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20 Hotel and Apartment

3.5 star property
Art Deco Hanoi hotel in Ba Dinh with a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for 20 Hotel and Apartment

Junior Double Room, Balcony
Restaurant
Royal Room
Comfort Studio | Private kitchen
Property grounds

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Laundry
The price is €36
includes taxes & fees
27 Dec - 28 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double or Twin Room

Free minibar items, in-room safe, desk, laptop workspace

Superior Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Royal Room

Royal Room

Royal Room

Highlights

Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Minibar
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
Minibar
  • 45 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room, Balcony

Junior Double Room, Balcony

Junior Double Room, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Blackout curtains
Bathrobes
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, City View

Junior Suite, City View

Junior Suite, City View

Highlights

Air conditioning
Connecting rooms available
Minibar (some free items)
Flat-screen TV
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
93A Doi Can, Ba Dinh, Hanoi, Hanoi, 100000

What's nearby

  • Ho Chi Minh Mausoleum - 10 min walk - 0.9 km
  • West Lake - 15 min walk - 1.3 km
  • St. Joseph's Cathedral of Hanoi - 4 min drive - 2.9 km
  • Hoan Kiem Lake - 4 min drive - 2.8 km
  • Hanoi Old Town Night Market - 4 min drive - 2.9 km

Getting around

  • Hanoi Railway Station - 8 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 35 min drive

Restaurants

  • ‪Đại Yên - Tào Phớ & Sữa Đậu Nành - ‬3 min walk
  • ‪Bánh Cuốn Nóng Gia Truyền - Đội Cấn - ‬1 min walk
  • ‪Yên Cafe 22/36 Giang Van Minh - ‬2 min walk
  • ‪Bún Cá Hải Phòng - Đội Cấn - ‬1 min walk
  • ‪Chè Thái Lan - ‬1 min walk

About this property

20 Hotel and Apartment

Hotel near West Lake
At 20 Hotel and Apartment, you can look forward to a terrace, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
You'll also enjoy perks such as:
  • Bike hire, a round-trip airport shuttle (surcharge) and express check-out
  • Luggage storage, concierge services and a lift
  • A banquet hall, a front desk safe and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All 57 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 24-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Onsite motorcycle parking only

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height bed
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 200000.0 per day.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 200000 (one-way), (from 1 to 17 years old)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: VND 200000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

20 Hotel Apartment
20 Hotel and Apartment Hotel
20 Hotel and Apartment Hanoi
20 Hotel and Apartment Hotel Hanoi

Frequently asked questions

Is 20 Hotel and Apartment pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at 20 Hotel and Apartment?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at 20 Hotel and Apartment on 27 Dec 2024 start from €35.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at 20 Hotel and Apartment?

Motorbike parking only.

What time is check-in at 20 Hotel and Apartment?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at 20 Hotel and Apartment?

Checkout is at noon. Late check-out is available for a 50% fee (subject to availability).

Does 20 Hotel and Apartment provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 500000 per vehicle applies.

Where is 20 Hotel and Apartment located?

Located in Ba Dinh, this hotel is within 1 mi (2 km) of Ho Chi Minh Museum and West Lake. Hoan Kiem Lake is 1.8 mi (2.9 km) away. Hanoi Railway Station is 28 minutes by foot.

20 Hotel and Apartment Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 22 out of 38 reviews" "
Rating 8 - Good. 12 out of 38 reviews" "
Rating 6 - Okay. 3 out of 38 reviews" "
Rating 4 - Poor. 1 out of 38 reviews" "
Rating 2 - Terrible. 0 out of 38 reviews" "

8.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lily Hue

hot water in the shower not very long
Stayed 3 nights in Dec 2024

10/10 Excellent

Lily Hue

the buffet
Stayed 2 nights in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Kelvin

