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Citadines Intime City Hangzhou

4.0 star property
Hangzhou aparthotel in Gongshu with fitness centre and 24-hour front desk

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November 2024

Photo gallery for Citadines Intime City Hangzhou

Lobby lounge
Executive Room, 2 Bedrooms | View from room
Room amenity
Room amenity
Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Reviews

9.0 out of 10

Wonderful

Popular amenities

8.8 out of 10
Guests loved the amenities.
  • Gym
    Gym
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Room service
    Room service
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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Premier Room, 1 Bedroom

In-room safe, desk, blackout curtains, soundproofing

Premier Room, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Washing machine
  • 87 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms

In-room safe, desk, blackout curtains, soundproofing

Executive Room, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
2 bedrooms
  • 89 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

View all photos for Deluxe Studio, 1 King Bed

Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Deluxe Studio, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Washing machine
  • 36 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

Room amenity

Executive Room, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Washing machine
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Deluxe Studio, 2 Single Beds

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Washing machine
  • 48 sq m
  • Studio
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Bedroom

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Washing machine
  • 53 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Single Room Apartment (2 beds)

In-room safe, desk, blackout curtains, soundproofing

Deluxe Single Room Apartment (2 beds)

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite - 1-Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe Suite - 1-Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room Apartment (Double bed)

In-room safe, desk, blackout curtains, soundproofing

Deluxe Single Room Apartment (Double bed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Executive Suite - 1-Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe Executive Suite - 1-Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite - 1-Room

In-room safe, desk, blackout curtains, soundproofing

Executive Suite - 1-Room

  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Block 4, Intime City, 380 Fengtan Road, Gongshu District, Hangzhou, Zhejiang, 310011

What's nearby

  • Xixi Wetland Park - 4 min drive
  • Zhejiang University Yuquan Campus - 5 min drive
  • Hangzhou Tower Shopping Mall - 8 min drive
  • West Lake - 9 min drive
  • Lingyin Temple - 9 min drive

Getting around

  • Pingshui Street Station - 10 min walk
  • East Railway Station (East Square) Station - 14 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 48 min drive

Restaurants

  • ‪Lunarich - ‬3 min walk
  • ‪两岸咖啡 - ‬5 min walk
  • ‪江山土菜馆 - ‬4 min walk
  • ‪卡巴纳酒吧 - ‬6 min walk
  • ‪南风咖啡 - ‬3 min walk

About this property

Citadines Intime City Hangzhou

Hangzhou aparthotel in Gongshu with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free aparthotel has a fitness centre and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Each apartment provides free WiFi and free wired Internet, an LCD TV with satellite channels, and a kitchen with a fridge and a microwave. Conveniences include a dining area and a sitting area, and guests will appreciate thoughtful touches, such as dressing gowns and slippers.
Citadines Intime City Hangzhou offers 104 air-conditioned accommodations with DVD players and a safe. This accommodation offers separate sitting areas. LCD televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchens with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This Hangzhou aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a fitness centre.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CNY 144 per night)
  • Limited on-site parking

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

Dining

  • Weekday buffet breakfast available for a fee: CNY 64 per person
  • A restaurant
  • Room service

Bedrooms

  • Alarm clock
  • Bedsheets provided
  • Rollaway/extra bed: CNY 191 per night

Bathroom

  • 1 private bathroom
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city centre
  • On the Strip

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 104 units
  • 8 floors
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 191.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 64 per person
  • Self-parking fee: CNY 144 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 191.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Citadines Intime City Hangzhou Aparthotel
Citadines Intime Aparthotel
Citadines Intime City Hangzhou
Citadines Intime
Citadines Intime City Hangzhou Hangzhou
Citadines Intime City Hangzhou Aparthotel
Citadines Intime City Hangzhou Aparthotel Hangzhou

Frequently asked questions

Is Citadines Intime City Hangzhou pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Citadines Intime City Hangzhou?

Self-parking is available for CNY 144 per night. Limited spots are available.

What time is check-in at Citadines Intime City Hangzhou?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Citadines Intime City Hangzhou?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Citadines Intime City Hangzhou located?

