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"Amazingly helpful service, making it so much easier to travel with family. Location is unbeatable!"

"If you come to Hangzhou, this is the place you want to stay. Bus stop outside the door, 5 minute walk to metro, amd Zhongshan street just around the corner. Staff speak English well and are very helpful. "

"Excellent location on the lake. Third time staying at this location. "

"The architecture design is aesthetic, especially like the garden design, harmonic fitting in the HangZhou "

"Lovely hotel amazing location "

"Excellent"

"Quiet accommodation that is near to the night market and Xihu Broken Bridge. Helpful concierge that recommended good local eateries and provided travel advices. Spacious and clean room. "

"Mike 张 is excellent!"

"Splendid Hotel, super nice staff"