10/10 Excellent
Edmund, SINGAPORE
Travelled with family
29 Dec 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't really do reviews but if I do it. You know you made it. JM Marvel Hotel & Spa you live up to your name Marvel.
I chanced upon JM Marvel Hotel & Spa when doing my planning for my family (3pax) Christmas short break and to celebrate the siblings Birthdays (2 days apart). We only asked for being central and convenient to save transport cost and unnecessary walking. You know what? The hotels gives you more than what we budgeted for.
On arrival Jayce and his team, welcomed us with a mini-tea ceremony and we were treated as celebrities. Our family enjoyed the fruit tea and local sweet treats.
We were given a hotel tour so we are familiar with our surroundings and the amenities we can enjoy for what we paid.
The rooms were yes smaller than what we are used to for a family room. But this is where the intimacy comes in. Small is Luxury. We got to be much closer.
Asking for direction is a breeze. No head scratching because Jayce and his team speaks excellent English. Ask them to draw you a map if you are still unsure.
In my trips, I go as close to the local communities as possible. So, Jayce and his team gave me genuine recommendation and advise.
This is a feedback not a complain. 2 things that needs management re-looking are:-
1. Sound Proofing - You can hear what the neighbours conversation are. This especially true if they speak loudly and slam doors.
2. Next Room Design - Family Rooms MUST have windows to look outside for Sunshine.
Will come back.
Edmund
Stayed 2 nights in Dec 2024