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Hanoi E Central Hotel

4.0 star property
Lakefront hotel connected to a shopping centre in Old Quarter with spa services

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi E Central Hotel

Panoramic Suite
Premium bedding, memory-foam beds, minibar, desk
Lobby sitting area
Spa reception
Lobby sitting area

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
The price is €133
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, City View

Premium bedding, memory-foam beds, minibar, desk

Deluxe Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Pillow menu
Blackout curtains
Memory foam bed
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

Premium bedding, memory-foam beds, minibar, desk

Panoramic Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
  • 65 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Memory foam bed
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room without Window

Superior King Room without Window

Superior King Room without Window

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Pillow menu
Blackout curtains
Memory foam bed
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, City View

Executive Room, City View

Executive Room, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Memory foam bed
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

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includes taxes & fees
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About the area

Map
18A Lo Su Street, Hoan Kiem Dist, Hanoi, 10000

What's nearby

  • Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
  • Hoan Kiem Lake - 4 min walk - 0.3 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Hanoi Opera House - 10 min walk - 0.9 km
  • Quan Chuong Gate - 11 min walk - 1.0 km

Getting around

  • Hanoi Long Bien Station - 17 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 38 min drive

Restaurants

  • ‪Bánh Mì Bà Dần - ‬1 min walk
  • Bánh Xèo Zòn - Lò Sũ
  • ‪Hoa 10 Giờ - Floral & Book Cafe - Hàng Vôi - ‬1 min walk
  • ‪Bún Riêu - ‬2 min walk
  • ‪Food Corner - ‬2 min walk

About this property

Hanoi E Central Hotel

Upscale hotel near Hoan Kiem Lake
Close to Thang Long Water Puppet Theatre and Hanoi Old Town Night Market, Hanoi E Central Hotel provides a terrace, a library and dry cleaning/laundry services. The on-site restaurant, Cha Ca Lang restaurant, offers breakfast, lunch and dinner. In addition to a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Valet parking (surcharge), a round-trip airport shuttle (surcharge) and express check-in
  • Babysitting (surcharge), luggage storage and a porter/bellboy
  • Free newspapers, a gift shop and tour/ticket information
  • Guest reviews say good things about the helpful staff
Room features
All guest rooms at Hanoi E Central Hotel offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning.
Extra amenities include:
  • Memory foam beds and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hairdryers
  • 32-inch HDTVs with premium channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (VND 300,000 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cha Ca Lang restaurant

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a lake
  • Terrace

Spa

  • Spa services

Accessibility

  • No lift

More

  • 1 building
  • 9 floors
  • Built in 2010
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 480000.0 per night.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 912000 per vehicle (return, maximum occupancy 2)
  • Valet parking fee: VND 300000 per night
  • Rollaway bed fee: VND 480000.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property

Property is also known as

Elegance Emerald
Elegance Emerald Hanoi
Elegance Emerald Hotel
Elegance Emerald Hotel Hanoi
Emerald Hanoi
Hanoi Elegance Emerald
Hanoi Elegance Emerald Hotel
Hanoi Emerald Elegance Hotel
Hanoi Emerald Hotel
Hotel Elegance Emerald Hanoi
E Central Hotel
Hanoi E Central
Hanoi E Central Hotel Hotel
Hanoi E Central Hotel Hanoi
Hanoi E Central Hotel Hotel Hanoi

Frequently asked questions

Is Hanoi E Central Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hanoi E Central Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Hanoi E Central Hotel on 2 Dec 2024 start from €133.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hanoi E Central Hotel?

Valet parking is available for VND 300000 per night.

What time is check-in at Hanoi E Central Hotel?

Check-in start time: 2:00 PM; check-in end time: 5:30 AM.

What time is check-out at Hanoi E Central Hotel?

Checkout is at noon.

Does Hanoi E Central Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 912000 per vehicle applies.

Where is Hanoi E Central Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake. Hanoi Old Town Night Market and Hanoi Opera House are also within 15 minutes. Hanoi Long Bien Station is 17 minutes by foot and Hanoi Railway Station is 25 minutes.

Hanoi E Central Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 273 out of 345 reviews" "
Rating 8 - Good. 62 out of 345 reviews" "
Rating 6 - Okay. 7 out of 345 reviews" "
Rating 4 - Poor. 2 out of 345 reviews" "
Rating 2 - Terrible. 1 out of 345 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

PAUL, San Francisco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Many dining options nearby. Helpful, professional and courteous hotel staff. Hotel breakfast buffet needs improvements.
Stayed 4 nights in May 2024

8/10 Good

Guan Wei

Stayed 1 night in Apr 2024

10/10 Excellent

Lien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very convenient to most of the places.
Stayed 2 nights in May 2024

4/10 Poor

Joe

Disliked: Cleanliness, amenities, property conditions & facilities
breakfast not too many choices wifi really sucks the hotel was ok I stayed at other hotel much better close to every things. Won’t come back again.
Stayed 3 nights in Apr 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service
Good location…fairly quiet street; can get to central part of old town with 5-6 minute walk. Staff is friendly and helpful. Older hotel but overall clean. You can exchange dollars to VND no charge. Just let front desk know ahead of time to ensure they have VND available.
Stayed 5 nights in Feb 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, neighborhood a bit loud but that is Asia. A good value hotel ...not a hostel, not the Metropol.
Stayed 3 nights in Jan 2024

