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Red Lion Hotel Hartford

3.0 star property
Hotel with free parking, a short walk to XL Center

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January 2025

Photo gallery for Red Lion Hotel Hartford

Exterior
Reception
In-room safe, desk, laptop workspace, iron/ironing board
Lobby sitting area
Outdoor pool

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Laundry
    Laundry

Room options

Similar properties

Exterior

The Capitol Hotel, Ascend Hotel Collection

Gym
6.6 out of 10, (4)
The Capitol Hotel, Ascend Hotel Collection
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About the area

Map
50 Morgan Street, Hartford, CT, 06120

What's nearby

  • XL Center - 7 min walk - 0.7 km
  • Bushnell Park - 9 min walk - 0.8 km
  • Connecticut Convention Center - 13 min walk - 1.1 km
  • Bushnell Center for the Performing Arts - 15 min walk - 1.3 km
  • Xfinity Theatre - 18 min walk - 1.5 km

Getting around

  • Hartford Union Station - 11 min walk
  • Hartford, CT (BDL-Bradley Intl.) - 21 min drive

Restaurants

  • ‪Burger King - ‬5 min walk
  • ‪Semilla Cafe + Studio - ‬4 min walk
  • ‪City Steam Brewery Cafe - ‬3 min walk
  • ‪The Brownstone - ‬6 min walk
  • ‪Max Downtown - ‬7 min walk

About this property

Red Lion Hotel Hartford

Hotel near XL Center
Consider a stay at Red Lion Hotel Hartford and take advantage of a garden, dry cleaning/laundry services and a bar. The on-site American cuisine restaurant, Bistro Z, serves breakfast. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business centre.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), bike hire and an electric car charging station
  • A front desk safe, a computer station and a reception hall
Room features
All 150 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • Flat-screen TVs with premium channels
  • Free infant beds, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bistro Z

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the total amount of stay plus USD 100 for the 1st night of stay and USD 50 for each additional night of stay for incidentals. Incidental authorizations will be released at the time of check-out.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Red Lion Hartford
Crowne Plaza Hartford Hotel
Crowne Plaza Hotel
Red Lion Hotel Hartford Hotel
Red Lion Hotel Hartford Hartford
Red Lion Hotel Hartford Hotel Hartford

Frequently asked questions

Does Red Lion Hotel Hartford have a pool?

Yes, this property has an outdoor pool.

How much is parking at Red Lion Hotel Hartford?

Self-parking is free at this property.

What time is check-in at Red Lion Hotel Hartford?

Check-in start time: 3 PM; check-in end time: 4 AM. Late check-in is available during limited hours.

What time is check-out at Red Lion Hotel Hartford?

Checkout is at 11 AM.

Where is Red Lion Hotel Hartford located?

Located in Downtown Hartford, this hotel is within a 10-minute walk of Christ Church Cathedral and XL Center. Hartford Stage and Hartford Downtown Farmers Market are also within 10 minutes. Hartford Union Station is 11 minutes by foot.

Red Lion Hotel Hartford Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 179 out of 1000 reviews" "
Rating 8 - Good. 395 out of 1000 reviews" "
Rating 6 - Okay. 242 out of 1000 reviews" "
Rating 4 - Poor. 116 out of 1000 reviews" "
Rating 2 - Terrible. 68 out of 1000 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Donna

Travelled with family
Liked: Cleanliness
Just okay
Everything was okay. The room cost was very reasonable. This hotel is in need of updating. The carpet really need to be replace. The staff was great and nice. I really enjoy the restaurant experiences that was wonderful.
Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 4 nights in Mar 2020

4/10 Poor

Verified traveller

Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old and dated. When we arrived and checked, the lady at the front desk gave us the room key. Then we went to our room, the key didn’t even worked. We went back downstair, the lady at the front desk said she send someone to fix it, but the gentlemen could not fix it. Then he decided to move us to a different room. But this room, the condition was worst it the other one. The carpet was old and disgusting, and the chair was ripped, the room view on this one was facing was terrible. The bed was not comfortable and the bedding was smell bad. The only thing we like is the water pressure was good.
Stayed 1 night in Mar 2020

4/10 Poor

Kristie

Business traveller
Liked: Cleanliness, staff & service
Your site said this hotel had a restaurant and bar and room service. It only served breakfast. No room service and no restaurant other than breakfast
Stayed 2 nights in Mar 2020

4/10 Poor

Thomas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
New name same old dump Raddison becomes Red lion
This Hotel is old and worn, needs to be renovated. Furniture is old and smells. Terrible place, bathroom was very unclean had to complain to get bathroom cleaned properly. Would not recommend to anyone.
Stayed 2 nights in Mar 2020

4/10 Poor

Ryan, Massachusetts

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room, trashes probably from other stays dirty bathroom, kitchen was completely empty there was nothing to eat or drink at that kitchen doors are not working properly! Totally disaster
Stayed 1 night in Mar 2020

2/10 Terrible

Chelsea

Stayed 1 night in Feb 2020

6/10 Okay

Steve, Atlanta

Business traveller
Disliked: Amenities, property conditions & facilities
Under renovation and not kept up. Restaurant in lobby was not open. Parking lot in disrepair
Stayed 1 night in Feb 2020

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Akira

Travelled with family
It was very difficult to get hotel
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness
Nothing was unique the first person we met was horrible very loud and aggressive. Tv was broken. They promise to replace it which never happened. Even though we continued to remind them. No hot water the first day and it made me late to a very important meeting
Stayed 2 nights in Jan 2020

4/10 Poor

Zed, New York

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Old dirty run down hotel. "I'm scared of taking off my shoes in the room" kinda place. I was disappointed not to find a dead body under my bed. I had to stay the night. It was late. The staff was nice though. They didn't make a fuss about canceling the rest of my reservation. I guess you get what you pay for...
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty (crumbs, hair, nail clippings) and reeked of smoke (non-smoking room). Heating system alternated between aggressively shooting (very) warm and (very) cold air, apparently in an attempt to hit a happy medium in the 70-degree range. Phone and hairdryer were both broken. Trash can at the elevator hall was overflowing for 2 days. Garage was downright scary with gaping holes in the concrete floor. Signs say that the property is being upgraded but that doesn’t explain this experience.
Stayed 2 nights in Jan 2020

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was peaceful and quiet. Very clean and easy yo access, the staff was very kind and friendly. and room service was excellent.
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jan 2020

4/10 Poor

Robert

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall good
Overall good experience. It was under renovations so restaurant and bar closed but otherwise good
Stayed 1 night in Dec 2019

8/10 Good

Roch

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It was clean and convenient
Stayed 1 night in Dec 2019

2/10 Terrible

Josh

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Poor management
Fire alarm went off after being checked in for 4hrs and would not offer refund ve though we could not return
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
I liked how helpful the staff was. I was less thrilled by how much construction was going on.
Stayed 1 night in Dec 2019

4/10 Poor

Dean

Liked: Staff & service
Disliked: Cleanliness
The carpets in our room were filthy!!
Stayed 1 night in Dec 2019

2/10 Terrible

Mic

Travelled with family
Disliked: Amenities, property conditions & facilities
17.00 dollars a day for parking, the garage for parking was full of scaffolding. No help at the door to enter, restaurant wasn't open and breakfast was a la carte, pay for each piece. The picture doesn't show the condition of the building as it looks in disrepair on the outside. I cancelled my reservation and went elsewhere.
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2019