Hatherleigh Hotels

" We arrived at the property late afternoon. We bought a lot of our own food to cook and eat due to dietary. As soon as we walked in the house it had a terrible smell. I used my expensive perfume to make the place smell better. We noticed there was an issue with the stumps under the floor. It was uneven in areas by as much as 10cm. The fridge door was filthy, i cleaned the fridge inside and out.the kitchen sink was dirty. My husband ended up going out with my adult son to grt dinner while i cleaned the kitchen and the dirty bathroom. It was when i was cleaning the kitchen sink that it became obvious how badly it was blocked. By that stage I messaged the property after hours number. The response I got was "we will call a plumber in the morning" we sat and waited the next morning. I messaged aroound 10am. I was that all the plumbers were at footy. It didn't appear that the person I was messaging even cared. I had to insist on a plumber and the message response I got was. "The housekeeper checks the sink and nothing was reported". I had to remind the person that the sink blockage was a serious health issue and that it was affecting our weekend getaway to celebrate my 65th Birthday. She could care a less. She tried everything to make me go away. A plumber finally arrived at just after 12noon. The plumber himself commented on how bad and filthy the blockage was. It took over an hour to unblock it. I took pictures of the filthy and rundown estate of the house and sent it"

"Stunning sea view and sunrise. Near pub and restaurant Near jetty "

"overall is satisfied."

"It's definitely a great space to stay to be central to town. The location is first-class: walking distance to town, beaches, and a local pub.A few small things to be aware of when booking. The fridge is very small, we had 4 adults, 2 children, and we had to use two eskys to keep everything we needed.The internet is incredibly patchy, also neither TV has great service, and they aren't smart TVs. Not overly an issue, as in summer you'd be at the beach, but as one day was cold and raining for us, it made movie watching difficult.The 2nd two bedrooms are also a shared space, not separate.Overall, the beds were comfy, and the location is amazing, as mentioned. Great place for a weekend away at a reasonable price.Thanks"

"Great place to stay with friendly staff"

"The manager Abbas was really good. Helped us in settling in. "

"clean"

"The meals were very generous and good pub fare. The room was not heated at all, so be aware in winter it's cold!! An electric blanket would have been helpful. That said, the blankets were warm. Wifi didn't work in the rooms, so we weren't able to watch anything or plan the next day (no tv). Wifi worked in the shared lounge and in the bar. It was clearly a grand hotel in its day, nice that not too much has been modernised. "