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Holiday Inn Hangzhou Xiaoshan by IHG

4.0 star property
Find tranquility over coffee or dinner on site. Rejuvenate with a visit to the sauna and health club for an unforgettable experience.

Choose dates to view prices

Photo gallery for Holiday Inn Hangzhou Xiaoshan by IHG

Exterior
Pool
Minibar, in-room safe, desk, iron/ironing board
Exterior
Exterior
Holiday Inn Hangzhou Xiaoshan is an upscale retreat in Xiaoshan. Unwind with a coffee at the cafe, treat yourself to dinner at one of two restaurants, or rejuvenate in the sauna and health club. With express check-in and limo service available, helpful staff are always ready to make your stay extra special.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is €51
includes taxes & fees
12 Feb - 13 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed (Additional Living Area)

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

Highlights

Air conditioning
TV
Private bathroom
Bathrobes
Shower/bath combination
Minibar
Coffee/tea maker
Free bottled water
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Premium Room, 2 Single Beds

Highlights

Air conditioning
TV
Private bathroom
Bathrobes
Shower/bath combination
Minibar
Coffee/tea maker
Free bottled water
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom (with Living Area)

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (with Living Area)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Bathrobes
Shower/bath combination
Minibar
Coffee/tea maker
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed

Highlights

Air conditioning
TV
Private bathroom
Bathrobes
Shower/bath combination
Minibar
Coffee/tea maker
Free bottled water
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

View from room

Standard Room

Highlights

Air conditioning
TV
Private bathroom
Bathrobes
Shower/bath combination
Minibar
Coffee/tea maker
Free bottled water
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
TV
Private bathroom
Bathrobes
Shower/bath combination
Minibar
Coffee/tea maker
Free bottled water
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 2 Single Beds

Highlights

Air conditioning
TV
Private bathroom
Bathrobes
Shower/bath combination
Minibar
Coffee/tea maker
Free bottled water
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior

Hilton Garden Inn Hangzhou Xiaoshan

  • Parking included
  • Restaurant
  • Air conditioning
  • Gym
10.0 out of 10, Exceptional, (4)
The price is €59
includes taxes & fees
14 Feb - 15 Feb
Hilton Garden Inn Hangzhou Xiaoshan
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About the area

Map
Shanyin Road, Xiaoshan District, Hangzhou, Zhejiang, 310000

What's nearby

  • Hangzhou Paradise Park - 4 min drive
  • Xianghu Tourism Resort - 5 min drive
  • Hangzhou Olympic Sports Center - 8 min drive
  • West Lake - 13 min drive
  • Hangzhou Tower Shopping Mall - 16 min drive

Getting around

  • South Railway Station - 8 min drive
  • People Square Station - 9 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 26 min drive

Restaurants

  • ‪丁哥黑鱼馆 - ‬2 min walk
  • ‪伯悦咖啡 - ‬2 min walk
  • ‪龙之家港式餐厅 - ‬2 min walk
  • ‪一招鲜本地鸡窝 - ‬5 min walk
  • ‪钱柜音乐酒吧 - ‬6 min walk

About this property

Holiday Inn Hangzhou Xiaoshan by IHG

Upscale hotel located in Xiaoshan
Take advantage of a coffee shop/cafe, dry cleaning/laundry services and a bar at Holiday Inn Hangzhou Xiaoshan, an IHG Hotel. For some rest and relaxation, visit the sauna. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a health club and a business centre.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Limo/town car service, express check-out and express check-in
  • Luggage storage, a 24-hour front desk and multilingual staff
Room features
All 417 rooms have comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with shower/bath combinations
  • TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Circle Bar
  • Coast Cafe
  • Donghai Tang

Things to do

  • Health club
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 7,010 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Holiday Inn Hotel HANGZHOU XIAOSHAN
Holiday Inn XIAOSHAN HANGZHOU
Hangzhou Holiday Inn
Holiday Inn Hangzhou Xiaoshan Hotel
Holiday Inn Hangzhou Xiaoshan

Frequently asked questions

Is Holiday Inn Hangzhou Xiaoshan, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Holiday Inn Hangzhou Xiaoshan by IHG?

As of 7 Feb 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Hangzhou Xiaoshan by IHG on 12 Feb 2025 start from €51.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Hangzhou Xiaoshan, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Holiday Inn Hangzhou Xiaoshan, an IHG Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Holiday Inn Hangzhou Xiaoshan, an IHG Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Holiday Inn Hangzhou Xiaoshan, an IHG Hotel located?

Located in Xiaoshan, this hotel is 2.2 mi (3.6 km) from Crazy Appleland and 2.6 mi (4.2 km) from Hangzhou Paradise Park. Xianghu Tourism Resort and Hangzhou Polar Ocean World are also within 6 miles (10 km). People Square Station is 9 minutes by foot and People's Square Station is 9 minutes.

