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The Hanoi Club Hotel & Residences

4.0 star property
Lakefront Hanoi hotel in Tay Ho with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hanoi Club Hotel & Residences

Golf
Exterior
Restaurant
Studio, 1 King Bed (City View) | View from room
Exterior

Reviews

8.6 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Pool
  • Gym
  • Breakfast available
  • Room service
  • Spa
  • 24/7 front desk
The price is €65
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premier Double Room, Lake View

Premier Double Room, Lake View

Premier Double Room, Lake View

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (City View)

Studio, 1 King Bed (City View) | View from room

Studio, 1 King Bed (City View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room, Lake View

Premier Twin Room, Lake View

Premier Twin Room, Lake View

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 King Bed (Partial Lake View)

Deluxe Double Room, 1 King Bed (Partial Lake View)

Deluxe Double Room, 1 King Bed (Partial Lake View)

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Sofa bed
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed (City View)

Superior Double Room, 1 King Bed (City View)

Superior Double Room, 1 King Bed (City View)

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Sofa bed
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds (City View)

Minibar, in-room safe, blackout curtains, soundproofing

Superior Twin Room, 2 Single Beds (City View)

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Sofa bed
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Lobby sitting area

Hanoi Royal Palace Hotel 2

Breakfast included
Spa
Free WiFi
Restaurant
9.8 out of 10, Exceptional, (2966)
The price is €76
includes taxes & fees
8 Dec - 9 Dec
Hanoi Royal Palace Hotel 2
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About the area

Map
76 Yen Phu Street,Tay Ho District, Hanoi, 10000

What's nearby

  • West Lake - 1 min walk - 0.1 km
  • Ho Chi Minh Mausoleum - 3 min drive - 2.0 km
  • Quan Chuong Gate - 3 min drive - 2.7 km
  • Hanoi Old Town Night Market - 4 min drive - 3.5 km
  • Hoan Kiem Lake - 4 min drive - 3.7 km

Getting around

  • Hanoi Long Bien Station - 2 min drive
  • Ga Co Loa Station - 16 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 20 min drive

Restaurants

  • ‪Ốc 66 - ‬2 min walk
  • ‪Bún Chả Kính Mời - ‬1 min walk
  • ‪Hải Sản Hương Lan - Nghi Tàm - ‬5 min walk
  • ‪Bánh cuốn nóng Hồ Tây 34 Yên Phụ - ‬4 min walk
  • ‪Duy Trí Café - ‬4 min walk

About this property

The Hanoi Club Hotel & Residences

Upscale family-friendly hotel near West Lake
Take advantage of a casino, a terrace and a coffee shop/cafe at The Hanoi Club Hotel & Residences. Tee up with amenities, such as a driving range, golf lessons and a golf pro shop, at this hotel. Take some time to relax at the on-site spa. Fitness classes and yoga classes are offered at the gym; The Hanoi Club Hotel & Residences also has a playground, a hair salon and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a business centre and a steam room.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), 2 outdoor tennis courts and a round-trip airport shuttle (surcharge)
  • Golf clubs on-site, coffee/tea in reception and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 140 rooms boast comforts such as fireplaces and air conditioning, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 43-inch LCD TVs with premium channels
  • Wardrobes/cupboards, daily housekeeping and phones

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM on request
  • Free self parking on site
  • Free covered valet parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: VND 300,000 for adults and VND 300,000 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Built in 2010
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Fireplace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed for Lunar New Year:
  • Business centre
  • Casino
  • Fitness facilities
  • Full-service spa
  • Laundry facilities
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: VND 1000000 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately VND 300000 for adults and from VND 300000 for children
  • Airport shuttle fee: VND 660000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 3 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Club Hotel & Palais Residences
Club Palais Residences
Hanoi Club Hotel & Lake Palais Residences
Hanoi Club Lake Palais Residences
The Hanoi Club Hotel Hanoi
Hanoi Club Hotel Lake Palais Residences
Club Hotel Lake Palais Residences
Club Lake Palais Residences
The Hanoi Club Hotel Lake Palais Residences
The Hanoi & Residences Hanoi
The Hanoi Club Hotel Residences
The Hanoi Club Hotel & Residences Hotel
The Hanoi Club Hotel & Residences Hanoi
The Hanoi Club Hotel Lake Palais Residences
The Hanoi Club Hotel & Residences Hotel Hanoi

Frequently asked questions

Does The Hanoi Club Hotel & Residences have a pool?

Yes, this property has an outdoor pool and a children's pool. The swimming pool is closed on Lunar New Year.