Stayed 2 nights in Sep 2024

8/10 Good

Sunderam

Travelled with group
Liked: Cleanliness, staff & service, amenities
Amazing property good staff. Fantastic hospitality
Stayed 2 nights in Aug 2024

10/10 Excellent

Lu Min

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place.The only negative thing is that the walls are not really sound proof. I can hear everything from the room besides mine. Food is delicious. The staffs are friendly and overall it is a really nice place.
Stayed 7 nights in May 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, room comfort
Very friendly
Very friendly staff at the hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ivan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice n friendly
Stayed 1 night in Mar 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here because it was walkable to the one pillar pagoda and other things we needed to get to. Also, the price was really good. The staff was accommodating and excellent. The rooms have some wear but overall in good shape and they clean the rooms well. The walls aren’t very sound proof so you can hear loud talking and crying kids next door but normal volume conversations aren’t noticeable. Because no one is really out past 11pm it is quiet after that. I would stay here again.
Stayed 2 nights in Feb 2024

8/10 Good

Gérard

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vraiment bon emplacement pour visiter et le personnel plus que parfait
Stayed 2 nights in Oct 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Was comfortable and clean
Stayed 4 nights in Jul 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
Very friendly and kind staff but the hotel is run down. The location wasn't great, king bed (2 twin beds together) not comfortable at all, every time I took a shower the water would go all over the bathroom floor and the AC would not blow cold... Strong cigarette smell inside the room during my 2 night stay and the gym has no equipment. Would not go back or recommend
Stayed 2 nights in Mar 2023

10/10 Excellent

chendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gem of a place. beautiful room quite large for the price busy location- you have to learn how to cross roads here! The staff are kind and courteous and always welcoming. Housekeeping was fantastic. Such nice people....
Stayed 8 nights in Jan 2023

10/10 Excellent

ETHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
Wonderful! Staff were friendly and attentive. I enjoyed my stay very much. Location is great in that it is not as busy and loud as the Old Quarter. My room was very spacious, too.
Stayed 3 nights in Dec 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and helpful!
Stayed 5 nights in Nov 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem in Hanoi!
Very friendly staff with a nice, modern cafe on the first floor. Clean, quiet room with great amenities!
Stayed 4 nights in Sep 2022

10/10 Excellent

HIROKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
どしゃ降りの日が多かったが、ホテル🏨内で快適に過ごせるように配慮してくれた。朝飯の時に団体客が、とても騒がしくマナーが悪いのが不快でした。
Stayed 9 nights in Jul 2024

10/10 Excellent

Wong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
big bed, nice
Stayed 13 nights in May 2024

10/10 Excellent

KOTARO

Stayed 4 nights in Apr 2024

8/10 Good

TAMEZUMI

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフが、皆 親切です。建物が古いのは仕方ないが、部屋の掃除やシーツ交換は、丁寧でした。
Stayed 9 nights in Apr 2024

10/10 Excellent

IL HO

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
가성비...
가성비 좋은 호텔입니다
Stayed 4 nights in Mar 2024

6/10 Okay

HIROKO

Liked: Staff & service
シャワースペースの排水が悪く、排水が溢れて困った。ハノイは寒い日だったが温かく湯は一分で出なくなり、寒くて困った。
Stayed 8 nights in Feb 2024

10/10 Excellent

Wong

Business traveller
Liked: Amenities, property conditions & facilities
This room is big and comfortable
Stayed 10 nights in Jan 2024

10/10 Excellent

Yeonju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
처음으로 후기 남기네요. 꼭 써야 할 정도로 여기 직원들 너무 친절해요. 무료 업그레드 해주어서 좋은 방에서 묵었어요 ㅎㅎ 조식도 나름 괜찮고 호치민 묘소 가깝워서 걸어서 갔다오고 잠시 쉬었다 체크아웃 하니까 좋네요. 짐도 맡겨주고 가성비 좋고 친절하니 다시 온다고 하면 또 묵을것 같아요~~
Stayed 1 night in Dec 2023