10/10 Excellent

Puilan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walkable to any tour spots, a lot of restaurants around, hotel provided a list of Vietnamese food in English and Vietnamese name, so I could understand what to order when I went out; free storage suitcase, free breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Yeo-Re

very friendly and accomodating
Stayed 1 night in Nov 2023

10/10 Excellent

K.D

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location with a 5 star is deserving of this remarkable and beautiful hotel, A Big Thank You to the ambassador to their hotel by the name of "Lily". You can be assured of her warm and genuine smile and will put, any weary Traveller at ease. Her remarkable peoples, touch is infectious and the happiness from everyone staying there shows. We would definitely recommend, anyone coming to Hanoi to experience this centrally located hotel. You would be spoilt for choice. Food to clothings to souvenirs are lined along every street you walk. The staffs are very well mannered, smartly dressed and caters to your every need if you need any advise or help. A BIG THANK YOU TO EVERYONE AT Hanoi E Central Hotel. A Memory of a Lifetime.
Stayed 4 nights in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, clean, reasonably-priced digs in Hanoi
This small hotel was our Hanoi home away from home, off and on, for 2 weeks. Excellent location in the Old Quarter of Hanoi, just outside the main tourist section. Close to the lake, shops, and restaurants. Clean and quiet, with a nice breakfast. The staff was excellent - whether for booking tours, tickets, limousines and Grab rides, or re-arranging our scheduled stay - and after various excursions out of town we were welcomed back as old friends. Hanoi E Central is one of the reasons we'll carry fond memories of our visit to Viet Nam back home. Thanks to Lily and all the rest of the hotel staff!
Stayed 5 nights in Apr 2023

10/10 Excellent

lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nicest and central hotel in Old Quarter. Hotel arranged all kind of trip for My family, good service and good prices…
Stayed 1 night in Apr 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelly!
Hotel is definitely 2 stars. not 4 stars. Room and lobby smells of sewage.
Stayed 3 nights in Mar 2023

10/10 Excellent

Matt

Travelled with family
Liked: Staff & service
Great service!
This review is all about the service and not the hotel as much. We were originally scheduled to stay here but because of eVisa delays due to Tet we were unable to make our original trip work. However Mai was able to walk us through the changing schedule and helped us rebook our transfers and food tour. She was amazing and even transfered us to a sister hotel at a discounted price since with our new date, our rooms weren't available. So we can't comment on this hotel since we didn't stay there but the sister hotel was good and the staff amazing so with the same management I'd assume this hotel would have been good as well.
Stayed 2 nights in Jan 2023

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the most pleasant stay here! The concierge made every effort to make my stay enjoyable and even looked after me when I fell sick in Hanoi. I strongly recommend E Central to anyone visiting Hanoi and wanting to experience the Old Quarter.

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property are amazing. They are so helpful and try very hard to speak English. Lucy was amazing. She helped us organise activities and had suggestions of things to do. She made a point of remembering our names. The property is small and there are only 3 rooms to a floor. I would suggest you request a larger room. Our room was pretty small with nowhere to really put your suitcases. The location is perfect for the Fri, Sat and Sunday market.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff. Special thanks to Lucy for helping us with restos, bars, and sightseeing. Very well located and perfect to discover the town for a couple of days
Stayed 1 night in Dec 2022

10/10 Excellent

Cristiano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this stay was really good. Not full on centre of the Old quarter, but just a jump away from the lake. The staff is very helpful with any questions you have and very kind.

10/10 Excellent

Liak

Stayed 1 night in Dec 2022

10/10 Excellent

Ashish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night we arrived it was 10.30 and Jeremy made sure our check in was smooth. He even carried all our luggage to the room. Lucy and Neo were there every step of the way supporting and helping with everything we asked. Two of ths sweetest people I have met. Both of them are bursting with energy and we heard nothing but “yes”. Duc is a sweet boy always greeted us on our way through the door. On our last day we were getting dropped off and it was raining. Duc saw us and ran with 2 umbrellas in hand. I would not think twice to stay here on our next trip to Hanoi. And, we had the suite on the top floor with a large balcony and amazing view. Breakfast every morning was a ritual and food was amazing. Location of the hotel is perfect to walk everywhere.

10/10 Excellent

Huyen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 1 night, the staff are excellent whatever we asked for help.

8/10 Good

Trang

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this hotel truly captured Hanoi for me....the hospitality here is at the highest level....the kindest staff....great breakfast....I was sad to leave this place....and I will definitely stay there again as it was everything I could hope for and more...
Stayed 4 nights in Dec 2022

8/10 Good

Aung Myin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff and location were excellent but the wifi was terrible at least in my room. Cannot even connect to it.
Stayed 2 nights in Dec 2022

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service & Nice Location
Neo and everyone who works here is so kind and helpful. It really made my stay more enjoyable.
Stayed 1 night in Nov 2022