How much does it cost to stay at The Hanoi Club Hotel & Residences?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at The Hanoi Club Hotel & Residences on 3 Dec 2024 start from €65.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Hanoi Club Hotel & Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Hanoi Club Hotel & Residences?

Self-parking and valet parking are free at this property.

What time is check-in at The Hanoi Club Hotel & Residences?

Check-in start time: 2 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at The Hanoi Club Hotel & Residences?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does The Hanoi Club Hotel & Residences provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-11:30 PM on request. A fee of VND 660000 per vehicle applies.

Where is The Hanoi Club Hotel & Residences located?

This family-friendly Hanoi hotel is located on a lake, within a 10-minute walk of West Lake and Tran Quoc Pagoda. Hoan Kiem Lake is 2 mi (3.3 km) away. Hanoi Long Bien Station is 29 minutes by foot.

The Hanoi Club Hotel & Residences Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 189 out of 448 reviews" "
Rating 8 - Good. 195 out of 448 reviews" "
Rating 6 - Okay. 47 out of 448 reviews" "
Rating 4 - Poor. 7 out of 448 reviews" "
Rating 2 - Terrible. 10 out of 448 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Charles

Liked: Cleanliness
Disliked: Staff & service
Cleaning Staff knocked on my door then entered at 7AM waking me up. Ridiculous.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vince

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property. Directly on the lake with a pool and driving range. The gym was one of the better hotel gyms ive ever come across. The sauna and jacuzzi were a huge plus. Bun Cha at the restaurant was to die for. Breakfast Buffett was pretty good, loved the espresso machine. Staff very attentive, great customer service! A bunch of Cafes within 5 minutes walking distance to the hotel. WIll definitely be back.
Stayed 2 nights in Nov 2024

10/10 Excellent

INGO, Brooksville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay great breakfast Nice rooms few drinks in mini bar free
Stayed 1 night in Oct 2024

10/10 Excellent

john, Havelock

Liked: Amenities
All services are 5 stars rated, excellent facilities and services are great!
Stayed 3 nights in Oct 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with lake front. Good breakfast and friendly staff.
Stayed 5 nights in Aug 2024

8/10 Good

Louis

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel. Clean. Great entrance and friendly and helpful staff.
Stayed 3 nights in May 2024

10/10 Excellent

Amera

Stayed 1 night in Jun 2024

10/10 Excellent

Nuwan

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding of the hotel was good as it is located next to the sea. However the streets outside were dirty and full of chaotic traffic.
Stayed 4 nights in May 2024

10/10 Excellent

Wayes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great stay. Comfortable beds and good rate. Loved the pool and gym facilities
Stayed 2 nights in May 2024

8/10 Good

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Overall, a nice stay and good value for all amenities available. Staff was nice and most helpful. Nice to see renovations counting as updating is required.
Stayed 4 nights in Apr 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

2/10 Terrible

Zuhra

Disliked: Staff & service, property conditions & facilities
I recently stayed at Hanoi Club and Residence for 9 nights, paying a premium for what I expected to be a four-star experience. Unfortunately, the hotel's location in a narrow alley proved to be inconvenient, as taxis, cars, and buses struggled to pick up guests. The crowded, narrow streets filled with motorbikes made walking around feel unsafe. Moreover, I was disappointed by the unprofessionalism of the staff and management. Their lack of manners and disregard for guests' comfort was evident throughout my stay. I was asked to check the room for a hairdryer without them inspecting it properly first. However, upon checking, the hairdryer was indeed in the room. This lack of attention to detail was concerning and not what I would expect from a hotel of this caliber.
Stayed 7 nights in Apr 2024

10/10 Excellent

Thi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean with great service
Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Stayed 1 night in Feb 2024

8/10 Good

Teresita

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay overall other than accessibility.
Stayed 1 night in Feb 2024

8/10 Good

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel by the lake
Friendly staff. Room and bathroom are spacious and clean. good breakfast buffet, Not walking distance from Old quarters but easy access by taxi. Cost around 50K VND (approx. $2),
Stayed 4 nights in Feb 2024

10/10 Excellent

John, Sacramento

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the lake. Peaceful and quiet. Awesome restaurant and staff are very kind and pleasant.
Stayed 8 nights in Jan 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kamal, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and convenient!
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Liked: Amenities
Great property on West Lake with helpful and efficient staff. Very good breakfast buffet, gym and pool facilities. Plenty of coffee shops in the area and good local restaurants for noodle and bbq.
Stayed 5 nights in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super helpful and the front desk ladies speak excellent english. Also, the rooms and property are beautiful.
Stayed 1 night in Dec 2023

10/10 Excellent

Atlantis

Stayed 3 nights in Dec 2023