  • Reeperbahn - 5 min drive - 3.5 km

Getting around

  • Hamburg (ZMB-Hamburg Central Train Station) - 6 min walk
  • North Central U-Bahn - 7 min walk
  • Hamburg Airport (HAM) - 26 min drive

Restaurants

  • ‪Mutterland - ‬4 min walk
  • ‪Hansebäcker Junge - ‬4 min walk
  • ‪Atlantic Bar - ‬1 min walk
  • ‪Restaurant Herr He - ‬4 min walk
  • ‪Barca an der Alster - ‬3 min walk

About this property

ibis Hamburg Alster Centrum

Eco-certified hotel near Miniatur Wunderland
ibis Hamburg Alster Centrum provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, a front desk safe and smoke-free property
  • A lift and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 165 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and sound-insulated walls.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 20 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 19 per person

Things to do

  • Bicycle rentals

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (81 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 16 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Self-parking fee: EUR 20 per day
  • Pet fee: EUR 16 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 stars.

Property is also known as

ibis Alster Centrum
ibis Alster Centrum Hotel
ibis Alster Centrum Hotel Hamburg
ibis Hamburg Alster Centrum
ibis Hamburg Alster Centrum Hotel
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg Alster Centrum Hotel
ibis Hamburg Alster Centrum Hamburg
ibis Hamburg Alster Centrum Hotel Hamburg

Frequently asked questions

Is ibis Hamburg Alster Centrum pet-friendly?

Yes, ibis Hamburg Alster Centrum allows pets (limit 1 total). There's a fee of EUR 16 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at ibis Hamburg Alster Centrum?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at ibis Hamburg Alster Centrum on 23 Mar 2025 start from €84.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis Hamburg Alster Centrum?

Self-parking is available for EUR 20 per day.

What time is check-in at ibis Hamburg Alster Centrum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at ibis Hamburg Alster Centrum?

Checkout is at noon.

Where is ibis Hamburg Alster Centrum located?

Located in Hamburg City Center, this eco-certified hotel is within a 15-minute walk of Alster Lakes and Hamburg City Hall. Miniatur Wunderland and Elbe Philharmonic Hall are also within 2 miles (3 km). North Central U-Bahn is 7 minutes by foot and South Central U-Bahn is 9 minutes.

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ibis Hamburg Alster Centrum Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 214 out of 764 reviews
Rating 8 - Good. 374 out of 764 reviews
Rating 6 - Okay. 131 out of 764 reviews
Rating 4 - Poor. 35 out of 764 reviews
Rating 2 - Terrible. 10 out of 764 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lola

The location is very convenient as it’s close to the town centre yet it’s still in a quiet location, we had a lovely stay thank you !
Stayed 4 nights in Feb 2025

10/10 Excellent

George

Great stay
Stayed 1 night in Jun 2024

10/10 Excellent

Falko

Toller Service!
Stayed 2 nights in Jan 2025

10/10 Excellent

CYNTHIA

Great place!
No bells and whistles but a confortable stay. Very close to river, train station and city center.
Stayed 3 nights in Sep 2024

8/10 Good

Bente

Nice breakfast, clean rooms and central
Stayed 4 nights in Oct 2023

8/10 Good

Christopher

I nice, basic, hotel very close to the city centre.
Stayed 3 nights in Dec 2023

10/10 Excellent

Francis

Attended a conference in Hamburg the location of the hotel was centrally located and easy to get around.
Stayed 8 nights in Oct 2023

6/10 Okay

BURCIN

I wish there was a safe in the room. Other than that very friendly staff, very clean room, great sheets on the bed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Great option for a short stay in Hamburg
This is the first place I'd recommend if you have a short stay in Hamburg and really just need a place to sleep. It's a great location (less than 5 minutes from the train station, and right across the street from the lake). The rooms are small but clean, we didn't have any noise from inside or outside the hotel, and service was helpful and friendly. Great option at a decent price.
Stayed 2 nights in Jun 2024

8/10 Good

Javier

I like that is quite close to the station, shops and restaurants. Bed was comfortable, bathroom spotless and it was a nice stay. Only problem is that you can hear the trains at night, but it is not too bad!
Stayed 3 nights in Jan 2024

8/10 Good

SANDRO

Excellent location! Reasonably priced. Good breakfast. Great staff!
Stayed 2 nights in Nov 2023

10/10 Excellent

Gilda

Excellent breakfast !!!! Recommended!!!
Stayed 1 night in Sep 2023

8/10 Good

Barry

The location for the property was excellent, easy to get to from the train station (HBF), and there were many good bars/restaurants within minutes walk. The area was quiet too. The elevator was sporadic. Also a few times the doors from the stairs were open/accessible to anyone.
Stayed 4 nights in Jun 2024

10/10 Excellent

Wade

Close to the train station which was very convenient. Very clean!
Stayed 1 night in Jun 2023

10/10 Excellent

steve

Great location
Hotel was well located with garage underneath. Rooms are basic but its an ibis. Slept well, apart from a few orange spiders that seemed to be around ine of the beds.
Stayed 1 night in Jun 2023

10/10 Excellent

Marita Aurén

Outstanding personnel in the reception.
Stayed 2 nights in May 2023

6/10 Okay

Maiken

Liked: Room comfort
Friendly staff, but small room.
The hotel staff was very helpfull and friendly. The room was very small and the bathroom as well unfortunately. We got a room facing the rails and we could hear the trains all night.
Stayed 2 nights in Nov 2023

10/10 Excellent

Darren

It's great
Stayed 1 night in Aug 2023

4/10 Poor

Nicole

Liked: Amenities, property conditions & facilities
The room on entry smelt of smoke. Very noisy, small and shabby. Good location
Stayed 3 nights in Dec 2022

6/10 Okay

DAVID

Liked: Property conditions & facilities
Does what it does on the tin.Rooms at the back level 5 near the lift are very noisy at night.You hear the lift then when that stops you hear the trains on the track at the rear. Staff very good when we asked to change rooms and there was no problem in doing so.
Stayed 4 nights in Mar 2024

6/10 Okay

marcus

Liked: Amenities
Ok boende men ingen parkering
Stayed 1 night in Nov 2023

8/10 Good

Susannah

I liked everything about the place, except for the fact that the air conditioning did not work.
Stayed 1 night in May 2024

8/10 Good

Erik

Liked: Staff & service
Credit card caused issue.
Nice, simple hotel with good location. Had a problem with paying for parking, as they only accepted cash, so had to walk all the way to the railway station to find an ATM.
Stayed 1 night in Jun 2023

6/10 Okay

W A

Too noisey from railway.
A lot of noise from the railway interrupted sleep on both nights. No tea or coffee making facilities in the room, a basic standard for any reasonable hotel.
Stayed 2 nights in Dec 2023

4/10 Poor

Tatia

Liked: Staff & service
Disliked: Cleanliness, room comfort
Not clean
The elevators were broken. We were given a dirty room, and had to navigate back to the front desk. Front desk acted like it was an inconvenience to find us a clean unused room. I did not want to shower, the towels were stained. The beds and pillows are like rocks. The room was small, and warm in a great location. Parking is easy!
Stayed 1 night in Jan 2024