Located in Gongshu, this aparthotel is 0.6 mi (1 km) from Zhejiang University Zijingang Campus and within 3 miles (5 km) of Xixi Wetland Park and Zhejiang University Yuquan Campus. West Lake and Yellow Dragon Sports Center are also within 6 miles (10 km). Pingshui Street Station is 10 minutes by foot and Sanba Station is 11 minutes.

Citadines Intime City Hangzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 33 out of 59 reviews" "
Rating 8 - Good. 23 out of 59 reviews" "
Rating 6 - Okay. 1 out of 59 reviews" "
Rating 4 - Poor. 2 out of 59 reviews" "
Rating 2 - Terrible. 0 out of 59 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Great location. A shopping mall right beside it. Was extremely convenient. Loved the hotel.
Stayed 3 nights in Nov 2020

10/10 Excellent

GERALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Clean Rooms, Convenient
This was my second time at Citadines Intime City Hangzhou. The room is clear and comfortable, with simple cooking facilities. Location is right next to Intimen City where you can shop and have your meals
Stayed 3 nights in Apr 2019

10/10 Excellent

Suk Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2019

10/10 Excellent

GERALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is located next to a large shopping mall with many good restaurants. The room is nice and clean. The only disadvantage is the lack of public transport and the nearest metro station is about 10-15 minutes away by walking.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large and clean rooms. Feel welcomed when you are in the room.
Stayed 2 nights in Oct 2018

8/10 Good

Calvin

Liked: Cleanliness
Stayed 2 nights in Dec 2017

10/10 Excellent

Paula, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel.. half hour bus ride to West Lake
This hotel is a little out of the way but right in the biggest shopping center I ever saw.. The apartment was snug and cozy with our own frig, stove and dishes. We had a great time.
Stayed 6 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Citadines Intime, Hangzhou has most of the thing traveller asked for. Room is good and big. comes with fully function kitchen . A little difficult to locate since I arrived late at night. Hotel is part of a huge shopping Mall. I walked around the mall during the day almost empty but it alive on weekend. Bad point is the location. No train station and taxi. need frontdesk to help call for taxi booking. The room price included only one breakfast which I think I would prefer doing without with a cheaper room rate. Breakfast per pax about USD10 I think

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location
Stayed 3/12-3/15. Situated in a large shopping center the hotel is one of the grouped buildings. Access to food, transportation and sites. Hotels are large and cleanly. Feels like a studio apartment. Front desk staff went the extra mile to help out a American visiting. (Joy and ladon at front desk)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Mall, clean and comfortable
Stay at this hotel multiple times. Very clean and comfortable. Like that it is in the same property as one of the biggest mall in Hangzhou.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

TIEN HO, nice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superb
nth to complain

10/10 Excellent

Yawei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel with spacious room
I like the spacious room and the little kitchen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, above average
Pleasant stay, rooms were big and the decor was nice as well

8/10 Good

Angela, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and roomy service apartment
Very comfortable, spacious and had a separate living area.

10/10 Excellent

HK visitor, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, staff very helpful although English is limited

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and great but inconvenient location
The hotel was great and clean, but it was too far from everything. Staff could be friendlier.

10/10 Excellent

Frank, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Excellent Hotel
The location is good because it is very near the MTR station and the room and it's services are very good. I will recommend to my friends.

10/10 Excellent

Monica, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
This was a business trip but the hotel was very conveniently located to the city.

8/10 Good

Bo, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel room but poor breakfast.
Overall it was a nice stay and the helpful counter staff upgraded the room for us after we complained. However there were some issues about the information provided by Hotel.com. Firstly, not every room has deep-soaking bathtub, the description about the room should be specific. Secondly, the hotel only provided one person breakfast and we had to pay 60 RMB for another person, which was not indicated. Last but not least, it was not easy to get taxi in Hangzhou, luckily the counter staff called taxi for us.

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean and convenient location
Surprisingly good, modern, clean hotel with excellent service. Reasonable price, high quality maintenance, big shopping mall (InTime City) in the same area - it was very good.