Holiday Inn Hangzhou Xiaoshan by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 30 out of 126 reviews
Rating 8 - Good. 67 out of 126 reviews
Rating 6 - Okay. 21 out of 126 reviews
Rating 4 - Poor. 7 out of 126 reviews
Rating 2 - Terrible. 1 out of 126 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Ahmed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fifth time
The hotel is fine with spacious guest rooms and very friendly and helpful staff.It could do with a refurbishment ,but other than that I have nothing negative to say.
Stayed 4 nights in Nov 2019

6/10 Okay

Jenna

Liked: Cleanliness, staff & service, room comfort
Not as expected
The hotel was not as expected, the check in process took a liitle long, not sure why when my reservation had already specified the "suite" I requested. After going upstairs to the rooms we were given I had to go back down because the room didn't have a bath tub which was one of the reasons I booked a suite. We were then given a room with a bathtub but it smelled weird, and unpaired. The plaster around the tub was peeling and the bathroom door wouldn't close unless you pushed and locked it. I think the entire room could do with a bit of updating. The one bright spot was the the bar, restaurant and breakfast buffet staff were very helpful and accomadating. For breakfast we had great service from Pankaj Bora. He was super helpful and very accomadating.
Stayed 2 nights in Sep 2019

8/10 Good

Wing Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Hotel still maintains Holiday Inn standards if a little jaded around the edges. Service in all areas very acceptable. Lobby bar is great for the traveller offering excellent service and a good selection of bar food. Ideally located for local factories. Will stay again!
Stayed 1 night in Jan 2019

6/10 Okay

Albert

Stayed 1 night in Jan 2019

8/10 Good

Trinh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable for the price
The location is good. The hotel is next to the mall and walking distant to metro. The only problem is the limited choice for foods at the hotel restaurant.
Stayed 1 night in Jan 2019

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Hangzhou
Got in after midnight. Plenty of staff to check in. Check out was easy, too. Great selection for breakfast.
Stayed 1 night in Dec 2018

8/10 Good

Yuan Kun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was clean and comfortable. Check in and check out were fast and smooth.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

KUNAL

Disliked: Cleanliness
food is ok here not bad, less oil as compared to other places in china, cleanliness is not upto mark in the hotel

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
POOR ENGLISH
English is not their forte, they asked me if I wanted a good view and I was sent to the 21st floor, I thought about the great view,however,it was ugly due to the fact that I was looking at construction sites,and not only that but also noices due to work done.

8/10 Good

Shannon, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
The hotel exceeded my exception. Very clean, comfortable room, staff was extremely helpful. I highly recommend staying here on your visit to Hangzhou.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay

6/10 Okay

Verified traveller

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Good
Decent hotel at the price

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Practical
Good hotel, centrally located . Everything about it is simply practical.

6/10 Okay

Chung Yu, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Alternative for an Hangzhou airport hotel
Good but short stay. Unfortunately no international TV channels in room and the wifi wasn't working in the gym, the hotel has been notified.

8/10 Good

Josephine, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Hangzhou
Excellent staff service. Though they are more proficient in Mandarin than English. Very enthusiastic. Eg. the concierge arranged an airport transfer for us, he made sure that all are taken of before we left for airport. Not much to see around the area. Good to take the metro to West Lake for sightseeing.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

LIZANDRO

Disliked: Staff & service, room comfort
Not good for a business trip!
The reason I selected this Hotel was my previous experience.However, in the last three years it looks they have worsen.My room, in spite of the fact I requested NO SMOKING got filtered smoke.The TV was not working,only Chinese channels, only after my third complain I got an explanation of what to do. THE INTERNET SERVICES WAS SO POOR THAT I CHANGED ROOMS. I thought it was going to solve the issue.As a result my MOTHERBOARD GOT FRIED.Was it the Hotel, the Censors of their system? Not even SKYPE worked!! NEVER AGAIN!! I am not going back to that place!!

8/10 Good

Zenabu, Birmingham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good.
Easy Book-in and check-out. Good breakfast, nice room. I extended my stay. But at a point it was difficult to find an English speaking staff.

8/10 Good

Student

Liked: Cleanliness, staff & service, room comfort
Clean Hotel Near Metro Station
Hotel was clean and comfortable. Front desk staff, especially Eason, was super friendly and was able to communicate clearly in both Mandarin and English. Staff was timely in meeting our requests for extra towels and ice, in addition to satisfying our request to have non-smoking rooms. Tip: If you're in a time crunch, there's a BreadTalk bakery attached right to the hotel with equally friendly staff.

6/10 Okay

Vicky

Liked: Staff & service
Disliked: Property conditions & facilities