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Hotel Acuario - All Inclusive

3.0 star property
All-inclusive Havana property in Municipality of Playa with 3 restaurants

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Photo gallery for Hotel Acuario - All Inclusive

Outdoor pool, pool loungers
Exterior
Standard Room
Sports facility
Junior Suite

Reviews

5.2 out of 10

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
  • Spa
    Spa
  • Pool
    Pool

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Air conditioning
TV
Renovated in 2007
Private bathroom
Hairdryer
Minibar
In-room safe
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Balcony
Air conditioning
TV
Renovated in 2007
Private bathroom
Hairdryer
In-room safe
Iron/ironing board
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Calle 248 y 5ta ave. Marina Hemingway, Havana, Havana, 19100

What's nearby

  • Marina Hemingway - 1 min walk - 0.1 km
  • Fusterlandia - 17 min walk - 1.5 km
  • Palacio de Convenciones - 7 min drive - 5.1 km
  • Miramar Trade Center - 10 min drive - 7.1 km
  • Hotel Nacional de Cuba - 17 min drive - 15.2 km

Restaurants

  • ‪MAREA Restaurant - ‬6 min walk
  • ‪El Laurel - ‬6 min walk
  • ‪Santy Pescador - ‬13 min walk
  • ‪Paladar de Santi - ‬5 min drive
  • ‪Santa Fe - ‬5 min drive

About this property

Hotel Acuario - All Inclusive

All-inclusive property near Marina Hemingway
A free breakfast buffet, a nightclub and a corner/local shop are just a few of the amenities provided at Hotel Acuario - All Inclusive. Treat yourself to a massage, a facial or a body treatment at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Guests can also expect to find a terrace, a garden and a hair salon.
Other perks at this property include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • A local area shuttle, a gift shop and a 24-hour front desk
  • Tour/ticket information, meeting rooms and a front desk safe
Room features
All 128 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as safes and room service.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Wardrobes/cupboards, balconies and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Parking and transport

  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • Ballroom
  • Built in 1958
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Acuario Havana
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Hotel Club Acuario Havana
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Frequently asked questions

Does Hotel Acuario - All Inclusive have a pool?

Yes, this property has an outdoor pool.

Is Hotel Acuario - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Acuario - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Acuario - All Inclusive?

Check-in start time: 4:00 PM; check-in end time: 7:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Acuario - All Inclusive?

Checkout is at 2:00 PM.

Are there all-inclusive benefits at Hotel Acuario - All Inclusive?

Yes, the property is all-inclusive.

Where is Hotel Acuario - All Inclusive located?

Located in Municipality of Playa, this all-inclusive property is within 1 mile (2 km) of Marina Hemingway and Fusterlandia. Pabexpo Convention Center and Palacio de Convenciones are also within 3 miles (5 km).

Hotel Acuario - All Inclusive Reviews

Reviews

5.2
Rating 10 - Excellent. 12 out of 71 reviews" "
Rating 8 - Good. 11 out of 71 reviews" "
Rating 6 - Okay. 11 out of 71 reviews" "
Rating 4 - Poor. 12 out of 71 reviews" "
Rating 2 - Terrible. 25 out of 71 reviews" "

5.6/10

Cleanliness

5.8/10

Staff & service

4.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

angelina

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
HORRIBLE NOT WORTH IT!!
Stayed 3 nights in Feb 2020

8/10 Good

Adelaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 9 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't Do Anything Right
I realize that it is Cuba but this place couldn't do anything correct. Since I was in Cuba for a triathlon, they knew I had a bike yet gave me a 4th floor room. Even the bellhop so tried to change this. The hotel wasn't full so realized that most of the rooms aren't usable. Despite being a tropical island they ran out of bottle water for several days. And weren't sure when they were going to get more. I made a scene and made the manager go to the store and buy some for me. The food was barely edible. Worse yet, it was the same things for every meal. Not variety whatsoever. (I ended up eating out because it was so bad.) And, even then, they couldn't do the little things like have serving utensils. Even for a poor country, this hotel was pretty terrible.
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cheap place to stay. Great people
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel que nota el paso de los anos pueden mejorar las ofertas gastronomicas
Stayed 4 nights in Nov 2019

2/10 Terrible

Nose, Habana cuba

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Malo malo malo no air conditioning no water heater
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

4/10 Poor

Isaac

Liked: Cleanliness, room comfort
Disliked: Staff & service
Food was very bad
No. A/C No hot water for more than 20 hrs
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La recepcion fatal restaurante y comida poca y mala la atencion muy mala el hoteo llovia mas dentro que fuera la piscina verde y las regilas de pa piscina rotas el bar de la pisxina sin refrescos y de merienda pan con pasta de pescado sin nara para preparar tragos en fin un desastre de hotel
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy mala atencion y administracion el hotel muy descuidado la comoda escasa y la atencion bien mala da verguenza
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The pool and the food, and the tour through the city.
Stayed 3 nights in Jul 2019

4/10 Poor

Manny

Liked: Cleanliness
Disliked: Amenities
The food was bad, the rooms after we complaint , we got change to something with real ac , is better to rent a house than staying here
Stayed 2 nights in Jul 2019

2/10 Terrible

Orialys

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience
The food very poor quality Bar nothing to Ofer Service horrible pool hours not convince only from 10 am - to 6:00 pm They don’t clean it at all . I don’t recommend
Stayed 8 nights in Jun 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked a junior suite but non available when we checked in. Was resolved late the next day. The room was nice but air conditioning did not work. The pool was dirty and full of plastic cups. The food was average and the entertainment non existent. I realised I was paying for three star but got two star minus. Pay a little extra and get a nice hotel
Stayed 7 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I liked the price and the little room (disco?ñ to dance at night.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Location near the yacht club was convenient. Staff was very friendly and helpful. Lack of working air conditioning was disappointing.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good service,excellent price, pool service very good,staff super friendly butpoor amenities
Stayed 1 night in Apr 2019

4/10 Poor

Maurice

Disliked: Staff & service
Not a real good place. We always spoke about Marina Hemingway as a real nice hotel but was not
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
The Acurio is staffed by nice folks working with old equipment. Hot water is internment, as is Air conditioning. The rooms are clean but dated, the breakfast buffet reflects the challenges of getting fresh food in Cuba.
Stayed 5 nights in Mar 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities
General ambience was ok. Pool was good. Room ok but bed and sheets were not good. Sheets too small. TV did not work properly. General/public toilets were disgusting. A few staff were very good. Chefs not so good. Most staff werr not really interested and were just going through the motions. A government owned facility??
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities
The rooms need an upgrade. The room didn’t have phone, the beds was not clean
Stayed 2 nights in Dec 2018